Welcome to the YouView Community Forum - please be aware that from the 23rd of June you will be unable to create or reply to threads here and existing content will no longer be accessible from the 1st of July onwards. You can find more information about our support site changes here.

Scheduling Problem

TalmanTalman Member Posts: 10 ✭
in Community
I have just noticed that for two programmes one on Sky Witness and the other on Sky one I have had in the scheduled recordings a triangle with an exclamation mark, when I click on it I get the error message scheduling problem, but no further information!
I have checked there is no clash regarding timings and no overrun. While it is useful to be told there is a problem I would like more information as to what exactly is the problem as there is no obvious or apparent reason for the message! 

Comments

  • SarahSarah Member Posts: 1,812 ✭✭✭
    Hi @Talman
    Can you please let us know which programmes you are trying to record along with the time and dates so we can try testing this on our end? Do you have any other recordings set at those times on any other channels? 
    Thanks,
    Sarah
  • TalmanTalman Member Posts: 10 ✭
    Hi Sarah thank you for your response. The 2 programmes were/Jett on Sky 1 at 10pm tonight I have no other programmes scheduled for this time. The second programme was The Rookie on Sky Witness at 9pm on Thursday I do have another recording scheduled for the same time on BBC1 and another programme on Sky Witness scheduled for 10pm.
    Ihope this helps. 
  • SarahSarah Member Posts: 1,812 ✭✭✭
    Thanks @Talman. I've just tried setting these up on the box we have here and don't receive the error however we'll keep these recordings scheduled in case this changes. Can you let us know how much space you have on your box? This is usually displayed in the bottom right of MyTV.
    Thanks,
    Sarah
  • TalmanTalman Member Posts: 10 ✭
    Hi Sarah I have 51% free space available. Interestingly I deleted the scheduled recordings and then set them up again and there is no error message showing at the moment! 😕
    Perhaps I was a little presumptuous in contacting you! 😦
  • SarahSarah Member Posts: 1,812 ✭✭✭
    Hi @Talman,
    Thanks for letting us know. That was actually the next thing I was going to ask you to try, it's good to know it's working so far. If the same issue crops up again please let us know :) 
    Thanks,
    Sarah
  • TalmanTalman Member Posts: 10 ✭
    Thanks Sarah. I appreciate your response. Will do! 👍
  • RoyRoy Member, Super User Posts: 17,813 ✭✭✭
    @Talman

    Well worth you posting, to let us know that deleting a (presumably) corrupted schedule pulls things out straight again!
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
Sign In or Register to comment.