Record, pause, delete

ShredderShredder Member Posts: 1
Have noticed that I am unable to pause the tv, record programs or delete existing recordings from my set top box. 
Has anyone else noticed this. 
I’ve done a reset on my hand controller to eliminate that possible problem. 

Comments

  • LukеLukе Member Posts: 65
    edited 2 April 2022, 11:01AM
    Shredder said:
     my set top box
    What is the youview model of your set top box?
    It could be that the hard disk drive (or rather file system) has gone read only.  There has been reports of this happening with a certain freeview box but I can't recall anyone reporting this with a youview box.

  • John LJohn L Member, Super User Posts: 868 ✭✭
    Shredder said:
    Have noticed that I am unable to pause the tv, record programs or delete existing recordings from my set top box. 
    Has anyone else noticed this. 
    I’ve done a reset on my hand controller to eliminate that possible problem. 
    Hi @shedder,
    Have you tried turning box off? If this doesn't work do a 8 second soft reset by pressing power button and see if this works. If still problems, then try a maintenance reset option 2. (How do I do this, I hear you ask . . . Top of this page, type maintenance mode under the help/support search bar. Information is all there, just a case of finding it).

    Hopefully, one of these solutions will help to fix problem, unless hard drive has a fault, in that case it will either need reformating by doing full factory reset or replacement hard drive if still not working. Please let forum know how you get on/if you need more help. John L
    Can't wait for the day when Youview get rid of the dreaded darkened banner when using fast forward/rewind recordings. 
Sign In or Register to comment.