Comments

• Cicero Member Posts: 345 ✭

  24 May 2013, 5:13PM edited 24 May 2013, 5:13PM

  It is a fault, yet to be fixed. Will it not correct if you just turn it off and back on again with the remote?

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• SomersetBob Member Posts: 213 ✭✭

  24 May 2013, 5:14PM edited 27 February 2017, 11:19AM

  Probably, it's been reported on several other posts http://community.youview.com/youview/...
  
  It's happened to me twice, unplugging the HDMI cable and the reconnecting it seems to clear it. It looks to be new since the April update.

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• Rachel Member Posts: 46

  24 May 2013, 5:15PM edited 24 May 2013, 5:15PM

  Hi AOZ
  
  This has been mentioned in the following thread, Switching the box off then back on again should resolve this :
  http://community.youview.com/youview/...

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• AOZ Member Posts: 2

  24 May 2013, 5:27PM edited 24 May 2013, 5:27PM

  It's reassuring that it's not just me then!

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• gomez Member Posts: 2,073 ✭✭

  24 May 2013, 5:51PM edited 5 March 2017, 2:28PM

  A less drastic, quicker workaround I find is to switch the HDMI input on the TV away from then back to the Youview box to forced handshaking to be renegotiated.

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• al Member, Super User Posts: 1,341 ✭✭✭

  24 May 2013, 7:51PM edited 8 December 2016, 12:01PM

  gomez said:

  A less drastic, quicker workaround I find is to switch the HDMI input on the TV away from then back to the Youview box to forced handshaking to be renegotiated.

  I tried that first. It didn't work for me.

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• Lebowski Member Posts: 86 ✭✭

  25 May 2013, 7:11PM edited 4 October 2014, 5:41PM

  gomez said:

  A less drastic, quicker workaround I find is to switch the HDMI input on the TV away from then back to the Youview box to forced handshaking to be renegotiated.

  Didn't work for me either. I have to turn tv off and back on again and that does the trick.

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• Mayernator87 Member Posts: 17

  27 May 2013, 8:24AM edited 27 May 2013, 8:24AM

  I get this sometimes as well. Its only happened since i now hook my youview up through an inexpensive HDMI switch box.
  
  I still find switching it off and back on again works like a charm.

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• greg2 Member Posts: 1

  23 June 2013, 8:47PM edited 23 June 2013, 8:49PM

  this only happens to me when i'm watching a recording at the same time as making a recording

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• Dave Allen Member Posts: 3

  23 June 2013, 8:52PM edited 23 June 2013, 8:52PM

  This has happened to me twice since the latest update.

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