Missing HD Channels following retune
Hello all, I’m hoping someone can help with diagnosing a HD channel issue.
I’ve recently retuned the YouView box (DTR t2110 model) following the updates on the 13 November. I did not experience any issues prior to or after this retune, but over the last week (from c. 20th Nov) the HD channels (101 through to 105) have had signal issues. The SD channels are fine, with a good signal.
I’ve tried running the aerial directly into the TV and both the SD and HD channels, including 101 through to 105, are fine, with a good signal.
I’ve tried retuning the YouView again and 101 to 105 channels have now gone completely. The other HD channels still have signal issues. I’ve also tried doing a soft reboot, but to no avail.
Could someone help me get the channels back and resolve the issue? I’m also curious to why the SD and HD channels are fine through the TV, but only the SD channels are fine in the YouView box.
I’m based in North Tyneside and the aerial is pointing in the direction of Pontop Pike.
Thanks in advance!