No broadband on DTR T2110

daves001

DTR T2110 connects to my router and gets an IP address (I can see it on the router's webpage) but won't connect to the internet.  I've tried factory reset (without deleting recordings because I'd like to watch them!) and internet recovery which completed OK, but still no internet so it never gets past the setup.  So 2 questions:

1) Does anybody know of a solution for this?

2) Is the box now a brick or can I somehow get to watch my recordings?

Thanks

Roy

daves001 said:

DTR T2110 connects to my router and gets an IP address (I can see it on the router's webpage) but won't connect to the internet.  I've tried factory reset (without deleting recordings because I'd like to watch them!) and internet recovery which completed OK, but still no internet so it never gets past the setup.  So 2 questions:

1) Does anybody know of a solution for this?

2) Is the box now a brick or can I somehow get to watch my recordings?

Thanks

Greetings, @daves001 and welcome to the Community!

In past times we would have said yes, brick alas, but if your software is up to date, @Stephen may be able to help you rescue the box, or at least get it back responding so you can watch your recordings.

No guarantees, but see what tomorrow might bring, if he is around.

”I can call spirits from the vasty deep”.
”Why, so can I, and so can any man.
  But will they come?”

Stephen

I'm just about to send @daves001 a DM, hopefully we can get everything sorted using a little bit of magic...

daves001

Thanks for the greeting, Roy - Stephen has sent me a dm and I've tried out his suggestion but it doesn't seem to work on my box - maybe the software isn't up to date, but he says he may be able to help with that - here's hoping!