Problems accessing catch up on ITV Hub

SilverSue49SilverSue49 Member Posts: 1
I have a Huawei Technologies DN372T.01.03.P variant 001 box and am having issues watching programmes via ITV Hub.  Sometimes I have to try several times before making an initial connection.  On other occasions I can access a particular programme but then, on reaching an ad. break, the machine just "hangs" and I get the "uploading" dots .  I then have to try several times before I can continue watching.  I am aware that there have been some issues since March this year but, if my box is now unable to access programmes via ITV hub, can I get a new box from Youview.  My cable provider is Talk Talk.
I think others have discussed this particular issue but I haven't been able to find any solutions.
Thank you.

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