Sony TV and YouView - An Erorr has occurred. Please try again later
You View Version: 3.2.17
YouView Service Host Version: 0.5.2.113
Sony TV Model: 49XF9005
Internet Connection: Cabled (Ethernet).
I am unable to watch any via the apps that are provided through YouView on my Sony TV, without clearing data/cache of YouView and resetting the TV every time. This includes BBC iPlayer, BBC Sounds, ITV Hub and All4.
Attempting to load the apps results in a blank screen for about 10 seconds then the following message appears: An Error has occurred. Please try again later.
There are no updates pending for the TV system.
I have tried all the usual steps (reset router, restart the TV, clear YouView and Service Host cache) in various orders and individually at first. However, the only method that allows me to open the apps is the following:
Clear cache of YouView
Clear cache of YouView Service Host
Clear Data of YouView Service Host
Press and hold power on remote to reset TV
Wait for message to appear stating connected to the internet.
Open desired app
Once the TV is turned off and on again, the problem returns.
Does anyone have any ideas how to fix this permanently? I don't have any other set-top boxes connected. The only alternate is to use cast iPlayer from a mobile device. All liveable with, but the apps used to work perfectly until some-time last year, so it's just annoying!
Wouldn't it be great if the message had an error code with it that made troubleshooting significantly easier...
Thanks in advance if you can offer any assistance.