Youview box Recording

Hi,  I have just received a replacement youView box buy I can't set up any recordings as none of the programs I am testing are available ondemand?  Have I lost the ability to do simple TV recordings with the new box?


  • SarahSarah Administrator Posts: 1,676 admin
    Hi @robertsandy95
    It sounds like you may have been sent a non-recording box by mistake. Can you please let us know the YouView box model you have been sent? This should be printed on the back of the box or you can also find it by going to Settings > Box information. 
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