UK TV Play app not working

DarrenDarren Member, Super User Posts: 635 ✭✭
edited 9 December 2020, 10:31AM in Support
When I go in to the UK TV Play app on my Youview in living room it starts to load then goes back to the TV. 
Have turned the box off and on and let it reboot but it did not work. 
All other apps like Now TV, Netflix and Prime are working fine.
UK TV Play app was working fine a few hours ago.
It's the T2100 I have in living room.
I just checked box in my bedroom T2100 and the UK TV Play app is working fine on that box.
Anyone know what could be the problem.

Comments

  • RoyRoy Member, Super User Posts: 17,459 ✭✭✭
    edited 8 December 2020, 11:21PM
    https://support.youview.com/youview-box/box-and-remote/using-maintenance-mode/

    Option 2 in the first place, then Option 4.
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • DarrenDarren Member, Super User Posts: 635 ✭✭
    edited 8 December 2020, 11:31PM
    Thanks for the info will do that morrow afternoon when I get home from work if it still no working and let you know how I get on.
  • DarrenDarren Member, Super User Posts: 635 ✭✭
    edited 9 December 2020, 8:42PM
    @Roy seems that Youview are at the moment investigating an issue with the UK TV Play app that's affecting a small number of  Youview boxes such as the one in my living room.
    Box in bedroom don't seem to be affected.
Sign In or Register to comment.