MyTV YVM5303
Hi,
MyTV isn't functioning insofar as the programmes I've added don't appear in the menu but are still in there according to the TV guide. Sony Bravia TV. Have been through all the steps (restart TV, restart router) but no joy. Any suggestions would be much appreciated.
Thanks.
MyTV isn't functioning insofar as the programmes I've added don't appear in the menu but are still in there according to the TV guide. Sony Bravia TV. Have been through all the steps (restart TV, restart router) but no joy. Any suggestions would be much appreciated.
Thanks.
Tagged:
0
Comments
Added how?
Don’t appear in what menu?
What is the significance of YVM5303, which I can find almost nowhere on the internet, and certainly nowhere relevant?
Presumably with the record button as you might on a box.
MyTV - Watchlist.
Swap around a 3/5 to get YVM3503.
Have you tried adding programmes from the TV/Films area as well as the guide?
To save Sarah a post - have you got any specific examples of programmes which haven't appeared when you've added them (Name, Channel, Date, Time)?
Welcome to the forum
Can you please let us know which Sony TV model you are using along with the software version it's running on as well? This can usually be found in the About section of the Settings.
It'd also be useful to know if you have the TV connected directly to the router via Ethernet or if it's connected via WiFi.
Thanks!
Sarah
Thanks for the prompt response. Model is bravia 4k ur3. Software version is 9. The TV is connected via WiFi. Hope this helps.
Thanks.
No I haven't specifically updated the firmware but there have been a couple of Bavia updates automatically installed.
My TV is connected via WiFi and my model number is KD-43H8096. My TV also has the latest firmware.
Thanks for getting back to me with this information. Can you please let me know the YouView app version it's running at the moment? This can be found by going to Settings (on the Sony TV homescreen) > Apps > YouView Live TV & Catch up.
Thanks,
Sarah
I will attach an image as it's easier for me.
Can you please let me know the TV software version as well? This is found in Settings > Device Preferences > About section and it will be at the very bottom under BUILD.
Thanks,
Sarah
Hi Sarah, is this what you mean?
Thank you,
Sarah
So I'm still having this problem and we didn't seem to get to a conclusion. I've tried to Force Stop the YouView App, clear cache and clear data which sometimes works but obviously deletes everything that I've added to MyTv. The problem then reoccurs the next time I turn the TV on so this isn't a workable solution.
Has anyone got solution to this one as MyTv would be a really handy feature if it worked well?
Model is bravia 4k ur3. Software version is 9. The TV is connected via WiFi.
You View App version is 2020-11-26-d18b31ab1e
TV Software version / Build is BRAVIA_UR3_EU-user 9 PTT1.190515.001.S92 650161 release-keys
Thanks.
Appreciate your frustration. I too would be very annoyed. Especially if you have invested a lot of money & confidence in the Sony Brand. You are very restricted with the options on the setup menu. That would put me off in the first place.
The more I hear about problems with Sony Tv's with built-in Youview I begin to wonder if it is a lot better to only use a separate Youview box connected to the TV. You would then have full control of being able to reset the box. I don't have a Sony tv, so can only assume you could then regain control of the Sony Tv using the full features of Freeview? Might be your solution going forwards? Easy to find for £30/40/50+ depending on the model. Recommend the BT2100 models. John L
If you spend a little time in this unhappy place:-
https://community.sony.co.uk/t5/android-tv/bd-p/Android_TV
might you not conclude that once you have rescued the baby, you might also consider not hanging on to the bathwater?
Thankfully I don't. Do you? John L
My only experience with Sony was with an Epg guide with a Pioneer Dvd Recorder ( a clone of Sony) many years back that had 2 options for user: I think it was gemstar Epg or the default one. I was getting used to one of them until they decided to remove feature linked to Epg. I feel sorry for Sony users. Does seem rather unfair, you only find out problems when you become a user. Some of the features inc. with new TVs are marketing gimmics that often get removed later on! Even Samsung have done this with several Apps. John L
I very much doubt that Sony made your Pioneer DVD recorder. What makes you think that they did?
As I thought (going off track slightly as topic is about Sony tv's):
https://www.avforums.com/threads/sony-str-dn1080-owners-thread.2101547/page-144
Some models were the same menu interface, might have been a few different parts inside depending on model spec. You learn something new everyday. John L
There are no matches for ‘Pioneer’ on that page.
What am I supposed to see there, or is it a wrong link, or what?
Apologies @Roy,
Been a busy day today. Pasted wrong link. Here we are. John L
But how YouView is being provided on these sets now has changed, and despite asking for more information on this, on this Community, I don’t feel I know enough to comment sensibly any more.
Further, the never-ending stream of issues with these sets, be they with Android, YouView, or the Sony-provided software, which I hoped Sony and YouView might mitigate in the first couple of years tops, after 2015, has continued unabated.
So I am no longer praying to St Jude; or any other patron saint, for that matter.
As for my old freeview TV, well it took them 2 years to suss out how to update it when Freeview went from 2 digit to 3 digit channel numbers.
Some things never change and some never seem to learn.
I did take the plunge again with a Blu-ray player as I wanted something to play my SACD audio discs on, but even here I'm on my second replacement as they seem to overheat and finally not read discs due to this.
Perhaps I have been lucky.
The Samsung set in work had to be replaced after a year as the bugger kept switching off.