[Discussion] BT software update 27.44.0

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  • RoyRoy Posts: 15,208Member ✭✭✭
    edited 16 April 2017, 11:35PM
    Ursa said:

    To give them more time to fix the awful Recording list .....

    Hi margaret

    This used to be quite a well-ordered place; the confusing mish-mash of threads has been caused by those who either don't know how to use forum software, or don't care.

    But with one exception, which I will come to, you do what you would do on any forum; put your topic in the 'Find or start a conversation' box at the top, and search for a relevan, preferably recent, topic you can add your posting to. If there is no matching topic, then you start a new thread of your own.

    But if there is a topic you want to add to, then generally you should add your posting as a Reply; it will then be in chronological sequence within the topic, as you would expect.

    The GetSat software, though, has a third level, the Comment. This allows you to Comment on an existing Reply without having to requote it; and the Comments on a Reply are in chronological order under the Reply.

    And everything looks very nice and ordered.

    But where it is going wrong is that newcomers, not understanding the structure, tend to post Comments at random, often with no relevance to the Reply they are attached to or the Topic of the thread in the first place, instead of posting new Topics or Replies.

    Comments are intended only for commenting on the Reply they are attached to; but newcomers are posting them when they should be posting Replies instead, or even starting new Topics (Conversations).

    So as you are not Commenting on Ursa's two-month-old Reply, and as your Topic is not the now-superseded 27.44.0 BT zapper box release, you are alas adding to the confusing mishmash of threads, and making it worse :-(
    This is not the YouView that I knew  :'(
  • SsimstarSsimstar Posts: 6Member
    edited 17 April 2017, 12:18AM
    Ursa said:

    To give them more time to fix the awful Recording list .....

    Casting an austere eye over proceedings, it appears that this site and its shifting threads are designed for the priesthood.  Not unlike the EU...
  • RoyRoy Posts: 15,208Member ✭✭✭
    edited 17 April 2017, 8:39AM
    Ursa said:

    To give them more time to fix the awful Recording list .....

    Those who have been here a long time, and have the lumps to prove it, have learned to deal with the quirks of the forum software.

    But it merely needs an investment (of time); there is no requirement for an investiture :-)
    This is not the YouView that I knew  :'(
  • MrMcgMrMcg Posts: 105Member
    edited 17 April 2017, 11:26AM
    margaret1 said:

    Hi I had just got used to my new Humax box when all of a sudden everything changed overnight without warning , gone was the easy to follow list of recorded programmes to be replaced with childish tiles. How I wish I had purchased a Panasonic PVR. I find it impossible to navigate through the picture tiles . Is there any chance of getting the list back please. The update I have is 27.46.0

    ''quote=Visionman Bump. For the umpteenth time - This thread is now out of date. BT are now up to release 27.48.0''


    Have I missed something, has there been another update what is 27.48.0 my box says the software is up to date.
    All this update nonsense is a bit beyond me, I am nearly 70 and don't find it easy getting used to new equipment.  

    Roy, If I can offer a suggestion why this post might not be dying?
    The active topic (at time of posting) says:
    "Note: This update doesn't have any new features but has a few minor bug fixes included. "

    I interpreted this to mean that that topic is for discussing the "minor bug fixes" only, and only when I'd read a lot of the posts on it, realised it was a wider scope.
    The people still posting in this thread maybe because they don't really care what version it is, they just want somewhere to hang their NextGen comments on, they read the other posts and comments here, and they are still relevant to that person's issues.

    Oops, I've freshened this thread again, no coconut for me.
  • RoyRoy Posts: 15,208Member ✭✭✭
    edited 17 April 2017, 11:35AM
    margaret1 said:

    Hi I had just got used to my new Humax box when all of a sudden everything changed overnight without warning , gone was the easy to follow list of recorded programmes to be replaced with childish tiles. How I wish I had purchased a Panasonic PVR. I find it impossible to navigate through the picture tiles . Is there any chance of getting the list back please. The update I have is 27.46.0

    ''quote=Visionman Bump. For the umpteenth time - This thread is now out of date. BT are now up to release 27.48.0''


    Have I missed something, has there been another update what is 27.48.0 my box says the software is up to date.
    All this update nonsense is a bit beyond me, I am nearly 70 and don't find it easy getting used to new equipment.  

    The latter, I think. YouView mods can close threads, though, and I think it would help if they closed this one.
    This is not the YouView that I knew  :'(
  • sblouse .sblouse . Posts: 1Member
    edited 29 May 2017, 1:36PM

    New UI looks pretty (doesn't bring any noticeable benefits). Recordings list is dreadful, hard to quickly find recordings or to see how many episodes recorded. Please consider adding the option to display recordings in list format. Judging by comments left by users this would appear to be the main bugbear. 

    What a dreadful update.  Everthing is now so much more difficult.
    Now showing your recordings in picture format rather than a list is far too busy on the eyes and difficult to see the order of things.  Now series are not grouped but showing one at a time.  
    If you pause the TV you can now no longer see how far behind you are, everything has to be judged by a line with nothing to measure it against.
    Why mess with something that was absolutely fine just as it was.  Please give us an option to go back to previous settings.
  • VisionmanVisionman Posts: 9,497Member ✭✭✭
    edited 24 September 2017, 9:07PM
    Will someone on the YV team ph-lease shut this thread down?
    Lets start to have to start some order on here, as voices were meant to be heard not hidden.
    This thread is now out of date.
  • david robinsondavid robinson Posts: 1Member
    edited 23 April 2017, 10:46AM

    Oh my god what a god awful update!
    Just left Talk Talk and came to bt,internet only and this update has infected my generic humax box.
    What are they thinking? The old setup was far better. Picture in picture and recording lists etc etc.
    Left Talk Talk for this reason among many many others.
    They have removed so many features my Humax box is now a piece of S*it!
    I loved youview apart from all the catastrophic failures I've had to endure and now I want to throw it out the window!

    Absolutely terrible update,  the recordings pages is awful, anybody know how i can undo this update?
  • MrMcgMrMcg Posts: 105Member
    edited 20 April 2017, 12:59PM

    Oh my god what a god awful update!
    Just left Talk Talk and came to bt,internet only and this update has infected my generic humax box.
    What are they thinking? The old setup was far better. Picture in picture and recording lists etc etc.
    Left Talk Talk for this reason among many many others.
    They have removed so many features my Humax box is now a piece of S*it!
    I loved youview apart from all the catastrophic failures I've had to endure and now I want to throw it out the window!

    anybody know how i can undo this update?
    been there, asked that, 'fraid not. btw, have you read this ?
  • John ThwaitesJohn Thwaites Posts: 5Member
    edited 24 September 2017, 9:07PM
    This problem might be old hat to some but this so called upgrade has only just happened to my machine, could all of you who think we shouldn't​be posting please bare this in mind.
  • DanielDaniel Posts: 1,948Member ✭✭✭
    edited 20 April 2017, 9:00PM

    This problem might be old hat to some but this so called upgrade has only just happened to my machine, could all of you who think we shouldn't​be posting please bare this in mind.

    People don't think that at all and all are welcome what people here would like is for posts to be in the correct thread.

    If you press the blue y button scroll to settings click OK then scroll down to software information press ok then look for manufacturer software.

    Then please do post in the appropriate thread for your software version.

    What it is the forums have been in a bit of a mess due to new users posting in the wrong place. You can do your bit to help by making sure that you post in the correct thread.
  • edited 21 April 2017, 9:53AM

    This problem might be old hat to some but this so called upgrade has only just happened to my machine, could all of you who think we shouldn't​be posting please bare this in mind.

    and old users thinking they know best
  • DanielDaniel Posts: 1,948Member ✭✭✭
    edited 20 April 2017, 9:05PM
    Visionman said:

    Will someone on the YV team ph-lease shut this thread down?
    Lets start to have to start some order on here, as voices were meant to be heard not hidden.
    This thread is now out of date.

    It may be out of date in terms of a new version is been rolled out trouble is if it's not here at present users running the software are more likely to post in the 27.50.0 thread.

    I don't often disagree with you and you are a respected member here but it's of course my opinion. Your obviously entitled to your oppion mate but it's just what I think.
  • RoyRoy Posts: 15,208Member ✭✭✭
    edited 20 April 2017, 10:36PM
    Visionman said:

    Will someone on the YV team ph-lease shut this thread down?
    Lets start to have to start some order on here, as voices were meant to be heard not hidden.
    This thread is now out of date.

    You are so wrong here Daniel that it hurts :-(
    This is not the YouView that I knew  :'(
  • DanielDaniel Posts: 1,948Member ✭✭✭
    edited 20 April 2017, 10:52PM
    Visionman said:

    Will someone on the YV team ph-lease shut this thread down?
    Lets start to have to start some order on here, as voices were meant to be heard not hidden.
    This thread is now out of date.

    It's not a issue I can't always be right. But hopefully there is a better solution for all the off topic posts. Our new community manager has her work cut out for her I hope she's ready.
  • RoyRoy Posts: 15,208Member ✭✭✭
    edited 20 April 2017, 11:11PM
    Visionman said:

    Will someone on the YV team ph-lease shut this thread down?
    Lets start to have to start some order on here, as voices were meant to be heard not hidden.
    This thread is now out of date.

    She could usefully start by closing this thread, since there is nobody left on this release,
    This is not the YouView that I knew  :'(
  • DanielDaniel Posts: 1,948Member ✭✭✭
    edited 20 April 2017, 11:11PM
    Visionman said:

    Will someone on the YV team ph-lease shut this thread down?
    Lets start to have to start some order on here, as voices were meant to be heard not hidden.
    This thread is now out of date.

    Definitely. I just realised I made a mistake I as I have vision issues I made a error I thought I was posting on the 27.46.0 thread so please accept my apologies Roy and vision man. It certainly needs closing as it's no longer a valid thread.
  • edited 20 April 2017, 11:14PM
    Visionman said:

    Will someone on the YV team ph-lease shut this thread down?
    Lets start to have to start some order on here, as voices were meant to be heard not hidden.
    This thread is now out of date.

    Tut
  • edited 20 April 2017, 11:15PM
    Visionman said:

    Will someone on the YV team ph-lease shut this thread down?
    Lets start to have to start some order on here, as voices were meant to be heard not hidden.
    This thread is now out of date.

    Do you have version 46 and 50 Daniel? You should only post in the one you have.
  • DanielDaniel Posts: 1,948Member ✭✭✭
    edited 20 April 2017, 11:25PM
    Visionman said:

    Will someone on the YV team ph-lease shut this thread down?
    Lets start to have to start some order on here, as voices were meant to be heard not hidden.
    This thread is now out of date.

    Your missing the whole point posting negative feedback on a thread without having not tested the software is serving no purpose other than to spoil the thread no matter what spin you put on it. No one here will object to you posting positive or negative feedback if you had actually used 27.50.0 first.
  • edited 20 April 2017, 11:29PM
    Visionman said:

    Will someone on the YV team ph-lease shut this thread down?
    Lets start to have to start some order on here, as voices were meant to be heard not hidden.
    This thread is now out of date.

    Thought you would want to post in the right thread as you want everybody else to .
  • DanielDaniel Posts: 1,948Member ✭✭✭
    edited 20 April 2017, 11:37PM
    Visionman said:

    Will someone on the YV team ph-lease shut this thread down?
    Lets start to have to start some order on here, as voices were meant to be heard not hidden.
    This thread is now out of date.

    You obviously are still missing the point the whole point of asking people to post negative feedback in a thread relating to the version number they are spoiling threads by people who are leaving negative feedback for the wrong version. You obviously trying to get a rise so I'm not answering you any more. All my posts have been clear I highly suspect you of trolling.
  • edited 20 April 2017, 11:40PM
    Visionman said:

    Will someone on the YV team ph-lease shut this thread down?
    Lets start to have to start some order on here, as voices were meant to be heard not hidden.
    This thread is now out of date.

    O trolls again. I am a real person and you are posting a lot for just a user.
  • VisionmanVisionman Posts: 9,497Member ✭✭✭
    edited 20 April 2017, 11:49PM
    Visionman said:

    Will someone on the YV team ph-lease shut this thread down?
    Lets start to have to start some order on here, as voices were meant to be heard not hidden.
    This thread is now out of date.

    So are you and everyone else. Should we not do this?
  • DanielDaniel Posts: 1,948Member ✭✭✭
    edited 20 April 2017, 11:55PM
    Visionman said:

    Will someone on the YV team ph-lease shut this thread down?
    Lets start to have to start some order on here, as voices were meant to be heard not hidden.
    This thread is now out of date.

    Vision man I have stopped answering the user and sent a email off. I'm done.
  • skillerskiller Posts: 294Member ✭✭
    edited 21 April 2017, 1:18AM
    Visionman said:

    Will someone on the YV team ph-lease shut this thread down?
    Lets start to have to start some order on here, as voices were meant to be heard not hidden.
    This thread is now out of date.

    Roy said:
    She could usefully start by closing this thread, since there is nobody left on this release
    So what about the T2200 owners who are still using 27.44.0? Where should they be posting their views? Or is the Software Update page wrong? (It wouldn't be the first time.)

    image
  • RoyRoy Posts: 15,208Member ✭✭✭
    edited 21 April 2017, 6:24AM
    Visionman said:

    Will someone on the YV team ph-lease shut this thread down?
    Lets start to have to start some order on here, as voices were meant to be heard not hidden.
    This thread is now out of date.

    Looks wrong to me. Everyone with a base version of 26.40.0, and yet they can be inexplicably rolling out from one 27.4x.0 version to another.

    And no mention of 27.50.0 there either.
    This is not the YouView that I knew  :'(
  • RoyRoy Posts: 15,208Member ✭✭✭
    edited 21 April 2017, 6:32AM

    This problem might be old hat to some but this so called upgrade has only just happened to my machine, could all of you who think we shouldn't​be posting please bare this in mind.

    John

    You may have only just updated, but are you saying you have updated to 27.44.0, which is the subject of this thread?

    If not, you would do better to post in a thread relevant to the release you have just received.

    sydney

    Which is a lot less bizarre than new users thinking they know best.

    But I see that you want to support misposting in this thread, and complain about misposting in another.

    There is a name for that sort of mischievous behaviour, but it escapes me at the moment.
    This is not the YouView that I knew  :'(
  • skillerskiller Posts: 294Member ✭✭
    edited 21 April 2017, 11:48AM
    Visionman said:

    Will someone on the YV team ph-lease shut this thread down?
    Lets start to have to start some order on here, as voices were meant to be heard not hidden.
    This thread is now out of date.

    I'm not saying it's correct, but I've no particular reason to think that it's wrong (other than the fact that it has been wrong in the past).

    And there is no mention of 27.50.0 on that screenshot because that is a screenshot which does not contain data for Humax Retail boxes. Isn't that the only group of boxes so far to have been targeted by the 27.50.0 rollout? (It is correctly mentioned under that category, if you scroll up the page a bit.)
  • SarahSarah Posts: 1,253Administrator admin
    edited 25 April 2017, 9:51PM
    Visionman said:

    Will someone on the YV team ph-lease shut this thread down?
    Lets start to have to start some order on here, as voices were meant to be heard not hidden.
    This thread is now out of date.

    Hey guys,

    With the increase in software roll-outs, we're looking to close off threads when we can confirm that the majority of customers have moved off the update in the topic of the thread. Having said that, we just checked this particular update and  are able to close off this thread and update the table. 

    We'll try and keep thing process consistent for the foreseeable future :) 
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