TalkTalk update may resolve app problem

jimbjimb Member, Super User Posts: 1,424 ✭✭✭
"Re: Setting Recordings From Phone 
Hi
There is a box update rolling out currently that may resolve this.
Thanks  
Karl." 

Comments

  • Louise MurdochLouise Murdoch Administrator Posts: 142 admin
    Hi 

    To confirm: there is no TalkTalk rollout in progress currently, and we have fed back to the TalkTalk Community team for clarification.

    Thank you,
    Louise.
  • Stevef_fr8ysStevef_fr8ys Member, Super User Posts: 717 ✭✭
    Maybe it's something back-end as I've just successfully sent a recording to my box and it's worked.
  • redchizredchiz Member, Super User Posts: 5,454 ✭✭✭
    I have just had a peep over there and a number of customers are expressing gratitude that the app is working for them, some obvious confusion and wires crossed it seems.
  • redchizredchiz Member, Super User Posts: 5,454 ✭✭✭
    Aha, it seems that it is being rolled out to their triallists and they didn't know better than to go public! Never mock an NDA again ....
  • Stevef_fr8ysStevef_fr8ys Member, Super User Posts: 717 ✭✭
    edited 28 May 2020, 4:07PM
    I don't believe the triallists were informed! I heard it here first.
  • Hosay299Hosay299 Member Posts: 2
    I think the same as there was only one new trail this month for a app 
  • RoyRoy Member, Super User Posts: 17,656 ✭✭✭
    TalkTalk triallists must think NDA means Notify Damn’near Anybody...
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • jimbjimb Member, Super User Posts: 1,424 ✭✭✭
    Roy said:
    TalkTalk triallists must think NDA means Notify Damn’near Anybody...

    Maybe I've not understood the situation correctly, but I don't think it is as clear cut as that Roy. 
    The person who first went public was one of the TalkTalk OCEs. 
    Perhaps @Stevef_fr8ys could shed some more light on this mess. 
  • Stevef_fr8ysStevef_fr8ys Member, Super User Posts: 717 ✭✭
    I first heard it hear, and indeed Karl went public, so it must have been mentioned internally for him to do so, or maybe staff were testing?
    No triallists were asked to test it so no breach of NDA in any triallists part.
    As @Hosay299 has said the only trial was for another app that had already been tested by the YouView testers, so more a validation exercise.
  • redchizredchiz Member, Super User Posts: 5,454 ✭✭✭
    Ah, TalkTalk are a shambles.  😛

  • VisionmanVisionman Member, Super User Posts: 10,300 ✭✭✭
    edited 29 May 2020, 8:54PM
    Roy said:
    TalkTalk triallists must think NDA means Notify Damn’near Anybody...

    I get what you mean as I'm a member of that forum, but not in this case, as they who had it weren't told it was secret and so spilled the beans. Thankfully the reaction has been positive.
    I'm now happy with the disagree icon, because its gone.
  • Stevef_fr8ysStevef_fr8ys Member, Super User Posts: 717 ✭✭
    Visionman said:
    Roy said:
    TalkTalk triallists must think NDA means Notify Damn’near Anybody...

    I get what you mean as I'm a member of that forum, but not in this case, as they who had it weren't told it was secret and so spilled the beans. Thankfully the reaction has been positive.
    We weren't even told so we did not spill any beans, as there were none to spill!

    It was an OCE who first mentioned it as without that no-one even tried the App as we all thought it not working.

    I admit to having answered previously unhappy posters that it was now working, but only after finding out and confirming it myself.
  • VisionmanVisionman Member, Super User Posts: 10,300 ✭✭✭
    edited 29 May 2020, 10:50PM
    What absolute b*llox. You all spilled beans when they didn't realise there were any to spill. Because they weren't told. No blame there. Communication from a Communications company at its finest. Not.
    I wouldn't worry about it, BT are the same.
    I'm now happy with the disagree icon, because its gone.
  • RoyRoy Member, Super User Posts: 17,656 ✭✭✭
    Nobody thinks that @Hosay299’s post above must have broken an NDA?
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • redchizredchiz Member, Super User Posts: 5,454 ✭✭✭
    @Roy what do you mean, the first rule of Fight Club?   ;)

    It doesn't bother me to be honest, it just seems amateurish and a bit of a shambles on TalkTalk's part, especially raising hopes for those who have yet to get access. 
  • jimbjimb Member, Super User Posts: 1,424 ✭✭✭
    redchiz said:
    @Roy what do you mean, the first rule of Fight Club?   ;)

     :D 
  • VisionmanVisionman Member, Super User Posts: 10,300 ✭✭✭
    Fight Club is a movie, which means what happens in Fight Club stays in Fight Cub. If you haven't seen the film its well worth a watch. <thumbs up>   ;)
    I'm now happy with the disagree icon, because its gone.
  • redchizredchiz Member, Super User Posts: 5,454 ✭✭✭
    Oh dear @Visionman, while I agree with you about the movie, you have got the first rule so wrong.

  • kodikidkodikid Member Posts: 1,076 ✭✭
    First rule is you dont talk talk...or something along those lines 
    Deacon Blue hit from October 88
  • VisionmanVisionman Member, Super User Posts: 10,300 ✭✭✭
    edited 30 May 2020, 7:28PM
    kodikid said:
    First rule is you dont talk talk...or something along those lines 
    kodikid said:
    First rule is you dont talk talk...or something along those lines 

     Says the lock of the forum.... or something along those lines ....
    I'm now happy with the disagree icon, because its gone.
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