The BT YouView update 27.50.0 still looks a terrible mess.
Bernard Stay Member Posts: 25 ✭
edited 24 September 2017, 9:07PM in Feedback
The BT YouView update 27.50.0 still looks a terrible mess. Press Play or Pause or Resume whatever we get all that dirty blue fog over much of the screen. Can't see picture or subtitles. I can't even check how much time is left without getting all the blurry dirty blue. Please get rid of it.
And even when people arrive and just rant, it does not do much good to keep telling them you like it, but giving only subjective reasons.
After all, this is never going to give them the epiphany you hope for, where they turn round and say "By gosh, you are right, and I have been so wrong here" :-(
It has, alas, just the opposite effect of infuriating them even further; and as this is almost certainly the opposite effect from that you are trying to achieve, better to stick correcting facts.
Which, I think, will be more effective at taking the temperature in here down a bit :-)
I wonder if Youview considered giving this upgrade solely to new subscribers. This would have caused fewer issues but would depend on whether their backend systems could handle this multi tier software usage.
And on the Sony TVs, they need to handle every variant, or at least the ability to update from it, as you can turn off updates on these TVs, and maybe not turn them on again for a long period of time.
Giving it just to new subscribers would cause protests, I'm sure; but it should have been an optional update for everybody, taken only by those who wanted it.
Of course, when everyone has been frogmarched onto NextGen, anyone at YouView who is still looking after CurrentGen can be deployed onto NextGen to perhaps speed up the rate of progress there, which might be a consideration at YouView Towers.
Though if one hits a key and immediately presses 'Back', the info bar will disappear immediately.
Not perfect, I know, but it is a work-around.
"if you press back it doesn't actually work if you are using fast forward/rewind."
Well of course it doesn't!!! Do you not want your box to show you what you are actually doing?
So do I. As that is its intention.