Now app

Ken Hill1Ken Hill1 Member Posts: 218 ✭✭
edited 6 April 2021, 6:04PM in Community
I cannot sign in in on the now app on my BT box on my 4k box I went on the app and said sign in and the message came up said unable to sign in in at the
moment please try later
Sign I'm unable to load try again later

Comments

  • RoyRoy Member, Super User Posts: 16,545 ✭✭✭
    edited 7 April 2021, 7:11AM
    Ken Hill1 said:
    I cannot sign in in on the now app on my BT box on my 4k box I went on the app and said sign in and the message came up said unable to sign in in at the
    moment please try later
    Sign I'm unable to load try again later
    @Ken Hill1

    When they changed their name, they should perhaps have just dropped the V 😛

    Did you subscribe to Now via BT? If so, you can call BT’s helpline for this issue.

    If not, you can either brave the wonders of Now’s Live Chat, or report the issue by email to [email protected]

    Or you could, as they suggest, just try later, which has sometimes been known to work, as long as this is indeed a temporary problem at their end.
    Supporting YouView on Sony TVs is like nailing jelly to a herd of cats
  • Ken Hill1Ken Hill1 Member Posts: 218 ✭✭
    edited 7 April 2021, 10:27AM
    It's ok Roy I am in I had too power down the 4K box and power down the router at the same time.
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