Weak signal popup but perfect picture

Jim NixonJim Nixon Member Posts: 5 ✭
in Support
For the past few weeks I'm constantly getting this popping up but my picture has always been perfect, it's doing my head in!!

Any ideas on how to stop it happening please as my picture is perfectly fine?

Comments

  • joneshjonesh Member, Super User Posts: 1,586 ✭✭✭
    edited 13 October 2021, 11:47AM
    Hi @Jim Nixon
    Tune your box to one of the affected channels and find your Signal Strength and Quality readings in Settings. 
    Post them here. 
  • Jim NixonJim Nixon Member Posts: 5 ✭
    Strength 95%
    Signal 10-15%.

    But TV is still fine other than the popup
  • joneshjonesh Member, Super User Posts: 1,586 ✭✭✭
    Jim Nixon said:
    Strength 95%
    Signal 10-15%.

    But TV is still fine other than the popup
    @Jim Nixon
    If your Signal Quality reading is 10-15%, then it is surprising that you have got a picture.
    The Signal Quality reading should be 100%. Any less means that information is being lost, even if the picture looks OK.
    A Signal Strength reading of 95% is quite high, and sometimes reducing the signal strength with an attenuator can improve signal quality. 
    Information about signal strength and quality is given here:
    https://support.youview.com/youview-box/picture-sound/checking-your-tv-signal/
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