Forum feedback on MyTV in Next Gen software

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Comments

  • Liz210Liz210 Member Posts: 10
    edited 18 May 2017, 3:11PM

    That, is very favourable, thank you for the update. You see, all people want, is comms! Cheers

    No!  I can't recall any programmes that have 12 small pictures to look at. I am grown up, I can look at a list in an instant and pick out what I want - I don't think I am alone in wanting the list back!!

  • RoyRoy Member, Super User Posts: 16,957 ✭✭✭
    edited 9 May 2017, 2:23PM

    That, is very favourable, thank you for the update. You see, all people want, is comms! Cheers

    You indeed aren't, but I am always amused when someone says "I have a TV, but I don't want pictures" :-)
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • redchizredchiz Member, Super User Posts: 5,249 ✭✭✭
    edited 9 May 2017, 2:23PM

    That, is very favourable, thank you for the update. You see, all people want, is comms! Cheers

    Or that you think anyone is implying that we are children, when you are in fact inferring it, as if pictures and children were somehow directly related. Have you not noticed that the tiles have writing on them too?
  • scottscott Member, Super User Posts: 2,129 ✭✭✭
    edited 2 June 2017, 11:53AM

    That, is very favourable, thank you for the update. You see, all people want, is comms! Cheers

    Lol yes Roy.
    I am a grown up so do away with the tiles and bring back a list so I can get back to watching....ah yes pictures
    Nice one Roy
  • Liz210Liz210 Member Posts: 10
    edited 2 June 2017, 11:11AM

    That, is very favourable, thank you for the update. You see, all people want, is comms! Cheers

    Very amusing comments but I am sure you know what I meant. I don't need a picture to identify my programme but this doesn't really have anything to do with watching TV does it
  • churchwardenchurchwarden Member Posts: 795
    edited 6 August 2017, 1:25AM

    Phil, Why should we have to wait for something we already had a month ago, the fact that features missing that were there before this update, shows that is was not ready for release. If you really are listening to us, give us back the original software and when you have fully fixed and sorted out this new one then roll it out.

    As for the key themes you mentioned, we don't want tiles of any description, we want nice easy to read lists, surely it can't be that hard to give the option to have lists or tiles.

    "Your opinion, and that of anyone who Likes your postings, is woefully uninformed then.
    Have you ever coded for a living? If not, you should not malign those who do; and if you have, then you should know very well what can happen between intention and execution."

    I am informed Roy, as I not only coded for a living, but designed systems and project-managed their implementation. Our customers included major banks, airlines, and government departments. To be honest - we would never have got away with implementing this sort of change on them. There would have been court cases - and justifiably so.
  • redchizredchiz Member, Super User Posts: 5,249 ✭✭✭
    edited 9 May 2017, 7:25PM

    Phil, Why should we have to wait for something we already had a month ago, the fact that features missing that were there before this update, shows that is was not ready for release. If you really are listening to us, give us back the original software and when you have fully fixed and sorted out this new one then roll it out.

    As for the key themes you mentioned, we don't want tiles of any description, we want nice easy to read lists, surely it can't be that hard to give the option to have lists or tiles.

    Nothing is more depressing (or embarrassing) then when the old men get out and feel obliged to parade their technical histories on here: how long have you been writing code; I was a programmer before computers were even invented etc. etc. Pathetic.

    Grow up. Anybody who watches telly is as much of an "expert" in this particular field.
  • churchwardenchurchwarden Member Posts: 795
    edited 6 August 2017, 1:26AM

    Phil, Why should we have to wait for something we already had a month ago, the fact that features missing that were there before this update, shows that is was not ready for release. If you really are listening to us, give us back the original software and when you have fully fixed and sorted out this new one then roll it out.

    As for the key themes you mentioned, we don't want tiles of any description, we want nice easy to read lists, surely it can't be that hard to give the option to have lists or tiles.

    You are so predictable Redchiz. I fully expected that attack. 100% consistent - not just with me, but everyone who voices criticism of YouView. How to turn a previously acceptable forum quite nasty.  Let me think... - who said to someone else who criticised YouView recently ...?

    "Whoa, if we could leave the "hapless idiot" comment and similar out of it that would be cool. This is an interesting exercise in people expressing their annoyance at change. And failing badly in respecting others."

    Perhaps you should practice what you preach, Redchiz.
  • redchizredchiz Member, Super User Posts: 5,249 ✭✭✭
    edited 9 May 2017, 7:38PM

    Phil, Why should we have to wait for something we already had a month ago, the fact that features missing that were there before this update, shows that is was not ready for release. If you really are listening to us, give us back the original software and when you have fully fixed and sorted out this new one then roll it out.

    As for the key themes you mentioned, we don't want tiles of any description, we want nice easy to read lists, surely it can't be that hard to give the option to have lists or tiles.

    I will consider your remarks for several weeks before resurrecting an old argument again...
    
  • RoyRoy Member, Super User Posts: 16,957 ✭✭✭
    edited 11 May 2017, 7:27AM

    Phil, Why should we have to wait for something we already had a month ago, the fact that features missing that were there before this update, shows that is was not ready for release. If you really are listening to us, give us back the original software and when you have fully fixed and sorted out this new one then roll it out.

    As for the key themes you mentioned, we don't want tiles of any description, we want nice easy to read lists, surely it can't be that hard to give the option to have lists or tiles.

    Churchwarden, I have the mild complaint that you quoting my words to someone else makes it look like I was aiming them at you.

    This is not the case :-(

    And redchiz, anybody who was 'coding before computers were invented' knows how to save a byte or two, a skill that is understandably undervalued in today's world of profligate gigabytes. So best keep quiet, us oldies :-)
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • churchwardenchurchwarden Member Posts: 795
    edited 6 August 2017, 1:27AM

    Phil, Why should we have to wait for something we already had a month ago, the fact that features missing that were there before this update, shows that is was not ready for release. If you really are listening to us, give us back the original software and when you have fully fixed and sorted out this new one then roll it out.

    As for the key themes you mentioned, we don't want tiles of any description, we want nice easy to read lists, surely it can't be that hard to give the option to have lists or tiles.

    I was not quoting your words to someone else Roy. I (admittedly belatedly) responded to your response in the sub-thread below where it appeared, and specifically addressed you by name, which I would have thought made that clear. I was purely suggesting that another 'informed' person, like yourself, could have a different view.

    I did that because, in all honesty I'm fed up with the way in which certain members on this forum are jumping on anyone criticising YouView - in what appears to be censorship. In some cases it approaches trolling. In others it is done by making fun of the poster, or just a patronising put down. However, what has become clear is that there appear to be self-appointed forum police who will let no critical post go unpunished. It has become predictable unfortunately.

    I have no solution other than to say that I won't voluntarily put myself in the firing line again.... or try to support others who a being attacked (as even 'liking' a critical post appears to be fair game now - "Your opinion, and that of anyone who Likes your postings... )
  • churchwardenchurchwarden Member Posts: 795
    edited 10 May 2017, 9:28AM

    Phil, Why should we have to wait for something we already had a month ago, the fact that features missing that were there before this update, shows that is was not ready for release. If you really are listening to us, give us back the original software and when you have fully fixed and sorted out this new one then roll it out.

    As for the key themes you mentioned, we don't want tiles of any description, we want nice easy to read lists, surely it can't be that hard to give the option to have lists or tiles.

    I was not quoting your words to someone else Roy. I (admittedly belatedly) responded to your response in the sub-thread below where it appeared, and specifically addressed you by name, which I would have thought made that clear. I was purely suggesting that another 'informed' person, like yourself, could have a different view.

    I did that because, in all honesty I'm fed up with the way in which certain members on this forum are jumping on anyone criticising YouView - in what appears to be censorship. In some cases it approaches trolling. In others it is done by making fun of the poster, or just a patronising put down. However, what has become clear is that there appear to be self-appointed forum police who will let no critical post go unpunished. It has become predictable unfortunately.

    I have no solution other than to say that I won't voluntarily put myself in the firing line again.... or try to support others who are being attacked (as even 'liking' a critical post appears to be fair game now - "Your opinion, and that of anyone who Likes your postings... )
  • VisionmanVisionman Member, Super User Posts: 10,163 ✭✭✭
    edited 9 May 2017, 10:43PM

    Phil, Why should we have to wait for something we already had a month ago, the fact that features missing that were there before this update, shows that is was not ready for release. If you really are listening to us, give us back the original software and when you have fully fixed and sorted out this new one then roll it out.

    As for the key themes you mentioned, we don't want tiles of any description, we want nice easy to read lists, surely it can't be that hard to give the option to have lists or tiles.

    With respect, can we all leave this conversation now? As its not conducive to a pleasant environment? Which this forum is?
    I'm now happy with the disagree icon, because its gone.
  • Michael HunterMichael Hunter Member Posts: 1
    edited 19 May 2017, 7:57PM
    Bob1 said:

    It was good to see that the first programme in a series is now selected. We often have many episodes saved and of course we want the first one - we also want to delete it after watching it, so that's good too. 

    Now bring back list view and see the complaints drop off to near zero. 

    Having accidentally erased half of a series, I agree that when a programme ends it should go back to the screen showing the episodes of one programme rather than the main recordings screen. I thought I was deleting the episode I had just watched not the whole series. Surely this could be fairly easily resolved and the majority of users would benefit.
  • VisionmanVisionman Member, Super User Posts: 10,163 ✭✭✭
    edited 9 May 2017, 11:25PM
    Bob1 said:

    It was good to see that the first programme in a series is now selected. We often have many episodes saved and of course we want the first one - we also want to delete it after watching it, so that's good too. 

    Now bring back list view and see the complaints drop off to near zero. 

    Its muscle memory thats at play here.
    After watching the first episode of a series, one is no longer dropped onto Live TV but the series tile.
    To delete such, one is required to perform a double delete confirmation and the delete banner even says -
    'Delete the whole series?' 
    'Are you sure you want to delete (say) 13 episodes of series (insert name here)?
    Users just aren't reading it.

    Upon watching an episode and then being dropped back onto the series tile, one then (currently) just needs to press 'enter' to be dropped back onto the episode and then press 'Delete'.
    Its difficult to adjust to a new system I know, but its muscle memory thats coming into play here.
    I'm now happy with the disagree icon, because its gone.
  • Chris A.Chris A. Member Posts: 75
    edited 19 May 2017, 7:57PM
    Bob1 said:

    It was good to see that the first programme in a series is now selected. We often have many episodes saved and of course we want the first one - we also want to delete it after watching it, so that's good too. 

    Now bring back list view and see the complaints drop off to near zero. 

    Visionman , stop fighting against the tide.  Most users want to be dropped back to the episode they have just watched. I myself watched one episode of Coronation Street, was taken back to the tiled wasteland, and managed to delete the other two episodes that I had recorded, without any kind of 'warning' from the box.
  • VisionmanVisionman Member, Super User Posts: 10,163 ✭✭✭
    edited 9 May 2017, 11:43PM
    Bob1 said:

    It was good to see that the first programme in a series is now selected. We often have many episodes saved and of course we want the first one - we also want to delete it after watching it, so that's good too. 

    Now bring back list view and see the complaints drop off to near zero. 

    Sorry, but no you didn't, if on 27.50.
    "Visionman , stop fighting against the tide."

    I am not. And they are aware. And this user journey is going to be further improved...
    I'm now happy with the disagree icon, because its gone.
  • RoyRoy Member, Super User Posts: 16,957 ✭✭✭
    edited 10 May 2017, 8:13AM
    Bob1 said:

    It was good to see that the first programme in a series is now selected. We often have many episodes saved and of course we want the first one - we also want to delete it after watching it, so that's good too. 

    Now bring back list view and see the complaints drop off to near zero. 

    ....or the box journey is going to involve defenestration....
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • Steve KSteve K Member Posts: 295
    edited 20 July 2017, 2:15PM
    Well as this is the thread Youview have pointed me too I'll give my feedback on 'next gen' as rolled out as 27.47.0 and 27.50.0 here

    Summary:  a big mistake in so many ways

    Detail:

    Good points:
    •  The opening screen is good
    • The tiles when you then scroll over to My BT are good 
    Bad Points:
    • The Tiles are a silly way of presenting what is essentially a list of recordings as was available with the previous builds.  There should be an option to present recordings as a list.  That's what Sky does (yes even Sky Q, I've tried ).  Tiles look good for static and visually distinguishable information but that's not what we have here.  The tiles for one BBC programme looks very similar to that of another but different programme.
    • That you can no longer see the number of recordings in a series recording (other than the currently highlighted tile) makes it very difficult to determine what t sacrifice when the disk is getting full
    • The removal of functionality where you used to be able to see exactly where you were in a programme buffer (on paused TV) is very irritating.  Yes there's a little purple bar but it tell you virtually nothing.  We used to be able to see real numbers
    • None of the existing core flaws have been fixed.  For example the compulsory power down (killing the programme in view buffer) is still there for no good reason, the BBC Text function still doesn't work, the catch up TV programme functionality is so lame compared to a Sky box it just isn't usable.
    Unacceptable Points:
    • The inexplicable removal of the ability to input a 'start from time' in a long recording has seriously degraded the usability of the box.
    •  The complete arrogance of using a already contracted customer base as a press ganged Beta test force for a build aimed at future gimmick levered sales may be technically legal but it's an appalling way to treat customers damaging their product to save the company doing proper research.  It gives me no confidence in the brands involved and my You View  Humax box has now been relegated to occasional last resort use.  
    All in all if the intent was to drive me away from BT and into the arms of Sky for TV and Broadband then well done YouView/Humax you've very nearly succeeded.  Unless they fix this folly soon I will certainly NEVER ever spend money on any Humax product and will advise others to avoid their products like the plague.  YouView/Humax clearly do not understand how users use PVRs and have no respect at all for existing customers who it seems can be used as pawns in their product development game.
  • churchwardenchurchwarden Member Posts: 795
    edited 15 May 2017, 12:17AM
    Steve K said:

    Well as this is the thread Youview have pointed me too I'll give my feedback on 'next gen' as rolled out as 27.47.0 and 27.50.0 here

    Summary:  a big mistake in so many ways

    Detail:

    Good points:

    •  The opening screen is good
    • The tiles when you then scroll over to My BT are good 
    Bad Points:
    • The Tiles are a silly way of presenting what is essentially a list of recordings as was available with the previous builds.  There should be an option to present recordings as a list.  That's what Sky does (yes even Sky Q, I've tried ).  Tiles look good for static and visually distinguishable information but that's not what we have here.  The tiles for one BBC programme looks very similar to that of another but different programme.
    • That you can no longer see the number of recordings in a series recording (other than the currently highlighted tile) makes it very difficult to determine what t sacrifice when the disk is getting full
    • The removal of functionality where you used to be able to see exactly where you were in a programme buffer (on paused TV) is very irritating.  Yes there's a little purple bar but it tell you virtually nothing.  We used to be able to see real numbers
    • None of the existing core flaws have been fixed.  For example the compulsory power down (killing the programme in view buffer) is still there for no good reason, the BBC Text function still doesn't work, the catch up TV programme functionality is so lame compared to a Sky box it just isn't usable.
    Unacceptable Points:
    • The inexplicable removal of the ability to input a 'start from time' in a long recording has seriously degraded the usability of the box.
    •  The complete arrogance of using a already contracted customer base as a press ganged Beta test force for a build aimed at future gimmick levered sales may be technically legal but it's an appalling way to treat customers damaging their product to save the company doing proper research.  It gives me no confidence in the brands involved and my You View  Humax box has now been relegated to occasional last resort use.  
    All in all if the intent was to drive me away from BT and into the arms of Sky for TV and Broadband then well done YouView/Humax you've very nearly succeeded.  Unless they fix this folly soon I will certainly NEVER ever spend money on any Humax product and will advise others to avoid their products like the plague.  YouView/Humax clearly do not understand how users use PVRs and have no respect at all for existing customers who it seems can be used as pawns in their product development game.
    Hi SteveK. I take issue with none of your points, but it is worth pointing out that Humax have absolutely zero responsibility for the YouView user interface, so it is somewhat unfair to target them with your justified anger. The design and rollout of the YouView user interface is 100% the work & responsibility of YouView.
  • Steve KSteve K Member Posts: 295
    edited 15 May 2017, 1:37AM
    Steve K said:

    Well as this is the thread Youview have pointed me too I'll give my feedback on 'next gen' as rolled out as 27.47.0 and 27.50.0 here

    Summary:  a big mistake in so many ways

    Detail:

    Good points:

    •  The opening screen is good
    • The tiles when you then scroll over to My BT are good 
    Bad Points:
    • The Tiles are a silly way of presenting what is essentially a list of recordings as was available with the previous builds.  There should be an option to present recordings as a list.  That's what Sky does (yes even Sky Q, I've tried ).  Tiles look good for static and visually distinguishable information but that's not what we have here.  The tiles for one BBC programme looks very similar to that of another but different programme.
    • That you can no longer see the number of recordings in a series recording (other than the currently highlighted tile) makes it very difficult to determine what t sacrifice when the disk is getting full
    • The removal of functionality where you used to be able to see exactly where you were in a programme buffer (on paused TV) is very irritating.  Yes there's a little purple bar but it tell you virtually nothing.  We used to be able to see real numbers
    • None of the existing core flaws have been fixed.  For example the compulsory power down (killing the programme in view buffer) is still there for no good reason, the BBC Text function still doesn't work, the catch up TV programme functionality is so lame compared to a Sky box it just isn't usable.
    Unacceptable Points:
    • The inexplicable removal of the ability to input a 'start from time' in a long recording has seriously degraded the usability of the box.
    •  The complete arrogance of using a already contracted customer base as a press ganged Beta test force for a build aimed at future gimmick levered sales may be technically legal but it's an appalling way to treat customers damaging their product to save the company doing proper research.  It gives me no confidence in the brands involved and my You View  Humax box has now been relegated to occasional last resort use.  
    All in all if the intent was to drive me away from BT and into the arms of Sky for TV and Broadband then well done YouView/Humax you've very nearly succeeded.  Unless they fix this folly soon I will certainly NEVER ever spend money on any Humax product and will advise others to avoid their products like the plague.  YouView/Humax clearly do not understand how users use PVRs and have no respect at all for existing customers who it seems can be used as pawns in their product development game.
    Thanks for that - will amend my post

    Well I would but this forum won't let me.  That'll be another rant for another day
  • churchwardenchurchwarden Member Posts: 795
    edited 15 May 2017, 9:09AM
    Steve K said:

    Well as this is the thread Youview have pointed me too I'll give my feedback on 'next gen' as rolled out as 27.47.0 and 27.50.0 here

    Summary:  a big mistake in so many ways

    Detail:

    Good points:

    •  The opening screen is good
    • The tiles when you then scroll over to My BT are good 
    Bad Points:
    • The Tiles are a silly way of presenting what is essentially a list of recordings as was available with the previous builds.  There should be an option to present recordings as a list.  That's what Sky does (yes even Sky Q, I've tried ).  Tiles look good for static and visually distinguishable information but that's not what we have here.  The tiles for one BBC programme looks very similar to that of another but different programme.
    • That you can no longer see the number of recordings in a series recording (other than the currently highlighted tile) makes it very difficult to determine what t sacrifice when the disk is getting full
    • The removal of functionality where you used to be able to see exactly where you were in a programme buffer (on paused TV) is very irritating.  Yes there's a little purple bar but it tell you virtually nothing.  We used to be able to see real numbers
    • None of the existing core flaws have been fixed.  For example the compulsory power down (killing the programme in view buffer) is still there for no good reason, the BBC Text function still doesn't work, the catch up TV programme functionality is so lame compared to a Sky box it just isn't usable.
    Unacceptable Points:
    • The inexplicable removal of the ability to input a 'start from time' in a long recording has seriously degraded the usability of the box.
    •  The complete arrogance of using a already contracted customer base as a press ganged Beta test force for a build aimed at future gimmick levered sales may be technically legal but it's an appalling way to treat customers damaging their product to save the company doing proper research.  It gives me no confidence in the brands involved and my You View  Humax box has now been relegated to occasional last resort use.  
    All in all if the intent was to drive me away from BT and into the arms of Sky for TV and Broadband then well done YouView/Humax you've very nearly succeeded.  Unless they fix this folly soon I will certainly NEVER ever spend money on any Humax product and will advise others to avoid their products like the plague.  YouView/Humax clearly do not understand how users use PVRs and have no respect at all for existing customers who it seems can be used as pawns in their product development game.
    Chuckles - man after my own heart.... ;-)
  • RoyRoy Member, Super User Posts: 16,957 ✭✭✭
    edited 15 May 2017, 10:39AM
    Steve K said:

    Well as this is the thread Youview have pointed me too I'll give my feedback on 'next gen' as rolled out as 27.47.0 and 27.50.0 here

    Summary:  a big mistake in so many ways

    Detail:

    Good points:

    •  The opening screen is good
    • The tiles when you then scroll over to My BT are good 
    Bad Points:
    • The Tiles are a silly way of presenting what is essentially a list of recordings as was available with the previous builds.  There should be an option to present recordings as a list.  That's what Sky does (yes even Sky Q, I've tried ).  Tiles look good for static and visually distinguishable information but that's not what we have here.  The tiles for one BBC programme looks very similar to that of another but different programme.
    • That you can no longer see the number of recordings in a series recording (other than the currently highlighted tile) makes it very difficult to determine what t sacrifice when the disk is getting full
    • The removal of functionality where you used to be able to see exactly where you were in a programme buffer (on paused TV) is very irritating.  Yes there's a little purple bar but it tell you virtually nothing.  We used to be able to see real numbers
    • None of the existing core flaws have been fixed.  For example the compulsory power down (killing the programme in view buffer) is still there for no good reason, the BBC Text function still doesn't work, the catch up TV programme functionality is so lame compared to a Sky box it just isn't usable.
    Unacceptable Points:
    • The inexplicable removal of the ability to input a 'start from time' in a long recording has seriously degraded the usability of the box.
    •  The complete arrogance of using a already contracted customer base as a press ganged Beta test force for a build aimed at future gimmick levered sales may be technically legal but it's an appalling way to treat customers damaging their product to save the company doing proper research.  It gives me no confidence in the brands involved and my You View  Humax box has now been relegated to occasional last resort use.  
    All in all if the intent was to drive me away from BT and into the arms of Sky for TV and Broadband then well done YouView/Humax you've very nearly succeeded.  Unless they fix this folly soon I will certainly NEVER ever spend money on any Humax product and will advise others to avoid their products like the plague.  YouView/Humax clearly do not understand how users use PVRs and have no respect at all for existing customers who it seems can be used as pawns in their product development game.
    At least the forum is still here. :-)

    NotSat apparently threw away somebody's forum over the weekend; we are just waiting to see how that turned out.

    Forums, now.
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • warren prestonwarren preston Member Posts: 4
    edited 19 May 2017, 7:59PM
    Steve K said:

    Well as this is the thread Youview have pointed me too I'll give my feedback on 'next gen' as rolled out as 27.47.0 and 27.50.0 here

    Summary:  a big mistake in so many ways

    Detail:

    Good points:

    •  The opening screen is good
    • The tiles when you then scroll over to My BT are good 
    Bad Points:
    • The Tiles are a silly way of presenting what is essentially a list of recordings as was available with the previous builds.  There should be an option to present recordings as a list.  That's what Sky does (yes even Sky Q, I've tried ).  Tiles look good for static and visually distinguishable information but that's not what we have here.  The tiles for one BBC programme looks very similar to that of another but different programme.
    • That you can no longer see the number of recordings in a series recording (other than the currently highlighted tile) makes it very difficult to determine what t sacrifice when the disk is getting full
    • The removal of functionality where you used to be able to see exactly where you were in a programme buffer (on paused TV) is very irritating.  Yes there's a little purple bar but it tell you virtually nothing.  We used to be able to see real numbers
    • None of the existing core flaws have been fixed.  For example the compulsory power down (killing the programme in view buffer) is still there for no good reason, the BBC Text function still doesn't work, the catch up TV programme functionality is so lame compared to a Sky box it just isn't usable.
    Unacceptable Points:
    • The inexplicable removal of the ability to input a 'start from time' in a long recording has seriously degraded the usability of the box.
    •  The complete arrogance of using a already contracted customer base as a press ganged Beta test force for a build aimed at future gimmick levered sales may be technically legal but it's an appalling way to treat customers damaging their product to save the company doing proper research.  It gives me no confidence in the brands involved and my You View  Humax box has now been relegated to occasional last resort use.  
    All in all if the intent was to drive me away from BT and into the arms of Sky for TV and Broadband then well done YouView/Humax you've very nearly succeeded.  Unless they fix this folly soon I will certainly NEVER ever spend money on any Humax product and will advise others to avoid their products like the plague.  YouView/Humax clearly do not understand how users use PVRs and have no respect at all for existing customers who it seems can be used as pawns in their product development game.
    List view has to be brought back what more do we have to do to have even the option to bring it back are they deaf!!!!
  • Chris A.Chris A. Member Posts: 75
    edited 19 May 2017, 7:59PM
    Steve K said:

    Well as this is the thread Youview have pointed me too I'll give my feedback on 'next gen' as rolled out as 27.47.0 and 27.50.0 here

    Summary:  a big mistake in so many ways

    Detail:

    Good points:

    •  The opening screen is good
    • The tiles when you then scroll over to My BT are good 
    Bad Points:
    • The Tiles are a silly way of presenting what is essentially a list of recordings as was available with the previous builds.  There should be an option to present recordings as a list.  That's what Sky does (yes even Sky Q, I've tried ).  Tiles look good for static and visually distinguishable information but that's not what we have here.  The tiles for one BBC programme looks very similar to that of another but different programme.
    • That you can no longer see the number of recordings in a series recording (other than the currently highlighted tile) makes it very difficult to determine what t sacrifice when the disk is getting full
    • The removal of functionality where you used to be able to see exactly where you were in a programme buffer (on paused TV) is very irritating.  Yes there's a little purple bar but it tell you virtually nothing.  We used to be able to see real numbers
    • None of the existing core flaws have been fixed.  For example the compulsory power down (killing the programme in view buffer) is still there for no good reason, the BBC Text function still doesn't work, the catch up TV programme functionality is so lame compared to a Sky box it just isn't usable.
    Unacceptable Points:
    • The inexplicable removal of the ability to input a 'start from time' in a long recording has seriously degraded the usability of the box.
    •  The complete arrogance of using a already contracted customer base as a press ganged Beta test force for a build aimed at future gimmick levered sales may be technically legal but it's an appalling way to treat customers damaging their product to save the company doing proper research.  It gives me no confidence in the brands involved and my You View  Humax box has now been relegated to occasional last resort use.  
    All in all if the intent was to drive me away from BT and into the arms of Sky for TV and Broadband then well done YouView/Humax you've very nearly succeeded.  Unless they fix this folly soon I will certainly NEVER ever spend money on any Humax product and will advise others to avoid their products like the plague.  YouView/Humax clearly do not understand how users use PVRs and have no respect at all for existing customers who it seems can be used as pawns in their product development game.
    They won't scrap the comedy tiles, but they MUST give us lists as an option. Tonight I looked at my tiles and just couldn't make head nor tail of them. Such a mess.
  • VisionmanVisionman Member, Super User Posts: 10,163 ✭✭✭
    edited 18 May 2017, 12:01AM
    Steve K said:

    Well as this is the thread Youview have pointed me too I'll give my feedback on 'next gen' as rolled out as 27.47.0 and 27.50.0 here

    Summary:  a big mistake in so many ways

    Detail:

    Good points:

    •  The opening screen is good
    • The tiles when you then scroll over to My BT are good 
    Bad Points:
    • The Tiles are a silly way of presenting what is essentially a list of recordings as was available with the previous builds.  There should be an option to present recordings as a list.  That's what Sky does (yes even Sky Q, I've tried ).  Tiles look good for static and visually distinguishable information but that's not what we have here.  The tiles for one BBC programme looks very similar to that of another but different programme.
    • That you can no longer see the number of recordings in a series recording (other than the currently highlighted tile) makes it very difficult to determine what t sacrifice when the disk is getting full
    • The removal of functionality where you used to be able to see exactly where you were in a programme buffer (on paused TV) is very irritating.  Yes there's a little purple bar but it tell you virtually nothing.  We used to be able to see real numbers
    • None of the existing core flaws have been fixed.  For example the compulsory power down (killing the programme in view buffer) is still there for no good reason, the BBC Text function still doesn't work, the catch up TV programme functionality is so lame compared to a Sky box it just isn't usable.
    Unacceptable Points:
    • The inexplicable removal of the ability to input a 'start from time' in a long recording has seriously degraded the usability of the box.
    •  The complete arrogance of using a already contracted customer base as a press ganged Beta test force for a build aimed at future gimmick levered sales may be technically legal but it's an appalling way to treat customers damaging their product to save the company doing proper research.  It gives me no confidence in the brands involved and my You View  Humax box has now been relegated to occasional last resort use.  
    All in all if the intent was to drive me away from BT and into the arms of Sky for TV and Broadband then well done YouView/Humax you've very nearly succeeded.  Unless they fix this folly soon I will certainly NEVER ever spend money on any Humax product and will advise others to avoid their products like the plague.  YouView/Humax clearly do not understand how users use PVRs and have no respect at all for existing customers who it seems can be used as pawns in their product development game.
    They're not comedy tiles and are actually structurally ordered. I like them and so do many others. And I've only posted that for redress.
    As to a list option? Who knows, as YouView never say? And nor should they either.
    I'm now happy with the disagree icon, because its gone.
  • RoyRoy Member, Super User Posts: 16,957 ✭✭✭
    edited 19 May 2017, 4:59PM
    Steve K said:

    Well as this is the thread Youview have pointed me too I'll give my feedback on 'next gen' as rolled out as 27.47.0 and 27.50.0 here

    Summary:  a big mistake in so many ways

    Detail:

    Good points:

    •  The opening screen is good
    • The tiles when you then scroll over to My BT are good 
    Bad Points:
    • The Tiles are a silly way of presenting what is essentially a list of recordings as was available with the previous builds.  There should be an option to present recordings as a list.  That's what Sky does (yes even Sky Q, I've tried ).  Tiles look good for static and visually distinguishable information but that's not what we have here.  The tiles for one BBC programme looks very similar to that of another but different programme.
    • That you can no longer see the number of recordings in a series recording (other than the currently highlighted tile) makes it very difficult to determine what t sacrifice when the disk is getting full
    • The removal of functionality where you used to be able to see exactly where you were in a programme buffer (on paused TV) is very irritating.  Yes there's a little purple bar but it tell you virtually nothing.  We used to be able to see real numbers
    • None of the existing core flaws have been fixed.  For example the compulsory power down (killing the programme in view buffer) is still there for no good reason, the BBC Text function still doesn't work, the catch up TV programme functionality is so lame compared to a Sky box it just isn't usable.
    Unacceptable Points:
    • The inexplicable removal of the ability to input a 'start from time' in a long recording has seriously degraded the usability of the box.
    •  The complete arrogance of using a already contracted customer base as a press ganged Beta test force for a build aimed at future gimmick levered sales may be technically legal but it's an appalling way to treat customers damaging their product to save the company doing proper research.  It gives me no confidence in the brands involved and my You View  Humax box has now been relegated to occasional last resort use.  
    All in all if the intent was to drive me away from BT and into the arms of Sky for TV and Broadband then well done YouView/Humax you've very nearly succeeded.  Unless they fix this folly soon I will certainly NEVER ever spend money on any Humax product and will advise others to avoid their products like the plague.  YouView/Humax clearly do not understand how users use PVRs and have no respect at all for existing customers who it seems can be used as pawns in their product development game.
    Given that YouView have assured us that certain features of CurrentGen will be returning in NextGen, there does not seem to be any barrier to them telling us that they are going to (re)introduce a Lists view option.

    If they so decide.

    Is there?
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • warren prestonwarren preston Member Posts: 4
    edited 19 May 2017, 8:00PM
    Steve K said:

    Well as this is the thread Youview have pointed me too I'll give my feedback on 'next gen' as rolled out as 27.47.0 and 27.50.0 here

    Summary:  a big mistake in so many ways

    Detail:

    Good points:

    •  The opening screen is good
    • The tiles when you then scroll over to My BT are good 
    Bad Points:
    • The Tiles are a silly way of presenting what is essentially a list of recordings as was available with the previous builds.  There should be an option to present recordings as a list.  That's what Sky does (yes even Sky Q, I've tried ).  Tiles look good for static and visually distinguishable information but that's not what we have here.  The tiles for one BBC programme looks very similar to that of another but different programme.
    • That you can no longer see the number of recordings in a series recording (other than the currently highlighted tile) makes it very difficult to determine what t sacrifice when the disk is getting full
    • The removal of functionality where you used to be able to see exactly where you were in a programme buffer (on paused TV) is very irritating.  Yes there's a little purple bar but it tell you virtually nothing.  We used to be able to see real numbers
    • None of the existing core flaws have been fixed.  For example the compulsory power down (killing the programme in view buffer) is still there for no good reason, the BBC Text function still doesn't work, the catch up TV programme functionality is so lame compared to a Sky box it just isn't usable.
    Unacceptable Points:
    • The inexplicable removal of the ability to input a 'start from time' in a long recording has seriously degraded the usability of the box.
    •  The complete arrogance of using a already contracted customer base as a press ganged Beta test force for a build aimed at future gimmick levered sales may be technically legal but it's an appalling way to treat customers damaging their product to save the company doing proper research.  It gives me no confidence in the brands involved and my You View  Humax box has now been relegated to occasional last resort use.  
    All in all if the intent was to drive me away from BT and into the arms of Sky for TV and Broadband then well done YouView/Humax you've very nearly succeeded.  Unless they fix this folly soon I will certainly NEVER ever spend money on any Humax product and will advise others to avoid their products like the plague.  YouView/Humax clearly do not understand how users use PVRs and have no respect at all for existing customers who it seems can be used as pawns in their product development game.
    Keep pestering guys I design apps and we rigorously test apps and read feedback and change things to make the user experience better, hopefully YouView will listen to the masses and at least give the list view option believe me a it's just a bit of code and it's not that hard to do.
  • Chris A.Chris A. Member Posts: 75
    edited 19 May 2017, 8:01PM
    Steve K said:

    Well as this is the thread Youview have pointed me too I'll give my feedback on 'next gen' as rolled out as 27.47.0 and 27.50.0 here

    Summary:  a big mistake in so many ways

    Detail:

    Good points:

    •  The opening screen is good
    • The tiles when you then scroll over to My BT are good 
    Bad Points:
    • The Tiles are a silly way of presenting what is essentially a list of recordings as was available with the previous builds.  There should be an option to present recordings as a list.  That's what Sky does (yes even Sky Q, I've tried ).  Tiles look good for static and visually distinguishable information but that's not what we have here.  The tiles for one BBC programme looks very similar to that of another but different programme.
    • That you can no longer see the number of recordings in a series recording (other than the currently highlighted tile) makes it very difficult to determine what t sacrifice when the disk is getting full
    • The removal of functionality where you used to be able to see exactly where you were in a programme buffer (on paused TV) is very irritating.  Yes there's a little purple bar but it tell you virtually nothing.  We used to be able to see real numbers
    • None of the existing core flaws have been fixed.  For example the compulsory power down (killing the programme in view buffer) is still there for no good reason, the BBC Text function still doesn't work, the catch up TV programme functionality is so lame compared to a Sky box it just isn't usable.
    Unacceptable Points:
    • The inexplicable removal of the ability to input a 'start from time' in a long recording has seriously degraded the usability of the box.
    •  The complete arrogance of using a already contracted customer base as a press ganged Beta test force for a build aimed at future gimmick levered sales may be technically legal but it's an appalling way to treat customers damaging their product to save the company doing proper research.  It gives me no confidence in the brands involved and my You View  Humax box has now been relegated to occasional last resort use.  
    All in all if the intent was to drive me away from BT and into the arms of Sky for TV and Broadband then well done YouView/Humax you've very nearly succeeded.  Unless they fix this folly soon I will certainly NEVER ever spend money on any Humax product and will advise others to avoid their products like the plague.  YouView/Humax clearly do not understand how users use PVRs and have no respect at all for existing customers who it seems can be used as pawns in their product development game.
    Visionman:- Don't bother posting comments on my stuff please. You still owe me an apology for your melodramatic rant about me on an  earlier post. Melodramatics that were proved unfounded.  Now, go do some gardening or something eh? Stop getting overwrought about telly and stuff.
  • redchizredchiz Member, Super User Posts: 5,249 ✭✭✭
    edited 18 May 2017, 11:16AM
    Steve K said:

    Well as this is the thread Youview have pointed me too I'll give my feedback on 'next gen' as rolled out as 27.47.0 and 27.50.0 here

    Summary:  a big mistake in so many ways

    Detail:

    Good points:

    •  The opening screen is good
    • The tiles when you then scroll over to My BT are good 
    Bad Points:
    • The Tiles are a silly way of presenting what is essentially a list of recordings as was available with the previous builds.  There should be an option to present recordings as a list.  That's what Sky does (yes even Sky Q, I've tried ).  Tiles look good for static and visually distinguishable information but that's not what we have here.  The tiles for one BBC programme looks very similar to that of another but different programme.
    • That you can no longer see the number of recordings in a series recording (other than the currently highlighted tile) makes it very difficult to determine what t sacrifice when the disk is getting full
    • The removal of functionality where you used to be able to see exactly where you were in a programme buffer (on paused TV) is very irritating.  Yes there's a little purple bar but it tell you virtually nothing.  We used to be able to see real numbers
    • None of the existing core flaws have been fixed.  For example the compulsory power down (killing the programme in view buffer) is still there for no good reason, the BBC Text function still doesn't work, the catch up TV programme functionality is so lame compared to a Sky box it just isn't usable.
    Unacceptable Points:
    • The inexplicable removal of the ability to input a 'start from time' in a long recording has seriously degraded the usability of the box.
    •  The complete arrogance of using a already contracted customer base as a press ganged Beta test force for a build aimed at future gimmick levered sales may be technically legal but it's an appalling way to treat customers damaging their product to save the company doing proper research.  It gives me no confidence in the brands involved and my You View  Humax box has now been relegated to occasional last resort use.  
    All in all if the intent was to drive me away from BT and into the arms of Sky for TV and Broadband then well done YouView/Humax you've very nearly succeeded.  Unless they fix this folly soon I will certainly NEVER ever spend money on any Humax product and will advise others to avoid their products like the plague.  YouView/Humax clearly do not understand how users use PVRs and have no respect at all for existing customers who it seems can be used as pawns in their product development game.
    Chris A. but you see as soon as you post on here it ceases to be "my" stuff and becomes "our" stuff. Bearing that in mind you could take more care when you express yourself for public consumption.
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