BT Box not connecting to broadband

I have tried all the hints and tips to connect the box to B/Band to no avail. Can anybody have any bright idea of what I can do to fix it? Thanks.


  • kodikidkodikid Member Posts: 277
    There is no hints or tips. 
    Connect the box to the router via ethernet cable or powerline adapter. 
    That's it!
    Obviously if that's not working check the basics cable etc. 
    Dont forget the box is not wireless. 
    Good luck. 
    Ignore this if you disagree. 
  • AnaglyptaAnaglypta Member, Super User Posts: 835 ✭✭✭
    Have you tried working your way through this guide?
    Please let us know how you get on.

    "Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity." - George S. Patton
  • WelshPaulWelshPaul Member Posts: 38
    My BT T4000 had this issue for the first time ever today. When taking it out of standby I had the dreaded no broadband connection error. The only thing that fixed it for me was to disconnect the power at the mains, wait 10 seconds and plug it back in.
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