Channel 5 accurate recording
drhowells
Member Posts: 634 ✭✭
Please can someone at YouView talk to Channel 5 about their rubbish use of the accurate record function? I have recorded numerous films on channel 5 recently which have a news broadcast in the middle of the film. The accurate recording is always messed up and if I hadn't recorded the news broadcast as well, I would miss about 4 minutes from the middle of the film.
0
Comments
Everyone - this problem does affect a lot of Freeview+ boxes (even those with padding sometimes), as well as YouView boxes but there's not a quick fix that we know of. If anything can be done, we'll let you know here.
Jesse's post may not have explained the situation fully
Thanks for the honest answer. Posted in a very diplomatic way. lol
http://community.youview.com/youview/...
My understanding is that if AR is not used, YouView defaults to using the schedule time, which is not always accurate.
Which is why we need padding, or a manual way of setting/editing recordings.
What would be wrong with this approach:
1) If the channel being recorded provides AR, then that is used, without padding.
2) If AR is not available, then when you record a show, you are given the option of adding padding: "The timing for this programme is taken from the schedule and may not be accurate. Do you with to pad the beginning and end of the programme?"
Options could be provided to (a) Never ask; (b) Always ask (for non-AR channels) (c) Pad without asking.
That way, those of us who want quick and dirty padding can have it, and will accept the risk of it causing recording clashes, while those who don't want padding have the option not to use it.
How many of the channels which can be received on the Youview box actually use this system?
To have 100% confidence that we can rely on this system, we would need 100% of the channels to broadcast the correct triggers at the correct time for every program every day.
Would anybody like to tell me when that situation will be achieved?
While we wait for utopia, would it not be pragmatic to accept that the Youview platform needs to provide some additional options to enable it to achieve one of the most basic personal video recording tasks?.
Bob
That's exactly how the YouView system works (you must get out of your head the concept that you are recording a time slot).
You tell the STB what program you want to record and it will record that program even if it moves around in the schedule. This has nothing to do with the Accurate Record signal that some broadcasters send, which is used to start the recording a few seconds before the program is broadcast. If the broadcaster does not send AR signals then the box defaults to using the EPG info plus a little padding.
This logic is also used to resolve recording conflicts - where the box will try and find another instance of the progam to record instead.
All really clever stuff!
All recordings on YouView are started and stopped by signals from the broadcasters (it's called "EIT Present/Following information"), and not from timers. YouView boxes and most Freeview+ boxes work in broadly the same way, and it's often referred to as Accurate Recording.
Some broadcasters run their EIT Present/Following signals from the systems that actually play each programme one after the other - so it's very accurate (when their systems are working correctly). BBC, ITV, C4 all do this.
C5 doesn't use the same method as the other public service broadcasters, but they do send the start/stop signals using EIT present/following. In the case of Bob recording Dirty Harry, C5 updated the schedule in advance which also meant that the EIT Present/Following information was sent at the new updated times, and the YouView box knew when to start and stop.
The YouView EPG and Miniguide use a combination of the EPG schedule start/finish time (that's the data that allows you to present the EPG grid for 7 days ahead), and some extra information that YouView collects e.g programme and series images, and this "realtime" EIT Present/Following information which tells you 'what's on now'.
Bob
Meanwhile, do please try to understand that whatever the reason for the inability to record full programs on CH5, it is YouView's fault:
Other PVRs record CH5 correctly, your box can't.
You should have designed the box to work correctly for CH5. Especially the fact that being a partner you have all the inside information on how CH5 works.
Your excuse does not hold!
Meanwhile, do please try to understand that whatever the reason for the inability to record full programs on CH5, it is YouView's fault:
Other PVRs record CH5 correctly, your box can't.
You should have designed the box to work correctly for CH5. Especially the fact that being a partner you have all the inside information on how CH5 works.
Your excuse does not hold!