New Set up - YVM5010 Error

I’m a new user and setting up my youview box with the Talk Talk app on my Apple IPad for the first time.  Get the error YVM5010.  


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  • RoyRoy Posts: 15,249Member ✭✭✭
    foofrosty said:
    I’m a new user and setting up my youview box with the Talk Talk app on my Apple IPad for the first time.  Get the error YVM5010.  


    Greetings @foofrosty and welcome to the Community!

    If your iPad has bluetooth and/or cellular, turn these off and try again.

    If still no go, work through this help:-
    https://support.youview.com/mobile-app/error-messages/fix-for-yvm5010/

    Please let us know how you get on, and if you can get it working or not.

    This might at last be getting back to the YouView that I knew.  :|
    Holding my breath....
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