How can I delete a programme once I have watched it with this new BTTV?

Sue BurnistonSue Burniston Member Posts: 3
edited 2 February 2018, 4:31PM in Support
How can I delete a programme now with this updated BTTV. When I press the delete button I get the subtitle sign.

Comments

  • VisionmanVisionman Member, Super User Posts: 10,303 ✭✭✭
    edited 7 April 2017, 7:35PM
    You have to press stop, then DEL.
    I'm now happy with the disagree icon, because its gone.
  • Michael DickerMichael Dicker Member Posts: 7
    edited 8 April 2017, 9:48AM
    Proceed with caution if its a series record you could delete the series not the episode
  • VisionmanVisionman Member, Super User Posts: 10,303 ✭✭✭
    edited 6 April 2017, 10:09PM
    Delete the whole series?

    Are you sure?

    Are you sure you want to delete x [number] recordings of [insert series name]?
    I'm now happy with the disagree icon, because its gone.
  • Michael DickerMichael Dicker Member Posts: 7
    edited 8 April 2017, 9:48AM
    If its a single record. No problem , otherwise you have to drill down into the individual recordings , skip all the way back , because it shows the latest recording first , then delete
  • VisionmanVisionman Member, Super User Posts: 10,303 ✭✭✭
    edited 6 April 2017, 10:18PM
    Michael Dicker said:

    If its a single record. No problem , otherwise you have to drill down into the individual recordings , skip all the way back , because it shows the latest recording first , then delete

    Thats not the issue being discussed (sorry).
    I'm now happy with the disagree icon, because its gone.
  • Michael DickerMichael Dicker Member Posts: 7
    edited 6 April 2017, 11:04PM
    Michael Dicker said:

    If its a single record. No problem , otherwise you have to drill down into the individual recordings , skip all the way back , because it shows the latest recording first , then delete

    Yes just read the question properly , could it be the function on that button is purely subtitles ?
  • VisionmanVisionman Member, Super User Posts: 10,303 ✭✭✭
    edited 6 April 2017, 11:08PM
    Michael Dicker said:

    If its a single record. No problem , otherwise you have to drill down into the individual recordings , skip all the way back , because it shows the latest recording first , then delete

    Not that I'm aware. My remote button says DEL / sub.
    I'm now happy with the disagree icon, because its gone.
  • Michael DickerMichael Dicker Member Posts: 7
    edited 7 April 2017, 12:32PM
    Michael Dicker said:

    If its a single record. No problem , otherwise you have to drill down into the individual recordings , skip all the way back , because it shows the latest recording first , then delete

    Just consultef the oracle , she says in the context of the question it will turn on the subtitles , but if you go back to the thumbnails , make sure the one you want to delete is highlighted , press delete , in black and white a square comes up , Delete ot Back , press ok and its deleted
  • RoyRoy Member, Super User Posts: 17,794 ✭✭✭
    edited 7 April 2017, 7:30AM
    Michael Dicker said:

    If its a single record. No problem , otherwise you have to drill down into the individual recordings , skip all the way back , because it shows the latest recording first , then delete

    Where in the context of a Series, it is important to be 'in' the tile for the Series with the episode you want to delete selected, rather than 'outside', on the Series tile, where Delete is for the whole Series.

    The context of the question surely includes an implied 'and only that programme'?

    So while Visionman put his finger on why Sue was getting subtitles instead of the programme being deleted - as with CurrentGen, the programme needs not to be playing - we know she was asking about NextGen, we know the above is a pitfall of NextGen, and I don't understand why Visionman does not think it is part of the issue being discussed, and nor why you rather backed down to him?
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • Mike70Mike70 Member Posts: 43 ✭✭
    edited 7 April 2017, 7:33AM
    Michael Dicker said:

    If its a single record. No problem , otherwise you have to drill down into the individual recordings , skip all the way back , because it shows the latest recording first , then delete

    I agree Roy, Visionman seems to have taken the view that this was an invalid or stupid question when many of us know that the new system is confusing & cumbersome, especially with regard to recordings.
  • Michael DickerMichael Dicker Member Posts: 7
    edited 7 April 2017, 12:34PM
    Michael Dicker said:

    If its a single record. No problem , otherwise you have to drill down into the individual recordings , skip all the way back , because it shows the latest recording first , then delete

    The person asking a valid question wanted a simple solution , one which would have been the Delete/Sub button no longer works as a Delete on playback , then a brief How To
  • Sue BurnistonSue Burniston Member Posts: 3
    edited 7 April 2017, 12:31PM
    Visionman said:

    You have to press stop, then DEL.

    no, that doesn't work with this new update, but thanks
  • Sue BurnistonSue Burniston Member Posts: 3
    edited 7 April 2017, 12:54PM
    Thanks for all your replies. I think I'll phone BT and ask!!!!
  • RoyRoy Member, Super User Posts: 17,794 ✭✭✭
    edited 7 April 2017, 6:15PM
    Michael Dicker said:

    If its a single record. No problem , otherwise you have to drill down into the individual recordings , skip all the way back , because it shows the latest recording first , then delete

    That would be incorrect then. The Delete/Sub button never worked as a Delete button on playback.

    Indeed, if it ever had, how would anyone ever have turned on Subtitles while watching a recording?
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • RoyRoy Member, Super User Posts: 17,794 ✭✭✭
    edited 7 April 2017, 7:35PM
    Visionman said:

    You have to press stop, then DEL.

    What exactly happens when you try what ought to be that correct advice from Visionman, which works fine on my box?
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • VisionmanVisionman Member, Super User Posts: 10,303 ✭✭✭
    edited 7 April 2017, 7:22PM
    OK, I've fed this back to YouView. In a future update when trying to delete a series (and not a single recording) the message will read as follows -

    Delete the whole series?
    Are you sure?
    Are you sure you want to delete [number] recordings of [insert series name here]?
    User still presses DELETE, at which point in a new update, now a further message pops up -

    Are you really really sure you want to delete this entire series?
    User still presses DELETE.
    Are you sure no one else in your household wants to watch this? Press Y/N.

    User presses yes, then DELETE.
    OK, but don't say we didn't warn you. Series deleted.

    A few hours later partner wanders in and accesses MyTV.
    "Hey... wheres my series recording gone?"
    "Oh, that bloody box is playing up again."
    "Thats four times now."
    "Yeah."
    "Oh, come on YouView!"
    I'm now happy with the disagree icon, because its gone.
  • VisionmanVisionman Member, Super User Posts: 10,303 ✭✭✭
    edited 7 April 2017, 8:12PM
    How to delete a recording -

    Select MyTV -
    Move the cursor over the content you wish to delete (but don't access or click on it).
    Press the DEL/sub button and this message will (should) appear -
    Delete recording?
    Are you sure you want to delete this recording?

    If yes, press OK and it should then be gone.
    I'm now happy with the disagree icon, because its gone.
  • RoyRoy Member, Super User Posts: 17,794 ✭✭✭
    edited 7 April 2017, 7:48PM
    Visionman said:

    How to delete a recording -

    Select MyTV -
    Move the cursor over the content you wish to delete (but don't access or click on it).
    Press the DEL/sub button and this message will (should) appear -
    Delete recording?
    Are you sure you want to delete this recording?

    If yes, press OK and it should then be gone.

    A recipe that would delete the entire series if applied on a tile with more than one recording beneath it :-(

    Or, depending on your point of view, you might want to describe this as the recipe failing.

    Either way, a somewhat incomplete 'How To' :-(
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • VisionmanVisionman Member, Super User Posts: 10,303 ✭✭✭
    edited 7 April 2017, 8:12PM
    Visionman said:

    How to delete a recording -

    Select MyTV -
    Move the cursor over the content you wish to delete (but don't access or click on it).
    Press the DEL/sub button and this message will (should) appear -
    Delete recording?
    Are you sure you want to delete this recording?

    If yes, press OK and it should then be gone.

    See above.
    I'm now happy with the disagree icon, because its gone.
Sign In or Register to comment.