Internet channels “SCHEDULING PROBLEM”
Hello YouView Support,
I’m a TalkTalk customer using a Humax device, details as follows:
Component Software: 3.6.180(ea4e91)
Manufacturer Software: 32.35.10
Platform Configuration: 4691(cfa5965c)
ISP Configuration: 2401022
HDD: 56% Free
I’m having massive problems scheduling recordings from internet TV channels:-
Every day I find that one or more (sometimes all) of programs scheduled for recording from the internet show a white triangle with the caption “SCHEDULING PROBLEM”, it only affects internet channels I’ve never see this on normal broadcast channels.
When setting up the recording everything goes ok but at some random time - an hour, a day or several days later - the problem will occur.
Setting up the record request to schedule the program again will restore the schedule but the same program can experience the problem again, sometimes several more times.
I’ve tried things to resolve the problem but nothing has changed, I’ve tried:-
Setting the recording from the EPG, both single episode and series recordings.
Setting the recording from the search function, both single episode and series recordings.
The last thing I’ve done was to delete all of the recording schedule and do a factory reset (keeping recordings).
Can you help please?