Comments

• scott Member, Super User Posts: 2,134 ✭✭✭

  20 February 2014, 2:27PM edited 6 March 2017, 8:32AM

  
  Been waiting for someone to get this and post a software number (not available on my box yet). Guessing it will match the latest retail release but could be slightly older (no mention of the Scart output fix in the BT thread) but we may know more when someone posts a software number. 
  
  Guessing by the low key announcement that there is nothing new in it that the retail release hasn't got already....shame after waiting I was hoping for at least an extra few fixes like the IP surround sound issue and the REC light issue.

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• Old Welsh Dragon Member Posts: 367

  20 February 2014, 5:06PM edited 26 February 2017, 1:20PM

  So, is this update for Youview boxes from BT and Youview retail boxes on BT infinity?

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• Philip Trott Member Posts: 1,040 admin

  20 February 2014, 5:30PM edited 26 February 2017, 1:20PM

  Hi Old Welsh Dragon,
  
  This is an update which brings the Accessibility Features and all the fixes mentioned in the Automatic Software Update February 2014  to all BT branded boxes.
  
  YouView Humax retail boxes already have Accessibility Features from the December update and are currently receiving Automatic Software Update February 2014 regardless of their ISP.
   
  Phil
  
  

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• Old Welsh Dragon Member Posts: 367

  20 February 2014, 5:38PM edited 11 December 2016, 11:58AM

  Phil8 said:

  Hi Old Welsh Dragon,
  
  This is an update which brings the Accessibility Features and all the fixes mentioned in the Automatic Software Update February 2014  to all BT branded boxes.
  
  YouView Humax retail boxes already have Accessibility Features from the December update and are currently receiving Automatic Software Update February 2014 regardless of their ISP.
   
  Phil
  
  

  Thanks for that Phil.
  Not had the February update yet.  But tomorrow I change ISP's to BT infinity..  Will my software change to the BT  version ?

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• Philip Trott Member Posts: 1,040 admin

  20 February 2014, 6:10PM edited 19 December 2016, 9:55PM

  Phil8 said:

  Hi Old Welsh Dragon,
  
  This is an update which brings the Accessibility Features and all the fixes mentioned in the Automatic Software Update February 2014  to all BT branded boxes.
  
  YouView Humax retail boxes already have Accessibility Features from the December update and are currently receiving Automatic Software Update February 2014 regardless of their ISP.
   
  Phil
  
  

  Hi Old Welsh Dragon,
  
  As long as you have a YouView Humax retail box you will receive the retail update regardless of the ISP.
  
  Phil
  

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• Old Welsh Dragon Member Posts: 367

  20 February 2014, 6:21PM edited 11 December 2016, 11:58AM

  Phil8 said:

  Hi Old Welsh Dragon,
  
  This is an update which brings the Accessibility Features and all the fixes mentioned in the Automatic Software Update February 2014  to all BT branded boxes.
  
  YouView Humax retail boxes already have Accessibility Features from the December update and are currently receiving Automatic Software Update February 2014 regardless of their ISP.
   
  Phil
  
  

  Thanks Phil..

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• Mike70 Member Posts: 43 ✭✭

  21 February 2014, 5:45PM edited 10 December 2016, 5:15PM

  Phil8 said:

  Hi Old Welsh Dragon,
  
  This is an update which brings the Accessibility Features and all the fixes mentioned in the Automatic Software Update February 2014  to all BT branded boxes.
  
  YouView Humax retail boxes already have Accessibility Features from the December update and are currently receiving Automatic Software Update February 2014 regardless of their ISP.
   
  Phil
  
  

  Hi Phil
  Do you know why I might only be on software version: 15.11.0. I'm with BT on a Humax DTRT1000.
  
  Thanks
  

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• Philip Trott Member Posts: 1,040 admin

  21 February 2014, 6:21PM edited 19 December 2016, 9:55PM

  Phil8 said:

  Hi Old Welsh Dragon,
  
  This is an update which brings the Accessibility Features and all the fixes mentioned in the Automatic Software Update February 2014  to all BT branded boxes.
  
  YouView Humax retail boxes already have Accessibility Features from the December update and are currently receiving Automatic Software Update February 2014 regardless of their ISP.
   
  Phil
  
  

  Hi Mike, BT boxes had their software roll-out a number of days ago and as this is a phased release not all boxes will take it up at once. It can take a bit of time for the box to take on the update.
  
  Phil
  

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• Mike70 Member Posts: 43 ✭✭

  21 February 2014, 6:29PM edited 10 December 2016, 5:15PM

  Phil8 said:

  Hi Old Welsh Dragon,
  
  This is an update which brings the Accessibility Features and all the fixes mentioned in the Automatic Software Update February 2014  to all BT branded boxes.
  
  YouView Humax retail boxes already have Accessibility Features from the December update and are currently receiving Automatic Software Update February 2014 regardless of their ISP.
   
  Phil
  
  

  Hi Phil
  Thanks for your speedy reply. I forgot to say that it performed an update overnight & is still only on 15.11.0. I appreciate that they are rolled out over a period of time but this seems to be very much behind what I understand to be the current version 17. I have only had the box for about 5 weeks and am generally very pleased with it & the service. There are occasional glitches but nothing like I had with the BT Vision box. Thanks for your support.
  Best regards
  Mike
  

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• Philip Trott Member Posts: 1,040 admin

  21 February 2014, 6:38PM edited 19 December 2016, 9:55PM

  Phil8 said:

  Hi Old Welsh Dragon,
  
  This is an update which brings the Accessibility Features and all the fixes mentioned in the Automatic Software Update February 2014  to all BT branded boxes.
  
  YouView Humax retail boxes already have Accessibility Features from the December update and are currently receiving Automatic Software Update February 2014 regardless of their ISP.
   
  Phil
  
  

  No problem Mike, the current software you mention your box is on is the last one released so you haven't missed out on one in between.
  

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• parney Member Posts: 89

  24 February 2014, 9:10PM edited 24 February 2014, 9:10PM

  update on hold for the moment...
  
  https://community.bt.com/t5/YouView-box/New-software-release/td-p/1178790/page/2
  

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• scott Member, Super User Posts: 2,134 ✭✭✭

  26 February 2014, 1:44PM edited 6 March 2017, 8:32AM

  So has everyone with a retail box now been updataed to 17.3 or has the retail update been pulled also?

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• scott Member, Super User Posts: 2,134 ✭✭✭

  26 February 2014, 8:11PM edited 6 March 2017, 8:32AM

  
  And my BT box has now updated to 15.4 with no explanation...so we are now even further in the dark over what is happening..

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• zulu17 Member, Super User Posts: 1,175 ✭✭✭

  26 February 2014, 11:08PM edited 1 March 2017, 11:49AM

  BT rep on their community forum stated that they have released a small update to handle the rollout of local TV on Freeview.  That does beg the question as to whether the current retail release is able to handle local TV.

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• Steve Powell Member Posts: 52 ✭✭

  2 March 2014, 6:02PM edited 2 March 2014, 6:02PM

  scott said:

  
  And my BT box has now updated to 15.4 with no explanation...so we are now even further in the dark over what is happening..

  15.4? Mine updated to 15.11 recently so that really is confusing. I also have a new surround sound issue which I'm not thrilled about.

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• Mike70 Member Posts: 43 ✭✭

  2 March 2014, 7:43PM edited 10 December 2016, 5:15PM

  scott said:

  
  And my BT box has now updated to 15.4 with no explanation...so we are now even further in the dark over what is happening..

  mine updated to 15.14 today.

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