Netflix Crashes at midnight

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  • mikeymatteomikeymatteo Member Posts: 8
    edited 19 March 2017, 5:34PM
    Scottie16 said:

    i have this happen too, but then noticed my internet actually goes every night just after midnight. Have called BT now so many time for a resolution

    Make / Model: Huawei DN370T.02.03.P
    Software Versions:
    • Manufacture: 70.42.57
    • Component: 3.0.47
    • Platform: 3036
    • ISP configuration: 9
    Netflix ID to follow.

    Will get a video of the crash tonight.
  • VisionmanVisionman Member, Super User Posts: 10,303 ✭✭✭
    edited 19 March 2017, 5:42PM
    Scottie16 said:

    i have this happen too, but then noticed my internet actually goes every night just after midnight. Have called BT now so many time for a resolution

    Please post any further comments at the bottom of this thread, as posting them anywhere else can be very confusing and so garner a lot less replies, if any at all.
    Thanks.
    I'm now happy with the disagree icon, because its gone.
  • mikeymatteomikeymatteo Member Posts: 8
    edited 19 March 2017, 6:11PM
    Make / Model: Huawei DN370T.02.03.P
    Software Versions:
    • Manufacture: 70.42.57
    • Component: 3.0.47
    • Platform: 3036
    • ISP configuration: 9
    Netflix ID to follow.

    Will get a video of the crash tonight.
  • Bill CareyBill Carey Member Posts: 3
    edited 25 March 2017, 10:03AM
    racheycakes said:

    Hi, I have the same problem...Netflix totally crashes at midnight, I have to do a hard reset of the Youview box. It's so frustrating!

    'merely reset...' - Not on your nellie! A hard reset is almost always required on my box, and my router's time is accurate as well. No, this is merely Netflix not giving a flying whatever for their customers....
  • RoyRoy Member, Super User Posts: 17,805 ✭✭✭
    edited 25 March 2017, 10:20PM
    racheycakes said:

    Hi, I have the same problem...Netflix totally crashes at midnight, I have to do a hard reset of the Youview box. It's so frustrating!

    You see - Netflix has these two Ugly Sisters, and.....
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • DanielDaniel Member, Super User Posts: 1,979 ✭✭✭
    edited 25 March 2017, 10:20PM
    racheycakes said:

    Hi, I have the same problem...Netflix totally crashes at midnight, I have to do a hard reset of the Youview box. It's so frustrating!

    Lol Roy two ugly sisters or two competitors lol
  • John ForemanJohn Foreman Member Posts: 1
    edited 18 April 2017, 12:41AM
    Scottie16 said:

    i have this happen too, but then noticed my internet actually goes every night just after midnight. Have called BT now so many time for a resolution

    I have a Samsung Smart TV. After midnight can't get Netflix to start anything !!!! Amazon, iPlayer etc are fine , so it is not an Internet or infrastructure issue, purely Netflix. No solution so far
  • VisionmanVisionman Member, Super User Posts: 10,303 ✭✭✭
    edited 18 April 2017, 12:49AM
    Scottie16 said:

    i have this happen too, but then noticed my internet actually goes every night just after midnight. Have called BT now so many time for a resolution

    Exit Netflix and then reboot your TV. Then re-enter Netflix.
    And BTW, this is a YouView and not Samsung forum. But we're always happy to help.
    :)
    I'm now happy with the disagree icon, because its gone.
  • RoyRoy Member, Super User Posts: 17,805 ✭✭✭
    edited 18 April 2017, 3:51AM
    Scottie16 said:

    i have this happen too, but then noticed my internet actually goes every night just after midnight. Have called BT now so many time for a resolution

    Cheers, Visionman

    Can you help me fix my bike? :-)
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • VisionmanVisionman Member, Super User Posts: 10,303 ✭✭✭
    edited 18 April 2017, 6:47AM
    Scottie16 said:

    i have this happen too, but then noticed my internet actually goes every night just after midnight. Have called BT now so many time for a resolution

    What make & model is it? :)
    I'm now happy with the disagree icon, because its gone.
  • RoyRoy Member, Super User Posts: 17,805 ✭✭✭
    edited 18 April 2017, 7:42AM
    Scottie16 said:

    i have this happen too, but then noticed my internet actually goes every night just after midnight. Have called BT now so many time for a resolution

    Moulton Midi.

    One of the links on the little chain that goes into the Sturmey Archer 3-speed is coming apart, and I'm scared it might break?
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • Richard14Richard14 Member Posts: 3 ✭
    Thought I'd update everyone, this weekend Netflix hasn't crashed on me for the first time ever!! I haven't changed any settings or router, it just played through with no problem from 11.00pm-02.30am.
  • cooperman100cooperman100 Member Posts: 1 ✭
    I have exactly the same problem. I called the engineer out and he did a hard reset but this was at 11 am so didn't wait around for 13 hours waiting for it to happen, and guess what exactly the same thing happened. So now I turn off Netflix and go and make a brew at 11.57pm then at 12.05am turn NETFLIX back on...Problem sorted, It is a YOUVIEW BOX issue not Netflix, because when I use it on my firestick it works fine all night/morning, plus if it was Netflix you would still be able to come out of the app, but the box freezes so it is a BOX issue.
  • VisionmanVisionman Member, Super User Posts: 10,303 ✭✭✭
    edited 3 March 2019, 4:01PM
    cooperman100 said:
    It is a YOUVIEW BOX issue not Netflix.
    No, it isn't. Its a Netflix clock reset problem that affects users the world over.

    This forums had hits (posts) about this problem from users from the USA, Australia, Canada and the Netherlands and none of them have ever had a YouView box. 
    I'm now happy with the disagree icon, because its gone.
  • RoyRoy Member, Super User Posts: 17,805 ✭✭✭
    Just to let everyone know we got the bike fixed, in case you were worried. It turns out the part is called a 3-speed toggle chain gear indicator, and replacements are still readily available.

    Makes a change from fixing broken links on websites, anyway....
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • VisionmanVisionman Member, Super User Posts: 10,303 ✭✭✭
    I haven't got any spare parts, sorry.
    I'm now happy with the disagree icon, because its gone.
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