Parental PIN for On Demand Players

I have to enter my Youview parental PIN to open Netflix, Amazon etc apps on my Youview box - not to access age-restricted content, just to open the apps in the first place. I don’t want this, but can’t find any way in settings to get rid of it. Can anyone help? 

Comments

  • RoyRoy Member, Super User Posts: 17,002 ✭✭✭
    edited 5 November 2021, 10:20PM


    Greetings, @John Clarke and welcome to the Community!

    it sounds like you have it set very restrictively. Read the following advice about turning on the restrictions:-
    https://support.youview.com/youview-box/parental-controls-and-pin/set-up-parental-controls/
    and in each case do the opposite to turn them off.

    I suspect the key one will be Guidance & Watershed, and put the age range to only cut in at the highest age you can set, or turn it off altogether, but anyway go through them all.

    Do please let us know what you find, and how you get on with fixing this.
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
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