My Youview box will onlyplay the selected Netflix movie for 3 minutes

PattyPatty Posts: 1Member
edited 6 March 2017, 9:48PM in Archived Posts
My Youview box will onlyplay the selected Netflix movie for 3 minutes before it goes back to the Youview Apps screen. Used to play ok on Youview box, still works fine on PS4. Any ideas why this problem has started?

Comments

  • VisionmanVisionman Posts: 9,536Member ✭✭✭
    edited 26 February 2017, 1:39PM
    None. Its a first time reported problem. Have you tried rebooting both your router then box?
  • RoyRoy Posts: 15,249Member ✭✭✭
    edited 6 March 2017, 9:48PM
    First time for YouView perhaps, but quite commonly reported for Netflix on other platforms.

    The reboots suggested by Visionman are certainly your first steps to take, but if ineffective, you may need to reset Netflix:-

    https://help.netflix.com/help
    This might at last be getting back to the YouView that I knew.  :|
    Holding my breath....
  • VisionmanVisionman Posts: 9,536Member ✭✭✭
    edited 26 February 2017, 1:39PM
    Have a like Roy, my phones playing up.
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