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  • KeithKeith Posts: 2,428Member, Champion mod
    edited 21 December 2016, 11:30PM
    Keith1 said:

    There was a further GS forum system update yesterday.

    The most obvious visible change is the configurable 'share your expertise' block on the right. By default it is broadly showing topics with the least responses which actually turns out at the moment to not be very useful since it simply highlights topics that went entirely unanswered a long time ago. They could perhaps offer more options so one can look for topics no older than a month etc so such corner cases as we see now would not show up (although the next lowest replies topics could equally not turn out to the be topics that would benefit from further engagement). There are various other options one can set to change the view although it is not so clear how much value there is in the alternative filter options. Of course when there are fresh unanswered topics then this block will pick those out cleanly which may be helpful to some. Given it is only a first stab at this feature perhaps it will evolve and improve over time or its value just become obvious as it settles in.

    EDIT - in fact arguably it is not working correctly/usefully - we do have a topic with zero replies started today by zulu17 and another from a week ago by stormy arguably that should be what the filter returns as a good hit as a recent post without a response and hence worthy of  more attention than 7 month old topics.

    In terms of driving more engagement some might prefer to simply see the 'most helpful members' list extended to show say 10 people instead of 5 (be that in a compact 2 column format or just a double length version of what we see now) :)

    They have also changed to showing 20 topics per page rather than 15 which can be helpful at times :)

    Alas still no visible changelog though ;-)

    Thanks Roy - yes that was my conclusion too and thanks for adding some detail into the GS thread on this new feature :)
  • KeithKeith Posts: 2,428Member, Champion mod
    edited 21 December 2016, 11:30PM
    Keith1 said:

    There was a further GS forum system update yesterday.

    The most obvious visible change is the configurable 'share your expertise' block on the right. By default it is broadly showing topics with the least responses which actually turns out at the moment to not be very useful since it simply highlights topics that went entirely unanswered a long time ago. They could perhaps offer more options so one can look for topics no older than a month etc so such corner cases as we see now would not show up (although the next lowest replies topics could equally not turn out to the be topics that would benefit from further engagement). There are various other options one can set to change the view although it is not so clear how much value there is in the alternative filter options. Of course when there are fresh unanswered topics then this block will pick those out cleanly which may be helpful to some. Given it is only a first stab at this feature perhaps it will evolve and improve over time or its value just become obvious as it settles in.

    EDIT - in fact arguably it is not working correctly/usefully - we do have a topic with zero replies started today by zulu17 and another from a week ago by stormy arguably that should be what the filter returns as a good hit as a recent post without a response and hence worthy of  more attention than 7 month old topics.

    In terms of driving more engagement some might prefer to simply see the 'most helpful members' list extended to show say 10 people instead of 5 (be that in a compact 2 column format or just a double length version of what we see now) :)

    They have also changed to showing 20 topics per page rather than 15 which can be helpful at times :)

    Alas still no visible changelog though ;-)

    GS have now tweaked the SYE to include a time range so the topics appearing by default on the front page in the SYE block are now potentially more relevant.

    It's probably not a feature I will use (so perhaps in a further update they will add an option to allow it to be hidden if desired) but may at least now be of some use for some.
  • RoyRoy Posts: 15,055Member ✭✭✭
    edited 7 December 2016, 8:39AM
    Keith1 said:

    There was a further GS forum system update yesterday.

    The most obvious visible change is the configurable 'share your expertise' block on the right. By default it is broadly showing topics with the least responses which actually turns out at the moment to not be very useful since it simply highlights topics that went entirely unanswered a long time ago. They could perhaps offer more options so one can look for topics no older than a month etc so such corner cases as we see now would not show up (although the next lowest replies topics could equally not turn out to the be topics that would benefit from further engagement). There are various other options one can set to change the view although it is not so clear how much value there is in the alternative filter options. Of course when there are fresh unanswered topics then this block will pick those out cleanly which may be helpful to some. Given it is only a first stab at this feature perhaps it will evolve and improve over time or its value just become obvious as it settles in.

    EDIT - in fact arguably it is not working correctly/usefully - we do have a topic with zero replies started today by zulu17 and another from a week ago by stormy arguably that should be what the filter returns as a good hit as a recent post without a response and hence worthy of  more attention than 7 month old topics.

    In terms of driving more engagement some might prefer to simply see the 'most helpful members' list extended to show say 10 people instead of 5 (be that in a compact 2 column format or just a double length version of what we see now) :)

    They have also changed to showing 20 topics per page rather than 15 which can be helpful at times :)

    Alas still no visible changelog though ;-)

    Responsive, aren't they?

    You can't imagine GS letting a backlog of bugs and feature requests pile up for two years :-)

    (Well, actually you can, but they throw us a bone or two a lot more often, and more proactively, than YouView have managed up till now. Let's hope a change of heart is coming here from YouView).
    Does HDMI stand for Hardly Dare Mention It?
  • KeithKeith Posts: 2,428Member, Champion mod
    edited 21 December 2016, 11:30PM
    Keith1 said:

    There was a further GS forum system update yesterday.

    The most obvious visible change is the configurable 'share your expertise' block on the right. By default it is broadly showing topics with the least responses which actually turns out at the moment to not be very useful since it simply highlights topics that went entirely unanswered a long time ago. They could perhaps offer more options so one can look for topics no older than a month etc so such corner cases as we see now would not show up (although the next lowest replies topics could equally not turn out to the be topics that would benefit from further engagement). There are various other options one can set to change the view although it is not so clear how much value there is in the alternative filter options. Of course when there are fresh unanswered topics then this block will pick those out cleanly which may be helpful to some. Given it is only a first stab at this feature perhaps it will evolve and improve over time or its value just become obvious as it settles in.

    EDIT - in fact arguably it is not working correctly/usefully - we do have a topic with zero replies started today by zulu17 and another from a week ago by stormy arguably that should be what the filter returns as a good hit as a recent post without a response and hence worthy of  more attention than 7 month old topics.

    In terms of driving more engagement some might prefer to simply see the 'most helpful members' list extended to show say 10 people instead of 5 (be that in a compact 2 column format or just a double length version of what we see now) :)

    They have also changed to showing 20 topics per page rather than 15 which can be helpful at times :)

    Alas still no visible changelog though ;-)

    GS have indeed been very responsive to the feedback from members of this and other forums they host since those forums switched to their new interface. That said though they had a number of long standing requests (some going back many years) based around features of the old system which was presumably built on technology that was no longer fit for purpose/well suited to the task and hence they took time to rewrite it to give a new foundation on which to develop and then move forward again. They were missing quite a bit of functionality though back when the YouView forum switched over so it was arguably not quite ready although having switched over that stimulated more feedback than they might otherwise have obtained which has hopefully helped them focus their efforts and bring us to where we are now.

    I'm sure we can see the potential for a parallel of this story closer to home ;-)

    I'm still hoping GS bring back the changelog feature at some point. Some others might hope they even implement requests that go back years such as sticky topics ;-)
  • scottscott Posts: 1,947Member ✭✭✭
    edited 29 November 2016, 11:48AM
    Keith1 said:

    There was a further GS forum system update yesterday.

    The most obvious visible change is the configurable 'share your expertise' block on the right. By default it is broadly showing topics with the least responses which actually turns out at the moment to not be very useful since it simply highlights topics that went entirely unanswered a long time ago. They could perhaps offer more options so one can look for topics no older than a month etc so such corner cases as we see now would not show up (although the next lowest replies topics could equally not turn out to the be topics that would benefit from further engagement). There are various other options one can set to change the view although it is not so clear how much value there is in the alternative filter options. Of course when there are fresh unanswered topics then this block will pick those out cleanly which may be helpful to some. Given it is only a first stab at this feature perhaps it will evolve and improve over time or its value just become obvious as it settles in.

    EDIT - in fact arguably it is not working correctly/usefully - we do have a topic with zero replies started today by zulu17 and another from a week ago by stormy arguably that should be what the filter returns as a good hit as a recent post without a response and hence worthy of  more attention than 7 month old topics.

    In terms of driving more engagement some might prefer to simply see the 'most helpful members' list extended to show say 10 people instead of 5 (be that in a compact 2 column format or just a double length version of what we see now) :)

    They have also changed to showing 20 topics per page rather than 15 which can be helpful at times :)

    Alas still no visible changelog though ;-)

    We can see the parallel's unfortunately I don't think we will get the same outcome :-(
    Will be interesting to see exactly how much information is shared next week, if after all this time there is no major changes there will be some very dis-heartened users and I fear some my be lost forever. You can only be let down so many times before you reject something totally.
  • SanjSanj Posts: 1,644Member ✭✭✭✭✭
    edited 6 March 2017, 10:48PM
    Get Satisfaction have last night released a new update to include an 'Advanced Search' feature. This is a feature that was also requested on this forum, so we hope this makes for an easier search. 
  • RoyRoy Posts: 15,055Member ✭✭✭
    edited 7 December 2016, 8:39AM
    Sanj said:

    Get Satisfaction have last night released a new update to include an 'Advanced Search' feature. This is a feature that was also requested on this forum, so we hope this makes for an easier search. 

    Unfortunately, it still needs a fair bit of work.....

    https://getsatisfaction.com/getsatisf...

    But David Rowley indicates that it is not yet complete, so GS are clearly intent on making further progress with it.

    NB: Sanj, you may recall (or can now look up!) the relevance of my use of the word 'brass', which has regretfully come to pass. And indeed the regulars seem to have been deserting in their disillusioned droves recently, leaving only a handful of hard core helpers here :-(
    Does HDMI stand for Hardly Dare Mention It?
  • Adele BennettAdele Bennett Posts: 3Member
    edited 10 March 2017, 10:23PM
    The new layout is totally counterproductive.  The series recorded programmes no longer appear together and you have to search each one at the bottom.  The time a programme runs from and ends is not shown on the guide.  The colour of the guide is difficult to read. It is not easy to delete a recorded programme.  There is not one single redeeming factor.  I am seriously considering a new freeview box that is not Humax but this is expensive for something I did not ask for.
  • RoyRoy Posts: 15,055Member ✭✭✭
    edited 10 March 2017, 10:23PM

    The new layout is totally counterproductive.  The series recorded programmes no longer appear together and you have to search each one at the bottom.  The time a programme runs from and ends is not shown on the guide.  The colour of the guide is difficult to read. It is not easy to delete a recorded programme.  There is not one single redeeming factor.  I am seriously considering a new freeview box that is not Humax but this is expensive for something I did not ask for.

    Hi Adele

    You've posted this, relating to the new UI on the YouView box, in a thread relating to the (long ago) new UI of the forum software used by YouView.

    As such, you may not draw the audience you deserve :-(

    Can I suggest you repost it in one of the many newer threads deprecating the new YouView UI?
    Does HDMI stand for Hardly Dare Mention It?
  • stokesd3stokesd3 Posts: 134Member
    edited 14 April 2017, 6:52PM
    Could we have page forward/back at the top of the threads as well? You always have to scroll to the bottom which on a phone, takes a while due to lag in populating the posts. Cheers :-)
  • RoyRoy Posts: 15,055Member ✭✭✭
    edited 14 April 2017, 6:40PM
    stokesd3 said:

    Could we have page forward/back at the top of the threads as well? You always have to scroll to the bottom which on a phone, takes a while due to lag in populating the posts. Cheers :-)

    Hi stokesd3

    As YouView do not have this level of control over the Community software, here's where you should make that sensible request:-

    https://getsatisfaction.com/getsatisf...
    Does HDMI stand for Hardly Dare Mention It?
  • stokesd3stokesd3 Posts: 134Member
    edited 14 April 2017, 6:42PM
    stokesd3 said:

    Could we have page forward/back at the top of the threads as well? You always have to scroll to the bottom which on a phone, takes a while due to lag in populating the posts. Cheers :-)

    Cool cheers Roy
  • RoyRoy Posts: 15,055Member ✭✭✭
    edited 14 April 2017, 6:52PM
    stokesd3 said:

    Could we have page forward/back at the top of the threads as well? You always have to scroll to the bottom which on a phone, takes a while due to lag in populating the posts. Cheers :-)

    Actually, I have posted a link there to your post; hope that is OK.

    I've seen this request come up before, but I wasn't offered a relevant Conversation on GetSat to link to, so I've created a new one.
    Does HDMI stand for Hardly Dare Mention It?
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