YouView Box Internet Issues

themadmarchhare

The internet in my home works fine on all other devices, but my YouView box seems unable to connect to the internet at all past 7pm. I’ve restarted the router, switched the cables round, switched the box off and on again several times and even if it rarely does connect it is extremely slow to access Netflix / iPlayer. It buffers every five seconds and doesn’t even load the pictures half the time.

I’ve spoken to my internet provider but they see no connection issues broadband-wise

Bawmer

How are you connected to your router? I get the same at times and I believe It’s because I don’t have a direct connection to the router so the signal is a bit weak at times.

Roy

themadmarchhare said:

The internet in my home works fine on all other devices, but my YouView box seems unable to connect to the internet at all past 7pm. I’ve restarted the router, switched the cables round, switched the box off and on again several times and even if it rarely does connect it is extremely slow to access Netflix / iPlayer. It buffers every five seconds and doesn’t even load the pictures half the time.

I’ve spoken to my internet provider but they see no connection issues broadband-wise

Have you got a direct Ethernet cable to the router, or do you have Powerline Adaptors? If you do, try rebooting them.

Have you got someone in your house who starts gaming around 7pm?

Also, try measuring your internet speeds before and after 7pm - fast.com  is very good for this - and report them here.

Contention starting in the early evening is not the general problem it used to be, though for you it sounds like it still is.

digby1654

Do I need a wired connection for using my youview recordings, or can I use my new hyperoptic wireless router, which is totally separate?

kodikid

Hi.
Youview is not Wi Fi enabled,  so a cable connection is required.