My DTR-T2000 threw a whoopsie

RoyRoy Member, Super User Posts: 17,699 ✭✭✭
edited 4 November 2020, 10:01AM in Support
Switched on the TV this morning, whose aerial is looped through the YouView box, and the picture was all broken up, and with intermittent sound.

The YouView box was showing its usual lit standby button, but would not respond to the remote, and nor to pressing any buttons on the box.

So I pulled the aerial cables off it, coupled them together, and the TV picture went back to being fine.

The only way I could get the YouView box to respond was to pull the power connector, and then reconnect it, after which, when it had powered up again, it carried on as if nothing had happened, no Maintenance Mode needed, no recordings, schedules or settings lost. And I was able to restore the loopthrough, which was then fine.

The YouView box was working at 18:00 yesterday, but I don’t know what time it stopped working overnight; I was not making any recordings, the success or failure of which might give a clue.

And no power cuts in the night either; the telltale sign of these would be the clock on the microwave flashing the hours and minutes since the cut, and it was just the normal time.

So just a blip, and I’m trying to recall if this scenario has ever been reported previously?
‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris

Comments

  • Tim CTim C Member, Super User Posts: 620 ✭✭
    I've had that a few times in the past on my T4000 & T2100 units. Just normal behaviour it would seem as these really aren't the most robust units.
    Never experienced it on my 2 Panasonic units but then they don't have their firmware fiddled with on a regular basis.

  • alal Member, Super User Posts: 1,341 ✭✭✭
    I can't really think of any recent piece of tech that hasn't done something weird like this to me at some point. Maybe my last VCR but that was 30 years ago. . .
  • John LJohn L Member, Super User Posts: 928 ✭✭
    Occasionally all my pvrs have a "mad moment", including Youview! I simply turn off & back on again. If problem gets worse, then I investigate further. It's common sense with technology. I think the problem with all hardware is the microchip inside either gets overloaded with instructions/bad programming bug that reappears (?)  or something else. Yes I remember my first VCRS. Does anyone remember Laskys Hifi? John L
    Can't wait for the day when Youview get rid of the dreaded darkened banner when using fast forward/rewind recordings. 
  • joneshjonesh Member, Super User Posts: 1,706 ✭✭✭
    edited 14 October 2020, 6:10PM
    Tim C said:
    Never experienced it on my 2 Panasonic units but then they don't have their firmware fiddled with on a regular basis.
    Our Panasonic isn't a paragon of virtue. There are times when it won't wake up from standby. On such occasions the only way that I have found to get it to respond to the remote is to unplug it from the mains and leave it for a few seconds before plugging it back in.
    As @Al and @John L say, all modern computerised tech seems to have its mad moments.
    It's a pity that Panasonics don't have firmware/software updates. In particular I think that the Guide could be improved. It is slow to populate and unintuitive to navigate. The speed and simplicity of the Guide on our T1000 puts it to shame.
    Perhaps Panasonic and Youview could do a deal. Youview give Panasonic their Guide if Panasonic give Youview their Jump to Time :p.
  • John LJohn L Member, Super User Posts: 928 ✭✭
    Hi Jonesh,
    Yes you are right the Panasonic EPG is slow compared to the Youview EPG. Although you can use Yellow button to advance a day, trying to navigate along a single day is slow!  Not sure if the new Freeview play models are any quicker. I guess they are all the same. John L
    Can't wait for the day when Youview get rid of the dreaded darkened banner when using fast forward/rewind recordings. 
  • DarrenDarren Member, Super User Posts: 685 ✭✭
    edited 14 October 2020, 8:56PM
    Both my BT Youview boxes T2100 and T2110 have the occasional moments.
    Normally just turning the power to the box off and on again and letting the  box restart normally fixes the problem. At lest it has so far with me.
    The T2100 must be over 3 years old. It was a replacement for the old T1000 that had started playing up so BT sent me the T2100.
    The T2110 I think is over 2 years old now.
    I had to do a soft factory reset and keep recordings of the T2110 in my bedroom this morning as I noticed it said software update failed when I went in to settings. I had wondered why box had not updated to the latest BT software that came out back in August but a soft factory reset sorted this.
    My T2100 in living room had updated back in September
  • joneshjonesh Member, Super User Posts: 1,706 ✭✭✭
    John L said:
    Hi Jonesh,
    Yes you are right the Panasonic EPG is slow compared to the Youview EPG. Although you can use Yellow button to advance a day, trying to navigate along a single day is slow!  Not sure if the new Freeview play models are any quicker. I guess they are all the same. John L
    It is an FVP machine @John L.
    Not only is the Guide slower than the earlier Panasonic Freeview+ machines, but it is also more cumbersome to use.
    Pressing the yellow button to advance 24 hours has gone. It now takes four button presses to do the same job.
    The page up/down feature has also gone. If you can't remember a channel number you have to scroll through the whole channel list to find the one that you are looking for.
    The backwards EPG is of a different format to the forwards one, making navigation even more unintuitive.
    I could go on, but I'll leave it there because I am off topic.
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