@barryc303 Can you please try giving the box a reboot to see if this improves things at all? This can be done by pressing and holding the power button on the top of the box for about 8 seconds.
Hi all, Please use this thread to discuss the most recent BT software update 32.51.0 / 3.7.8 for T2100 & T4000 devices.This is a maintenance update that also includes some notable bug fixes including: • Audio drop outs and buffering seen when watching certain live streams via the NOW TV
app• Pressing pause when fast-forwarding would not pause the content
• Clash management wouldn't behave as expected and it wasn't possible to cancel a selected recording or it would cancel the wrong recording
• The user is unable to tune to another IP channel when another IP recording is taking place
• Recordings continue to play for approx. 5 minutes when put into standby during playback of a recording
• The box would get stuck on ‘Setting up TV services’ during first time set upPlease note that this is a phased release so not all boxes will receive it at the same time. Thanks,Sarah
Thanks for the screenshots of the old one. It's hard to work from memory of where the red symbol was, but I certainly know where it used to work Unsurprisingly, yes , I have tried hitting record , on every screen . It sets a reminder from the info screen, but no recording , from any screen. You certainly used to be able to record from within a live programme , from the mini guide, and from the info screen.The functionality has just gone. It's as if they've updated my box to a read only version between 11th November and now.
Thanks again for your help.We can't record from the BT app because we don't have a subscription any more after they overcharged us for months, but it recorded fine till a few days ago. That's why I think it has been consciously crippled by a firmware upgrade. That simply doesn’t happen. And the BT app lets everyone record programmes, not just BT TV subscribers. Go into Live/Full TV Listings and try it.I have 2 remotes and the blue light comes on both when I hit the record button , and nothing happens . I'm 100% sure it's the box.