Connection to router

toffeeheadtoffeehead Member Posts: 1
I cannot get my TV box connected to my router.  What could be the problem?  All my connections are correct band I have used miniconnectors as my router is upstairs.  No matter what I have tried it will not connect?

Comments

  • RoyRoy Member, Super User Posts: 15,786 ✭✭✭
    edited 19 June 2020, 11:16PM
    @toffeehead

    What make and model of miniconnectors?

    Cart the YouView box up to where the router is, use a different Ethernet cable to connect the box directly to the router, see if that works.

    Let us know either way, and we can suggest some next steps if necessary.
    Three cheers for reasoned debate, whether for or against
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