Can't access STV Player on my Sony TV

Recently purchased a Sony TV, checked on line how to access the STV Player and got it through youview but it's disappeared, tried retuning but noy joy, any advice on how to sort this?

Comments

  • John LJohn L Member, Super User Posts: 552 ✭✭
    edited 29 February 2020, 1:27PM
    Hi Bernadette,
    Welcome to the forum. When you setup your Sony tv, did you tick the terms for Youview as this maybe your problem. It's a classic "top 10" Sony/Youview problem at the moment. Do all your other apps work ok? It could also be something to do with STV player region depending where you live. Maybe try a different postcode on menu?
    If still a problem, I would factory reset your tv & carefully tick boxes for Youview data etc (I don't have a Sony tv so can't see menu). Hopefully this will solve your problem. Please let the forum know how you get on. John L
    Can't wait for the day when Youview get rid of the dreaded darkened banner when using fast forward/rewind recordings. 
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