Comments

• Rotty Member Posts: 107

  27 October 2012, 9:56PM edited 17 January 2017, 7:15PM

  Go to the setting for Audio Description and press OK
  You will see a box that opens up with the description of the feature and a small box in the middle with ON or OFF in. To change the setting, use the > button on the ring next to the OK button to change from ON to OFF and then press OK.
  The menu will reappear and just press the CLOSE button to get back to TV.

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• Richard Hardaker Member Posts: 18 ✭

  27 October 2012, 9:59PM edited 26 February 2017, 2:39PM

  I've just found the bottom left key on the remote (up arrow) turns it on / off on the fly. Also noticed the del key puts a large S on or off but I don't know what that is?

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• Rotty Member Posts: 107

  27 October 2012, 10:02PM edited 27 October 2012, 10:02PM

  Richard Hardaker said:

  I've just found the bottom left key on the remote (up arrow) turns it on / off on the fly. Also noticed the del key puts a large S on or off but I don't know what that is?

  Well there ya go.
  The DEL key also has SUB under it in smaller text ... SUBtitles ....

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• Keith Member, Super User Posts: 2,439 ✭✭✭

  27 October 2012, 10:02PM edited 4 March 2017, 10:29AM

  On the Humax box remote the del key at the bottom right is also the key to turn on/off subtitles (i.e. S). The bottom left key with the large up arrow on it is then also the audio description (AD) on/off key.
  
  The Humax and Huawei remotes are different so these keys may not be on the Huawei remote or may be in different places.

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• Cicero Member Posts: 345 ✭

  27 October 2012, 10:03PM edited 3 April 2016, 2:50PM

  The bottom left key on the Humax remote also has AD (Audio Description) on it and the bottom right also has Sub (Subtitles).

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• Richard Hardaker Member Posts: 18 ✭

  27 October 2012, 10:07PM edited 22 January 2018, 4:16PM

  Thanks :-)

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• Rotty Member Posts: 107

  27 October 2012, 10:07PM edited 17 January 2017, 7:15PM

  The Hauwei box has these keys in grey, functions transposed, either side of the 0 keypad key at the TOP of the remote (I really dislike the Hauwei remote and can't get used to using it).

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• Michael Ashton Member Posts: 6

  28 October 2012, 12:12AM edited 3 April 2016, 2:50PM

  Richard Hardaker said:

  I've just found the bottom left key on the remote (up arrow) turns it on / off on the fly. Also noticed the del key puts a large S on or off but I don't know what that is?

  Appreciate help - thanks

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• Michael Ashton Member Posts: 6

  28 October 2012, 12:14AM edited 3 April 2016, 2:50PM

  Cicero said:

  The bottom left key on the Humax remote also has AD (Audio Description) on it and the bottom right also has Sub (Subtitles).

  Clear help appreciated - thanks

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• James Sloan Member Posts: 3

  26 December 2013, 10:25PM edited 26 December 2013, 10:25PM

  Richard Hardaker said:

  I've just found the bottom left key on the remote (up arrow) turns it on / off on the fly. Also noticed the del key puts a large S on or off but I don't know what that is?

  I have a You View box. I have tried turning Off audio description in all ways described. Nothing works. Worse is that this seems to effect the ability to get subtitles. Is this a fault in YV box or something I am not doing right? Help, please!
  
  

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• David Cleeve Member Posts: 1

  25 March 2014, 1:12AM edited 25 March 2014, 1:12AM

  Richard Hardaker said:

  I've just found the bottom left key on the remote (up arrow) turns it on / off on the fly. Also noticed the del key puts a large S on or off but I don't know what that is?

  If you have a new ish controller look for the guide button and its the one directley above it, it has a arrow pointing up and a line with AD under it, press that

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• Lynn Bassett Member Posts: 1

  12 October 2015, 8:46PM edited 14 November 2015, 9:30PM

  Rotty said:

  Go to the setting for Audio Description and press OK
  You will see a box that opens up with the description of the feature and a small box in the middle with ON or OFF in. To change the setting, use the > button on the ring next to the OK button to change from ON to OFF and then press OK.
  The menu will reappear and just press the CLOSE button to get back to TV.

  Thanks worked a treat

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• Charmaine Member Posts: 2 ✭

  29 October 2015, 10:50PM edited 22 January 2018, 4:17PM

  I have an older controller and can't get rid off the audio description.  It's driving me nuts..  tried everything.   Please help.

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• Charmaine Member Posts: 2 ✭

  29 October 2015, 10:56PM edited 22 January 2018, 4:18PM

  I have a Echostar controller.  Does anyone know how to get rid of the audio  description.  This is where A man talks about what people are doing in the programme.  I've had it for months and I'm getting fed up with it.  I wonder if I have to buy a new TV or something.  I rarely watch TV because of this.  Any Ideas.  

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• Visionman Member, Super User Posts: 9,833 ✭✭✭

  29 October 2015, 11:40PM edited 22 December 2016, 12:06AM

  Richard Hardaker said:

  I've just found the bottom left key on the remote (up arrow) turns it on / off on the fly. Also noticed the del key puts a large S on or off but I don't know what that is?

  If you still have the original YouView remote press the left hand button on the bottom row - on Humax and BT remotes (the button has an an arrow and AD under it).

  I'm now happy with the disagree icon, because its gone.

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• Marilyn Dinsdale Member Posts: 1 ✭

  29 March 2016, 9:49PM edited 22 January 2018, 4:18PM

  It does drive you mad - I tried pressing the AD button then pressed exit twice and it has worked.

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• Toni B Member Posts: 1

  3 April 2016, 12:41PM edited 3 April 2016, 12:41PM

  Rotty said:

  Go to the setting for Audio Description and press OK
  You will see a box that opens up with the description of the feature and a small box in the middle with ON or OFF in. To change the setting, use the > button on the ring next to the OK button to change from ON to OFF and then press OK.
  The menu will reappear and just press the CLOSE button to get back to TV.

  I found I needed to press OK button first to get choice to turn audio description off. I then carried on as per the above description. Thanks

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• Dennis Pollard Member Posts: 1

  30 October 2016, 6:47AM edited 19 March 2017, 10:46PM

  Audio description is off but still plays nothing I do will turn it off

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• Roy Member, Super User Posts: 15,816 ✭✭✭

  30 October 2016, 8:19AM edited 7 December 2016, 8:41AM

  Dennis Pollard said:

  Audio description is off but still plays nothing I do will turn it off

  As above, find and press, once, the button marked 'AD' on the remote.
  
  Where this is exactly on the remote depends on which YouView box and remote you have; if you can tell us these things, noting that the part/model number of the remote may be in the battery compartment if it is not marked on the outside, we may be able to provide a picture of it for you.
  
  Also note this posting:-
  
  https://community.youview.com/youview...
  
  if you have TalkTalk, are watching Sky recordings, and the fix promised there by Sanj has not materialised as of now.
  
  It is item 50 on Keith's list, and certainly, it is not recorded there as having been implemented yet :-
  
  https://community.youview.com/youview...

  Three cheers for reasoned debate, whether for or against

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• Tobes Bros Member Posts: 1 ✭

  8 January 2017, 9:06AM edited 22 January 2018, 4:19PM

  I have an LG TV, 2016 model. I found there was an AD button (audio description) on the LG remote. BUT, as the source of programmes for me was a free sat box, it did not turn off using it. I found the free sat box (Bush in my case) remote had an AD button too and that switched it straight off.

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• ian Hutchings Member Posts: 1

  8 January 2017, 10:19PM edited 8 January 2017, 10:19PM

  Dennis Pollard said:

  Audio description is off but still plays nothing I do will turn it off

  My audio description was off on the TV but on via the humax so I had to go to menu, settings, preferences, audio, audio description off. Then press the back button until you return to TV. Ad button on humax control seems to be for left , right etc speaker system on TV have just purchased the system so is up to date.

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• Roy Member, Super User Posts: 15,816 ✭✭✭

  9 January 2017, 12:46AM edited 22 January 2018, 4:20PM

  That will work, but will do precisely the same as the AD button bottom left on the remote should, with one keypress.
  
  Well, my T2000 remote anyway, the original curvy one.
  
  I have never seen or heard of a YouView remote that affects the left/right speaker balance on a TV - which remote have you got for which YouView box, and are you sure you are operating it in PVR, not TV, mode?

  Three cheers for reasoned debate, whether for or against

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• Yasha Noke Member Posts: 315 ✭

  9 January 2017, 1:13AM edited 9 January 2017, 1:22AM

  Dennis Pollard said:

  Audio description is off but still plays nothing I do will turn it off

  "menu, settings, preferences, audio, audio description off"
  and
  "Ad button on humax control seems to be for left , right etc speaker system on TV"
  are for HDR-1800T and HDR-2000T although on those AD can also be turned off and on via the same button, which is part of the reason the button is marked 'AD'.

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• Roy Member, Super User Posts: 15,816 ✭✭✭

  9 January 2017, 1:12PM edited 22 January 2018, 4:20PM

  Are we saying Ian isn't talking about a YouView box, despite posting in a YouView forum?

  Three cheers for reasoned debate, whether for or against

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• Yasha Noke Member Posts: 315 ✭

  9 January 2017, 2:03PM edited 22 January 2018, 4:20PM

  Yes.
  There are 4 different Humax freeeview (non-Youview) boxes that their remotes include a MENU button that lists 'Settings' as an option, then 'Preferences' within that, then 'Audio' within that, and then 'Audio Description' within that.
  All of them have a combined AD and left/right speaker button on their remote.  Of the four models only the HDR-2000T and the HDR-1800T remotes label the button with 'AD'.

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• Ian Barnes Member Posts: 4 ✭

  17 January 2017, 5:52PM edited 26 January 2018, 5:19PM

  I have a PANASONIC dmr-ex97 and cannot turn off AD. Can you help??
  Please
  
  ian

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• Stephen Member Posts: 707 ✭✭✭✭✭

  17 January 2017, 6:13PM edited 26 January 2018, 5:20PM

  From the looks of the manual of this non-YouView device (so not sure why you're on this forum) you just need to press the AD button on the bottom left of your remote

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• Ian Barnes Member Posts: 4 ✭

  17 January 2017, 6:26PM edited 26 January 2018, 5:20PM

  Thanks, but it only turns off but when the channel is changed it returns again onto the original channel. Is there any way of making the change permanent on any channel??

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• Stephen Member Posts: 707 ✭✭✭✭✭

  17 January 2017, 6:38PM edited 26 January 2018, 5:21PM

  Function menu, basic settings in setup, tuning, preferred multi audio? Page 62 of the manual I linked to again.

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• Ian Barnes Member Posts: 4 ✭

  17 January 2017, 6:48PM edited 26 January 2018, 5:21PM

  Thanks have done that .It appears to be working.

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