ITV hub crashing at adverts

SystemSystem Posts: 17 ✭
in Support
This discussion was created from comments split from: BT Humax YouView box ITV hub problem after adverts.

Comments

  • VellaVella Member Posts: 1 ✭
    Hi, has this issue been looked at with other programmes? Am experiencing the same issue with Agatha Christie's Poirot
  • SarahSarah Member Posts: 1,812 admin
    Vella said:
    Hi, has this issue been looked at with other programmes? Am experiencing the same issue with Agatha Christie's Poirot
    Hi @Vella

    Welcome to the forum :)

    The issue in the thread you posted to previously was resolved back in August so this is likely to be a separate issue. 

    Can you please let us know your YouView box model and the software it is running on? You can find this in Settings > Box Information and Software Information. It'd also be useful if you could let us know some examples of series/episode numbers for Poirot so we know which ones to test on our end. 

    Thanks,
    Sarah
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