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Retuning
pinewood34
Member
Posts:
1
✭
16 January 2021, 2:33PM
in
Support
Having disconnected my box yesterday when I tune it back on it showing the date as 1 Jan 12:10 am and it won’t retune can anyone help please.
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Roy
Member, Super User
Posts:
16,476
✭✭✭
16 January 2021, 10:54PM
@pinewood34
Touch/press the On/Standby button for just over 8 seconds until the box reboots, and retune again.
See if that fixes it.
If not, please look in Settings/Broadband Connection and check if the box is connected to your router and the internet.
If it is, and only if it is, carry out a Maintenance Mode Option 2, Keep Recordings, as here:-
https://support.youview.com/youview-box/box-and-remote/using-maintenance-mode/
and retune again.
Please let us know the results of the above.
Supporting YouView on Sony TVs is like nailing jelly to a herd of cats
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Touch/press the On/Standby button for just over 8 seconds until the box reboots, and retune again.
See if that fixes it.
If not, please look in Settings/Broadband Connection and check if the box is connected to your router and the internet.
If it is, and only if it is, carry out a Maintenance Mode Option 2, Keep Recordings, as here:-
https://support.youview.com/youview-box/box-and-remote/using-maintenance-mode/