Youview box clearing screen

alstromalstrom Member Posts: 1
Hello 
Every time I activate the youview box it clears the tv screen 
it does it slowly not instantly,
its a new LG tv and all the connections are good 
help would be much appreciated 

Comments

  • RoyRoy Member, Super User Posts: 16,386 ✭✭✭
    @alstrom

    Clears it to what? White? Black?

    I would expect that switching on the box would replace whatever you were watching with the YouView screen display, so it sounds as if YouView may not be displaying.

    What make and model of YouView box is it, is it on subscription, and how is it connected?

    Can you post a screenshot, or better yet a video, of what is happening?
    Back to my usual level of bafflement, then...
Sign In or Register to comment.