Poor picture through (BT) Youview

ThemacsThemacs Member Posts: 5
edited 12 October 2020, 2:14PM in Support
I have only recently discovered the picture on my TV is much better when not using the Youview box. It’s the same aerial / signal except that the picture gets to the TV via hdmi. Is this normal?
Tagged:

Comments

  • John LJohn L Member, Super User Posts: 659 ✭✭
    edited 12 October 2020, 3:47PM
    Hi Themacs,
    Welcome to the forum. Trying to work out how you have set up your TV and Youview. No this not normal, if correctly set up. When you watch TV do you mean picture quality on screen is inferior, or low signal/drop outs, freezing of picture? If this is the case, have you made sure that the TV settings from Youview menu are set for RF turned on and you also have a coaxal fly aerial lead going from Youview box back to the tv in addition to aerial lead that you connected to Youview box. Be interested to know if this is your problem. If you need more help, someone hopefully can advise further. John L
    Can't wait for the day when Youview get rid of the dreaded darkened banner when using fast forward/rewind recordings. 
  • LukеLukе Member Posts: 49
    It is possible for a TV picture to be slightly better than through a set top box, but for it to be much better is not normal. 
    Is the youview setting for "HDMI Display" setting too low?  The HDMI Display setting is located within the "Picture & Sound" of settings.  

  • John LJohn L Member, Super User Posts: 659 ✭✭
    Hi Luke,
    yes that's another thought. 
    It's certainly worth spending a bit of quality time getting to know your TV and Youview menu settings. John L
    Can't wait for the day when Youview get rid of the dreaded darkened banner when using fast forward/rewind recordings. 
  • ThemacsThemacs Member Posts: 5
    Hi JohnL and Luke. Thanks for your responses.
    This is about picture quality...i.e. colours and grain. YV box HDMI settings - 1080p Antenna Out - On.
    Coax to YV box and from YV box to TV.  HDMI from YV box to TV.  YV box TV Signal Strength and Quality both 100%. Both YV box and TV are retuned regularly.
  • John LJohn L Member, Super User Posts: 659 ✭✭
    Hi Themacs,
    Can you provide screenshots of TV Vs Youview? There shouldn't be any big difference, must be a fault somewhere in chain. What TV do you use, might be a setting on menu, depends how advanced TV is?  Have you tried different hdmi cables? John L
    Can't wait for the day when Youview get rid of the dreaded darkened banner when using fast forward/rewind recordings. 
  • ThemacsThemacs Member Posts: 5
    😐......what a prat I am 🤣 Just changed the TV (Youview) HDMI input Picture Mode setting to VIVID, it was on STANDARD, now same brighter / clearer picture as I have for TV / coax. What’s strange is that long ago I had it on VIVID but didn’t like it. “Too bright”, I recall saying.....not anymore....maybe my ‘older’ eyes need the clarity 👀🧑‍🦯🥴.

    FYI - it’s an old “KDL” 40” Sony....watching it now via YV box.....brilliant!  Just wish I could attach a picture 🤪
  • ThemacsThemacs Member Posts: 5

  • RoyRoy Member, Super User Posts: 16,118 ✭✭✭
    Themacs said:
    😐......what a prat I am 🤣 Just changed the TV (Youview) HDMI input Picture Mode setting to VIVID, it was on STANDARD, now same brighter / clearer picture as I have for TV / coax. What’s strange is that long ago I had it on VIVID but didn’t like it. “Too bright”, I recall saying.....not anymore....maybe my ‘older’ eyes need the clarity 👀🧑‍🦯🥴.

    FYI - it’s an old “KDL” 40” Sony....watching it now via YV box.....brilliant!  Just wish I could attach a picture 🤪
    @Themacs

    Certainly looks good now!

    But no, you aren’t a prat, as we have had this before, all down to the picture settings being able to be set input by input, and users not always realising this.

    Our TV gives us the choice of whether picture settings apply input by input, or across the board; the latter is more convenient, the former more flexible if you have an input device that is radically different from the others, as tends to happen if you run the output from a computer into it.
    8 years in, and still a Johnny-come-lately with ten people getting the badge before me!
  • ThemacsThemacs Member Posts: 5
    Roy, but I knew about the different options but it’s been so long since I used them. Only really started to look at the quality after the last retune and noticed the difference then. I had lost some channels at that retune had been retuning weekly to see if they would appear and that when I got focused on the difference. Lesson learned “never forget the basics”. I also did a retune yesterday, not done one for a few weeks, and now have the ‘missing’ HD channels back 😀
  • John LJohn L Member, Super User Posts: 659 ✭✭
    Themacs said:
    Roy, but I knew about the different options but it’s been so long since I used them. Only really started to look at the quality after the last retune and noticed the difference then. I had lost some channels at that retune had been retuning weekly to see if they would appear and that when I got focused on the difference. Lesson learned “never forget the basics”. I also did a retune yesterday, not done one for a few weeks, and now have the ‘missing’ HD channels back 😀
    Hi Themacs,
    Glad you managed to solve your problem. I thought it was either the settings or something not seated in correctly. I remember the "good old days" of Scart leads having RGB problems.  Have a good day. John L
    Can't wait for the day when Youview get rid of the dreaded darkened banner when using fast forward/rewind recordings. 
Sign In or Register to comment.