You view guide no information

lippylippy Posts: 3Member
Not getting the backwards programs on Sony TV guide. Have restarted with finger on button for the 8 seconds etc and restarted router but no change still doesn't load. Internet's connected, am now at a loss to what I can check next? Any help please

Comments

  • RoyRoy Posts: 15,249Member ✭✭✭
    edited 6 November 2019, 8:45AM
    Finger on the remote On/Standby button, yes, for Sony TVs?

    Can you use the BBC iPlayer app OK on the TV? This will show if you can reach the internet or not.
    This might at last be getting back to the YouView that I knew.  :|
    Holding my breath....
  • lippylippy Posts: 3Member
    Yes can access BBC iPlayer app ok just no loading of programs for the previous days on the guide
  • RoyRoy Posts: 15,249Member ✭✭✭
    OK then. A Factory Reset of the TV should fix this until such time as the Sony bug causing it rears its ugly head again, which could be seconds, minutes, weeks or months hence.
    This might at last be getting back to the YouView that I knew.  :|
    Holding my breath....
  • lippylippy Posts: 3Member
    Ok all done and back to normal, fingers crossed it lasts for a while, many thanks Roy
Sign In or Register to comment.