Important Information Regarding the Mobile App

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  • RoyRoy Member, Super User Posts: 15,996 ✭✭✭
    edited 12 April 2020, 4:44PM
    redchiz said:
    Me too. On my iPhone. Which device are you not getting this on @Roy?

    Well, duh - my bad 🤦🏻‍♂️

    Recording on BBC4 HD, 106, where it indeed shows up on this iPad and on Android, but looking at BBC4 SD, 9, where it doesn’t. Though I wish it did, to save such confusions....
    These tests for COVID-19 might get right up my nose, if only I could get one
  • daztopdaztop Member Posts: 3
    Received another update from the BT TV guy this morning saying it's all fixed now. Checked myself and all looks good.
  • Bruce ClarkeBruce Clarke Member Posts: 26
    edited 15 April 2020, 2:28PM
    daztop said:
    Received another update from the BT TV guy this morning saying it's all fixed now. Checked myself and all looks good.

    Oh good, I thought it was just me. I deinstalled the Android app and reinstalled and relinked, and it appeared to fix some programmes, but not all. Hopefully OK now. I hope this isn't going to happen regularly.
    When I set up a recording in the app, it doesn't register as an icon in the guide straight away. I think it has to communicate with the box when it's next fully awake. Shame they're not red like the YV app.
    Annoying the BT app doesn't have radio listings, but the guide on the YV app still works. Not sure for how long though. You have to click through to ignore linking to use it.
  • RoyRoy Member, Super User Posts: 15,996 ✭✭✭
    edited 14 April 2020, 8:29AM
    @Bruce Clarke

    The YouView and TalkTalk apps have now ceased working on my iPad, and won’t come back.

    I used to use these two apps on the one device to schedule recordings on my two YouView boxes,  one paired to the T2000 and one to the T4000.

    Now I’m using the BT TV app, on two separate devices, iPad and phone, for this.

    I used to like watching stuff on catchup on my iPad by deep linking from the YouView app, and with a bit of fiddling, live TV as well, where available on a catchup player. The BT TV app doesn’t do this, but the Freeview app does, so I use that for this now. Still needs the fiddling, though.

    I hadn’t noticed that radio isn’t on the BT TV Player, and it isn’t on the Freeview Player either, though they acknowledge this, and say if this changes they will let us know.

    But you can get Freeview radio details on TV Guide Plus or TV Guide UK, which both seem OK-ish, and perhaps one or two other apps, though they are a mixed bunch, and I haven’t looked consistently for the best one.

    Though if anyone has, recommendations are welcome.
    Two apps on one device to four apps on two devices makes it seem like we are going backwards here though. Even if not as far backwards as we first feared, thanks to BT opening the kimono 👘 

    These tests for COVID-19 might get right up my nose, if only I could get one
  • Bruce ClarkeBruce Clarke Member Posts: 26
    edited 15 April 2020, 2:28PM
    Thanks for those apps. UK TV Listings doesn't have radio. Not sure why mine still works for listings, or if it will continue to do so. I would have thought they would have killed the server that delivers them. I did de-link mine. I don't know if that makes a difference. It means you have to ignore the Link prompts each time it opens. 

  • Bruce ClarkeBruce Clarke Member Posts: 26
    edited 15 April 2020, 2:29PM
    Sarah tells me the guide will stop working on the Android YV app soon for a consistent user experience across platforms.
    The apps you mention are on iOS, and don't exist on Android. Will have a look what's available on the latter. There's always BBC Sounds, as I mainly listen to BBC radio, but that is such a horrible user experience! Hopefully they'll add it to the BT TV app.

  • RoyRoy Member, Super User Posts: 15,996 ✭✭✭
    edited 15 April 2020, 2:37PM
    @Bruce Clarke

    Sarah tells me the guide will stop working on the Android YV app soon for a consistent user experience across platforms”.

    She’s an absolute marvel with that corporate-speak, isn’t she? 😛

    These tests for COVID-19 might get right up my nose, if only I could get one
  • zulu17zulu17 Member, Super User Posts: 1,019 ✭✭
    the Discover Tv  by Radio Times app from the play store seems to have a good radio section

  • Bruce ClarkeBruce Clarke Member Posts: 26
    I can't see an Android app called Discover TV. There's the Radio Times Magazine, only gets 2.2 stars though, and needs a subscription I think. I subscribe to the print version, so should just use that really!

  • RoyRoy Member, Super User Posts: 15,996 ✭✭✭
    I can't see an Android app called Discover TV. There's the Radio Times Magazine, only gets 2.2 stars though, and needs a subscription I think. I subscribe to the print version, so should just use that really!

    Yes, I saw a PC Magazine article online which mentioned that as a good app, but I couldn’t find it in the Apple App Store, and feared it was no more, so didn’t mention it....
    These tests for COVID-19 might get right up my nose, if only I could get one
  • zulu17zulu17 Member, Super User Posts: 1,019 ✭✭
    edited 15 April 2020, 11:36PM
    well i still have it (Discover TV) working on mobile (Android 8 ) and on Ipad (ios12)  but not working on  ipad (ios13)  and  as  has been pointed out it is no longer available to download from Play Store or App Store.
    So looks like that is not an option anymore for you @Bruce Clarke

  • RoyRoy Member, Super User Posts: 15,996 ✭✭✭
    zulu17 said:
    well i still have it (Discover TV) working on mobile (Android 8 ) and on Ipad (ios12)  but not working on  ipad (ios13)  and  as  has been pointed out it is no longer available to download from Play Store or App Store.
    So looks like that is not an option anymore for you @Bruce Clarke

    And it rather looks like the Radio Times is not as assiduous as YouView in ensuring ‘a consistent user experience across all platforms’, so there are places where it will still work 😛
    These tests for COVID-19 might get right up my nose, if only I could get one
  • Bruce ClarkeBruce Clarke Member Posts: 26
    Consistent user experience now achieved. Listings dead on Android too. App deleted.
    I asked on the BT TV app review if radio listings could be added, and they responded very quickly that they don't have access at present, but are hoping to.
    After a further search of current Android apps, I can't find any with radio listings, just endless streaming apps. Needed now more than ever with schedules subject to late changes during the emergency. It's a shame YouView couldn't have delayed killing the listings only functionality.
  • kodikidkodikid Member Posts: 323
    Slightly disagree with the needed more then ever bit,
    if anything never was a mobile app less required then now in this continuing lockdown situation. 
    Stay safe 
    🌈
    Ignore this if you disagree. 
  • Bruce ClarkeBruce Clarke Member Posts: 26
    kodikid said:
    Slightly disagree with the needed more then ever bit,
    if anything never was a mobile app less required then now in this continuing lockdown situation. 
    Stay safe 
    🌈

    I mostly use a mobile app in the house to set recordings quickly when and where I want rather than having to turn on the TV and YV box and sit down in front of them to do it.
    Live updated listings via a mobile app are useful too for late changes, unless you are sitting in front of the TV all day long now ;-)
  • redchizredchiz Member, Super User Posts: 5,100 ✭✭✭
    kodikid said:
    Slightly disagree with the needed more then ever bit,
    if anything never was a mobile app less required then now in this continuing lockdown situation. 
    Stay safe 
    🌈
    Utter tosh. With more people using the TV more of the time, the ability to browse the EPG and set reminders/recordings without disturbing others is still of some value. Unless you live alone, I suppose.  
  • SmiiithySmiiithy Member Posts: 1
    Hello all, I'm new to the forum having just came across it trying to connect my Humax DTR-T1010 to the BT TV (Android) app.

    It doesn't seem to be able to find my box, does that mean it's one of the unsupported models or is there something else that I could try?

    Thanks in advance. 

    Smiiithy
  • daztopdaztop Member Posts: 3
    Smiiithy said:
    Hello all, I'm new to the forum having just came across it trying to connect my Humax DTR-T1010 to the BT TV (Android) app.

    It doesn't seem to be able to find my box, does that mean it's one of the unsupported models or is there something else that I could try?

    Thanks in advance. 

    Smiiithy
    It mentions that box on the app details page in the play store saying it's not supported.

    * Not compatible with 1st generation set top boxes (e.g. Humax T1000 / T1010, or Huawei DN370T) or Sony TVs, which are no longer capable of remote recording.

  • Adam_TAdam_T Member Posts: 61
    It kinda works for me but the app still shows channels I cant get like the extra HD ones, Freesports etc (Caldbeck transmitter lost loads of channels a few months ago).  Just about better than nothing but hoping a future release gets the channels from the box like the Youview app used to.
  • RoyRoy Member, Super User Posts: 15,996 ✭✭✭
    Adam_T said:
    It kinda works for me but the app still shows channels I cant get like the extra HD ones, Freesports etc (Caldbeck transmitter lost loads of channels a few months ago).  Just about better than nothing but hoping a future release gets the channels from the box like the Youview app used to.
    It’s doing something adaptive, as it offers me Made in Bristol on channel 7, which is local, but not so local that I can get it. Probably region-based, then.

    But I wonder if it gets the channels from the box for BT TV subscribers, perhaps?
    These tests for COVID-19 might get right up my nose, if only I could get one
  • Steve HollandSteve Holland Member Posts: 30
    How very annoying. I've been loyal to youview for years and years, and most definitely one of the main reasons was the remote record functionality. Sitting on the train in the morning, viewing the excellent Radio Times Discover app (which I think is being discontinued also - just about works!).....and then switching to the Mobile App to set a recording.....This meant when I sit down to view, I'd have a back log of decent curated things to watch. 

    I was so impressed, I bought a second box (lounge/kitchen), only to find out that I couldn't use the app to record to both, but luckily I could (and still can) use the BT app as I am a BT internet customer (not TV subscriber). The BT app is a far less user friendly experience than the native youview app....but at least I choose to set recording on both my machines.

    And now......well at least I have the BT app, so I can still remote record to one of the machines, but like most sentiment on this stream, I find this sooooooo frustrating. It really feels like we are going backwards and not forwards.........

    Time to find an alternative to youview.......

    Could an independent developer develop something I wonder for the retail humax boxes?
  • kodikidkodikid Member Posts: 323
    edited 28 April 2020, 8:32PM
    Manhattan are allegedly developing a remote app for it's freeview play box.
    But in all fairness the BT effort although not as intuitive as the much loved and missed youview/talk talk app is still a decent replacement.
     

    Ignore this if you disagree. 
  • RoyRoy Member, Super User Posts: 15,996 ✭✭✭
    edited 29 April 2020, 1:52PM
    @“Steve Holland”

    Nothing can access a YouView box from outside your local WiFi network unbidden, as it never acts as a server, but always as a client.

    So the remote app talked to a YouView server, and every so often your YouView box contacted that server to see if there were any messages for it, i.e. recording requests and the like.

    And the box would send the list of channels it could actually get to that server, which would in turn pass those details to your remote app, so it could show the same channels as you had on your box.

    BT don’t bother with the channels sync; but the way record requests are handled means that a bit more than just an app is needed, as a specially programmed remote server is involved.

    To use two YouView boxes now, I have the BT TV app on my Android phone controlling one, and the BT TV app on my  iPad with cellular controlling the other.

    I am told there’s a way to get two copies of an App running side by side on Android, though I have never needed this, and don’t know the details.
    These tests for COVID-19 might get right up my nose, if only I could get one
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