Factory reset

How long does it take for my Youview box to come online after factory reset?

my apps wouldn’t update and I tried maintenance options but nothing. I have reset and the screen is grey with 3 dots rippling up and down but it has been nearly 15 minutes now.

is there anything to do now?


  • RoyRoy Member, Super User Posts: 16,476 ✭✭✭
    edited 31 January 2021, 9:19AM

    What model is it?

    It should take a few minutes, but not 15. 

    And I don't recognise what your screen is doing; can you post a screenshot?

    But all you can do now is pull the plug and try again; and if it does it again, and it is connected OK to your router (in principle), accept that the box is bricked.
    Supporting YouView on Sony TVs is like nailing jelly to a herd of cats
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