The BT YouView update 27.50.0 still looks a terrible mess.

Bernard StayBernard Stay Member Posts: 25 ✭
edited 24 September 2017, 9:07PM in Feedback
The BT YouView update 27.50.0 still looks a terrible mess. Press Play or Pause or Resume whatever we get all that dirty blue fog over much of the screen. Can't see picture or subtitles. I can't even check how much time is left without getting all the blurry dirty blue. Please get rid of it.
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Comments

  • DanielDaniel Member, Super User Posts: 1,979 ✭✭✭
    edited 24 September 2017, 9:07PM
    It's not a dirty blue screen it's a blue screen.
  • John LJohn L Member, Super User Posts: 933 ✭✭
    edited 24 September 2017, 9:07PM
    I Too AGREE Bernard! JUst updated this evening to the 27.50.0 & was "hoping" this would be resolved since 27.47.0 update. I had mentioned this myself a few weeks ago on Youview forum. We had the SAME problem with Humax FREESAT FREETIME a few years back & eventually the software "experts" finally listened/understood the problem! PLEASE Youview sort this error out! If you want to fast forward & rewind this is EXTREMLY irritating & you can't see a full picture. I often have loads of recordings that I want to quickly browse through & over the past 4 weeks have ended up using an old Freeview box while Youview is in this state. I'm luckly I can use another Freeview box until fixed. Every PVR I have used since 2005/6 up to now works correctly . . .  EXCEPT Youview's new "advanced"(with bugs included free) software. We don't want to hear excuses. I appreciate you have deadlines, shareholders, budgets, etc, but you forget that you are affecting consumers in their homes each day, that have to be very very patient & put up with problems like this until you put this as a priority fix? Wonderful to have new features added, but please, please resolve this very irritating problems, that might look good in the planning stage for the logo background backdrop for the menu, but affects opertion of PVR as I have mentioned. Look forward to the next software update, lets hope this is included & fixed. Problem with Computer programmers, yes they work hard in most cases, but sometimes they get overexcited & concerntrate too much on what they think are improvements & in some cases they are, but often rewrite software without really testing the "basic features" that were already ok in the previous generation of Youview. PLEASE. Thank you. Anyone else agree? Sarah @ Youview PLEASE kindly can you look into this matter? Thank you for your time. John
    Can't wait for the day when Youview get rid of the dreaded darkened banner when using fast forward/rewind recordings. 
  • DanielDaniel Member, Super User Posts: 1,979 ✭✭✭
    edited 27 April 2017, 8:59PM
    John L said:

    I Too AGREE Bernard! JUst updated this evening to the 27.50.0 & was "hoping" this would be resolved since 27.47.0 update. I had mentioned this myself a few weeks ago on Youview forum. We had the SAME problem with Humax FREESAT FREETIME a few years back & eventually the software "experts" finally listened/understood the problem! PLEASE Youview sort this error out! If you want to fast forward & rewind this is EXTREMLY irritating & you can't see a full picture. I often have loads of recordings that I want to quickly browse through & over the past 4 weeks have ended up using an old Freeview box while Youview is in this state. I'm luckly I can use another Freeview box until fixed. Every PVR I have used since 2005/6 up to now works correctly . . .  EXCEPT Youview's new "advanced"(with bugs included free) software. We don't want to hear excuses. I appreciate you have deadlines, shareholders, budgets, etc, but you forget that you are affecting consumers in their homes each day, that have to be very very patient & put up with problems like this until you put this as a priority fix? Wonderful to have new features added, but please, please resolve this very irritating problems, that might look good in the planning stage for the logo background backdrop for the menu, but affects opertion of PVR as I have mentioned. Look forward to the next software update, lets hope this is included & fixed. Problem with Computer programmers, yes they work hard in most cases, but sometimes they get overexcited & concerntrate too much on what they think are improvements & in some cases they are, but often rewrite software without really testing the "basic features" that were already ok in the previous generation of Youview. PLEASE. Thank you. Anyone else agree? Sarah @ Youview PLEASE kindly can you look into this matter? Thank you for your time. John

    There not going to get rid of next gen plenty of people have complained and rollout continued 27.50.0 is a massive difference. Next generation is fantastic it's new it's modern it's fresh and other providers do image based software to.
  • RoyRoy Member, Super User Posts: 17,812 ✭✭✭
    edited 28 April 2017, 9:37AM
    John L said:

    I Too AGREE Bernard! JUst updated this evening to the 27.50.0 & was "hoping" this would be resolved since 27.47.0 update. I had mentioned this myself a few weeks ago on Youview forum. We had the SAME problem with Humax FREESAT FREETIME a few years back & eventually the software "experts" finally listened/understood the problem! PLEASE Youview sort this error out! If you want to fast forward & rewind this is EXTREMLY irritating & you can't see a full picture. I often have loads of recordings that I want to quickly browse through & over the past 4 weeks have ended up using an old Freeview box while Youview is in this state. I'm luckly I can use another Freeview box until fixed. Every PVR I have used since 2005/6 up to now works correctly . . .  EXCEPT Youview's new "advanced"(with bugs included free) software. We don't want to hear excuses. I appreciate you have deadlines, shareholders, budgets, etc, but you forget that you are affecting consumers in their homes each day, that have to be very very patient & put up with problems like this until you put this as a priority fix? Wonderful to have new features added, but please, please resolve this very irritating problems, that might look good in the planning stage for the logo background backdrop for the menu, but affects opertion of PVR as I have mentioned. Look forward to the next software update, lets hope this is included & fixed. Problem with Computer programmers, yes they work hard in most cases, but sometimes they get overexcited & concerntrate too much on what they think are improvements & in some cases they are, but often rewrite software without really testing the "basic features" that were already ok in the previous generation of Youview. PLEASE. Thank you. Anyone else agree? Sarah @ Youview PLEASE kindly can you look into this matter? Thank you for your time. John

    You make it sound like a toilet cleaner, Daniel :-)
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • Bernard StayBernard Stay Member Posts: 25 ✭
    edited 30 April 2017, 1:06AM
    Daniel4 said:

    It's not a dirty blue screen it's a blue screen.

    Blue or dirty blue it's horrid and not wanted. 
  • joneshjonesh Member, Super User Posts: 1,713 ✭✭✭
    edited 28 April 2017, 9:37AM
    John L said:

    I Too AGREE Bernard! JUst updated this evening to the 27.50.0 & was "hoping" this would be resolved since 27.47.0 update. I had mentioned this myself a few weeks ago on Youview forum. We had the SAME problem with Humax FREESAT FREETIME a few years back & eventually the software "experts" finally listened/understood the problem! PLEASE Youview sort this error out! If you want to fast forward & rewind this is EXTREMLY irritating & you can't see a full picture. I often have loads of recordings that I want to quickly browse through & over the past 4 weeks have ended up using an old Freeview box while Youview is in this state. I'm luckly I can use another Freeview box until fixed. Every PVR I have used since 2005/6 up to now works correctly . . .  EXCEPT Youview's new "advanced"(with bugs included free) software. We don't want to hear excuses. I appreciate you have deadlines, shareholders, budgets, etc, but you forget that you are affecting consumers in their homes each day, that have to be very very patient & put up with problems like this until you put this as a priority fix? Wonderful to have new features added, but please, please resolve this very irritating problems, that might look good in the planning stage for the logo background backdrop for the menu, but affects opertion of PVR as I have mentioned. Look forward to the next software update, lets hope this is included & fixed. Problem with Computer programmers, yes they work hard in most cases, but sometimes they get overexcited & concerntrate too much on what they think are improvements & in some cases they are, but often rewrite software without really testing the "basic features" that were already ok in the previous generation of Youview. PLEASE. Thank you. Anyone else agree? Sarah @ Youview PLEASE kindly can you look into this matter? Thank you for your time. John

    LooView :-)
  • DanielDaniel Member, Super User Posts: 1,979 ✭✭✭
    edited 28 April 2017, 11:38AM
    Daniel4 said:

    It's not a dirty blue screen it's a blue screen.

    That's cross posting it means two posts of the same subject posted in two separate places. I appreciate you are new here but you could just for future reference either edit your posts to finish what you missed off or ask the community manager or our champion Keith to edit the post if someone has already replied to the post. The forum software don't allow you to edit the post once someone else has replied to it.
  • DanielDaniel Member, Super User Posts: 1,979 ✭✭✭
    edited 27 April 2017, 10:18PM
    John L said:

    I Too AGREE Bernard! JUst updated this evening to the 27.50.0 & was "hoping" this would be resolved since 27.47.0 update. I had mentioned this myself a few weeks ago on Youview forum. We had the SAME problem with Humax FREESAT FREETIME a few years back & eventually the software "experts" finally listened/understood the problem! PLEASE Youview sort this error out! If you want to fast forward & rewind this is EXTREMLY irritating & you can't see a full picture. I often have loads of recordings that I want to quickly browse through & over the past 4 weeks have ended up using an old Freeview box while Youview is in this state. I'm luckly I can use another Freeview box until fixed. Every PVR I have used since 2005/6 up to now works correctly . . .  EXCEPT Youview's new "advanced"(with bugs included free) software. We don't want to hear excuses. I appreciate you have deadlines, shareholders, budgets, etc, but you forget that you are affecting consumers in their homes each day, that have to be very very patient & put up with problems like this until you put this as a priority fix? Wonderful to have new features added, but please, please resolve this very irritating problems, that might look good in the planning stage for the logo background backdrop for the menu, but affects opertion of PVR as I have mentioned. Look forward to the next software update, lets hope this is included & fixed. Problem with Computer programmers, yes they work hard in most cases, but sometimes they get overexcited & concerntrate too much on what they think are improvements & in some cases they are, but often rewrite software without really testing the "basic features" that were already ok in the previous generation of Youview. PLEASE. Thank you. Anyone else agree? Sarah @ Youview PLEASE kindly can you look into this matter? Thank you for your time. John

    Lol Roy comes out with some of the funniest one liners
  • John LJohn L Member, Super User Posts: 933 ✭✭
    edited 27 April 2017, 11:38PM
    John L said:

    I Too AGREE Bernard! JUst updated this evening to the 27.50.0 & was "hoping" this would be resolved since 27.47.0 update. I had mentioned this myself a few weeks ago on Youview forum. We had the SAME problem with Humax FREESAT FREETIME a few years back & eventually the software "experts" finally listened/understood the problem! PLEASE Youview sort this error out! If you want to fast forward & rewind this is EXTREMLY irritating & you can't see a full picture. I often have loads of recordings that I want to quickly browse through & over the past 4 weeks have ended up using an old Freeview box while Youview is in this state. I'm luckly I can use another Freeview box until fixed. Every PVR I have used since 2005/6 up to now works correctly . . .  EXCEPT Youview's new "advanced"(with bugs included free) software. We don't want to hear excuses. I appreciate you have deadlines, shareholders, budgets, etc, but you forget that you are affecting consumers in their homes each day, that have to be very very patient & put up with problems like this until you put this as a priority fix? Wonderful to have new features added, but please, please resolve this very irritating problems, that might look good in the planning stage for the logo background backdrop for the menu, but affects opertion of PVR as I have mentioned. Look forward to the next software update, lets hope this is included & fixed. Problem with Computer programmers, yes they work hard in most cases, but sometimes they get overexcited & concerntrate too much on what they think are improvements & in some cases they are, but often rewrite software without really testing the "basic features" that were already ok in the previous generation of Youview. PLEASE. Thank you. Anyone else agree? Sarah @ Youview PLEASE kindly can you look into this matter? Thank you for your time. John

    Daniel, have you tried using fast forward rewind? If so, certainly not as clear to see picture as before. Maybe many don't get further than using the basic function, just playback a recording to the end only? Or simply not complain/not really bothered with the fuss . . . Lets see what is fixed next . . . . John
    Can't wait for the day when Youview get rid of the dreaded darkened banner when using fast forward/rewind recordings. 
  • DanielDaniel Member, Super User Posts: 1,979 ✭✭✭
    edited 27 April 2017, 11:39PM
    John L said:

    I Too AGREE Bernard! JUst updated this evening to the 27.50.0 & was "hoping" this would be resolved since 27.47.0 update. I had mentioned this myself a few weeks ago on Youview forum. We had the SAME problem with Humax FREESAT FREETIME a few years back & eventually the software "experts" finally listened/understood the problem! PLEASE Youview sort this error out! If you want to fast forward & rewind this is EXTREMLY irritating & you can't see a full picture. I often have loads of recordings that I want to quickly browse through & over the past 4 weeks have ended up using an old Freeview box while Youview is in this state. I'm luckly I can use another Freeview box until fixed. Every PVR I have used since 2005/6 up to now works correctly . . .  EXCEPT Youview's new "advanced"(with bugs included free) software. We don't want to hear excuses. I appreciate you have deadlines, shareholders, budgets, etc, but you forget that you are affecting consumers in their homes each day, that have to be very very patient & put up with problems like this until you put this as a priority fix? Wonderful to have new features added, but please, please resolve this very irritating problems, that might look good in the planning stage for the logo background backdrop for the menu, but affects opertion of PVR as I have mentioned. Look forward to the next software update, lets hope this is included & fixed. Problem with Computer programmers, yes they work hard in most cases, but sometimes they get overexcited & concerntrate too much on what they think are improvements & in some cases they are, but often rewrite software without really testing the "basic features" that were already ok in the previous generation of Youview. PLEASE. Thank you. Anyone else agree? Sarah @ Youview PLEASE kindly can you look into this matter? Thank you for your time. John

    I have tried it and that doesn't bother me to be honest.
  • RoyRoy Member, Super User Posts: 17,812 ✭✭✭
    edited 24 September 2017, 9:07PM
    Seriously though, Daniel, when somebody arrives with a carefully constructed list of issues with NextGen, the only refutation you can really make is to correct any matters of fact they contain. Such as when some clown thinks that Skip is two minutes :-)

    And even when people arrive and just rant, it does not do much good to keep telling them you like it, but giving only subjective reasons.

    After all, this is never going to give them the epiphany you hope for, where they turn round and say "By gosh, you are right, and I have been so wrong here" :-(

    It has, alas, just the opposite effect of infuriating them even further; and as this is almost certainly the opposite effect from that you are trying to achieve, better to stick correcting facts.

    Which, I think, will be more effective at taking the temperature in here down a bit :-)
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • Tim CTim C Member, Super User Posts: 622 ✭✭
    edited 28 April 2017, 9:12AM
    Roy1 said:

    Seriously though, Daniel, when somebody arrives with a carefully constructed list of issues with NextGen, the only refutation you can really make is to correct any matters of fact they contain. Such as when some clown thinks that Skip is two minutes :-)

    And even when people arrive and just rant, it does not do much good to keep telling them you like it, but giving only subjective reasons.

    After all, this is never going to give them the epiphany you hope for, where they turn round and say "By gosh, you are right, and I have been so wrong here" :-(

    It has, alas, just the opposite effect of infuriating them even further; and as this is almost certainly the opposite effect from that you are trying to achieve, better to stick correcting facts.

    Which, I think, will be more effective at taking the temperature in here down a bit :-)

    Nicely put Roy
  • DanielDaniel Member, Super User Posts: 1,979 ✭✭✭
    edited 28 April 2017, 9:17AM
    Roy1 said:

    Seriously though, Daniel, when somebody arrives with a carefully constructed list of issues with NextGen, the only refutation you can really make is to correct any matters of fact they contain. Such as when some clown thinks that Skip is two minutes :-)

    And even when people arrive and just rant, it does not do much good to keep telling them you like it, but giving only subjective reasons.

    After all, this is never going to give them the epiphany you hope for, where they turn round and say "By gosh, you are right, and I have been so wrong here" :-(

    It has, alas, just the opposite effect of infuriating them even further; and as this is almost certainly the opposite effect from that you are trying to achieve, better to stick correcting facts.

    Which, I think, will be more effective at taking the temperature in here down a bit :-)

    I appreciate what you are saying however some not all but some still warrant posts and my reason is take this example where one says I'm switching to sky how much more annoyed would they be to take a sky q contract out to expect lists and find a bunch of images. While there annoyed that youview in there eyes is ruined to them I am certain that the situation I have described would be more annoying then a few forum posts.
  • Tim CTim C Member, Super User Posts: 622 ✭✭
    edited 30 April 2017, 1:09AM
    Roy1 said:

    Seriously though, Daniel, when somebody arrives with a carefully constructed list of issues with NextGen, the only refutation you can really make is to correct any matters of fact they contain. Such as when some clown thinks that Skip is two minutes :-)

    And even when people arrive and just rant, it does not do much good to keep telling them you like it, but giving only subjective reasons.

    After all, this is never going to give them the epiphany you hope for, where they turn round and say "By gosh, you are right, and I have been so wrong here" :-(

    It has, alas, just the opposite effect of infuriating them even further; and as this is almost certainly the opposite effect from that you are trying to achieve, better to stick correcting facts.

    Which, I think, will be more effective at taking the temperature in here down a bit :-)

    But if they go to Sky Q they will know beforehand what they're getting so it's a conscious decision to go that route. With this Youview update very many users were more than happy with a text based interface but had the image based interface forced upon them.
  • CegCeg Member Posts: 184 ✭
    edited 30 April 2017, 1:09AM
    Roy1 said:

    Seriously though, Daniel, when somebody arrives with a carefully constructed list of issues with NextGen, the only refutation you can really make is to correct any matters of fact they contain. Such as when some clown thinks that Skip is two minutes :-)

    And even when people arrive and just rant, it does not do much good to keep telling them you like it, but giving only subjective reasons.

    After all, this is never going to give them the epiphany you hope for, where they turn round and say "By gosh, you are right, and I have been so wrong here" :-(

    It has, alas, just the opposite effect of infuriating them even further; and as this is almost certainly the opposite effect from that you are trying to achieve, better to stick correcting facts.

    Which, I think, will be more effective at taking the temperature in here down a bit :-)

    And that's the major difference here, to go image based on other platforms you move to a new box. This was foisted on all users.

    I wonder if Youview considered giving this upgrade solely to new subscribers. This would have caused fewer issues but would depend on whether their backend systems could handle this multi tier software usage.
  • Bernard StayBernard Stay Member Posts: 25 ✭
    edited 28 April 2017, 11:38AM
    Daniel4 said:

    It's not a dirty blue screen it's a blue screen.

    Oh, don't be such an old nag. We're trying to improve things here and all you're concerned about is whether I posted 11⁄2 posts when I should only posted one!
  • RoyRoy Member, Super User Posts: 17,812 ✭✭✭
    edited 28 April 2017, 4:14PM
    Roy1 said:

    Seriously though, Daniel, when somebody arrives with a carefully constructed list of issues with NextGen, the only refutation you can really make is to correct any matters of fact they contain. Such as when some clown thinks that Skip is two minutes :-)

    And even when people arrive and just rant, it does not do much good to keep telling them you like it, but giving only subjective reasons.

    After all, this is never going to give them the epiphany you hope for, where they turn round and say "By gosh, you are right, and I have been so wrong here" :-(

    It has, alas, just the opposite effect of infuriating them even further; and as this is almost certainly the opposite effect from that you are trying to achieve, better to stick correcting facts.

    Which, I think, will be more effective at taking the temperature in here down a bit :-)

    YouView's backend systems can certainly handle multi-tier software usage, as at any one time, there can be up to (at least) six versions out there; BT, TT, Retail, in combination with existing and new version in each case.

    And on the Sony TVs, they need to handle every variant, or at least the ability to update from it, as you can turn off updates on these TVs, and maybe not turn them on again for a long period of time.

    Giving it just to new subscribers would cause protests, I'm sure; but it should have been an optional update for everybody, taken only by those who wanted it.

    Of course, when everyone has been frogmarched onto NextGen, anyone at YouView who is still looking after CurrentGen can be deployed onto NextGen to perhaps speed up the rate of progress there, which might be a consideration at YouView Towers.
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • SomersetBobSomersetBob Member Posts: 213 ✭✭
    edited 28 April 2017, 5:13PM
    Daniel4 said:

    It's not a dirty blue screen it's a blue screen.

    Can you provide a picture of what you're referring to? I only see the Pause/FF on about 1/6th of the screen no dirty blue fog covering most of it.
  • Bernard StayBernard Stay Member Posts: 25 ✭
    edited 28 April 2017, 8:19PM
    Daniel4 said:

    It's not a dirty blue screen it's a blue screen.

    Here's an example. Can you see the subtitles?image
  • SomersetBobSomersetBob Member Posts: 213 ✭✭
    edited 1 May 2017, 5:40PM
    Daniel4 said:

    It's not a dirty blue screen it's a blue screen.

    No, but then I'm fortunate enough not to need them (yet), so this particular aspect hasn't bothered me.
  • VisionmanVisionman Member, Super User Posts: 10,303 ✭✭✭
    edited 1 May 2017, 8:54PM
    Daniel4 said:

    It's not a dirty blue screen it's a blue screen.

    It is a problem for some. Those that need subtitles. Upon pressing a key/button, the channel bar lasts for 5 seconds.
    Though if one hits a key and immediately presses 'Back', the info bar will disappear immediately.
    Not perfect, I know, but it is a work-around.
    I'm now happy with the disagree icon, because its gone.
  • John LJohn L Member, Super User Posts: 933 ✭✭
    edited 1 May 2017, 6:59PM
    John L said:

    I Too AGREE Bernard! JUst updated this evening to the 27.50.0 & was "hoping" this would be resolved since 27.47.0 update. I had mentioned this myself a few weeks ago on Youview forum. We had the SAME problem with Humax FREESAT FREETIME a few years back & eventually the software "experts" finally listened/understood the problem! PLEASE Youview sort this error out! If you want to fast forward & rewind this is EXTREMLY irritating & you can't see a full picture. I often have loads of recordings that I want to quickly browse through & over the past 4 weeks have ended up using an old Freeview box while Youview is in this state. I'm luckly I can use another Freeview box until fixed. Every PVR I have used since 2005/6 up to now works correctly . . .  EXCEPT Youview's new "advanced"(with bugs included free) software. We don't want to hear excuses. I appreciate you have deadlines, shareholders, budgets, etc, but you forget that you are affecting consumers in their homes each day, that have to be very very patient & put up with problems like this until you put this as a priority fix? Wonderful to have new features added, but please, please resolve this very irritating problems, that might look good in the planning stage for the logo background backdrop for the menu, but affects opertion of PVR as I have mentioned. Look forward to the next software update, lets hope this is included & fixed. Problem with Computer programmers, yes they work hard in most cases, but sometimes they get overexcited & concerntrate too much on what they think are improvements & in some cases they are, but often rewrite software without really testing the "basic features" that were already ok in the previous generation of Youview. PLEASE. Thank you. Anyone else agree? Sarah @ Youview PLEASE kindly can you look into this matter? Thank you for your time. John

    yes I got that impression Daniel. You are very entitled to your own viewpoint as a user - it doesn't affect you if you don't use the fast forward rewind much. I have a friend that doesn't even record anything, only uses catch up tv, too lazy to record anything. I know many inc. my family who are very annoyed with the software problems inc. the grey banner that blocks your tv screen down to only seeing the middle of screen, which is not really very helpful, but if you are a user that isn't bothered, this is ok for you. Hopefully Youview will listen to users that have been using the full features used previously.
    Can't wait for the day when Youview get rid of the dreaded darkened banner when using fast forward/rewind recordings. 
  • John LJohn L Member, Super User Posts: 933 ✭✭
    edited 1 May 2017, 7:02PM
    Daniel4 said:

    It's not a dirty blue screen it's a blue screen.

    if you press back it doesn't actually work if you are using fast forward/rewind, only if you have a still picture, play back a recording or live programme & press Back. It's not helpful what Youview have currently done. Hopefully they will listen or they will receive more & more complaints until resolved. John
    Can't wait for the day when Youview get rid of the dreaded darkened banner when using fast forward/rewind recordings. 
  • Bernard StayBernard Stay Member Posts: 25 ✭
    edited 1 May 2017, 9:01PM
    Daniel4 said:

    It's not a dirty blue screen it's a blue screen.

    Not perfect but I for one am very grateful for Visionmans 'Back' tip. For pausing, checking progess, resume play etc. this has just about saved my sanity - until YouView see sense and remove the rubbishy obscuring mess altogether.
  • VisionmanVisionman Member, Super User Posts: 10,303 ✭✭✭
    edited 1 May 2017, 9:17PM
    Daniel4 said:

    It's not a dirty blue screen it's a blue screen.

    John L>
    "if you press back it doesn't actually work if you are using fast forward/rewind."
    Well of course it doesn't!!! Do you not want your box to show you what you are actually doing? 
    I'm now happy with the disagree icon, because its gone.
  • John LJohn L Member, Super User Posts: 933 ✭✭
    edited 1 May 2017, 10:18PM
    Daniel4 said:

    It's not a dirty blue screen it's a blue screen.

    Visionman, not really sure what you are going on about. Sorry, I think wires our crossed somewhere. It was all working ok before this major update. I know that the back button does not do anything when using fast fwd/rewind. I thought I explained clearly. I used to sell tv's etc many years ago. I do know what I am talking about when it comes to technology, especially the current stuff. Lets just hope that Youview sorts it out soon.
    Can't wait for the day when Youview get rid of the dreaded darkened banner when using fast forward/rewind recordings. 
  • VisionmanVisionman Member, Super User Posts: 10,303 ✭✭✭
    edited 1 May 2017, 10:59PM
    Daniel4 said:

    It's not a dirty blue screen it's a blue screen.

    "I know that the back button does not do anything when using fast fwd/rewind."
    So do I. As that is its intention. 
    I'm now happy with the disagree icon, because its gone.
  • Bernard StayBernard Stay Member Posts: 25 ✭
    edited 8 May 2017, 7:49PM
    Daniel4 said:

    It's not a dirty blue screen it's a blue screen.

    There's another major loss with 27.50.0. While using Guide we used to be able to see a small screen of the current play up right. Now gone. Just a very faint blue blurred full screen image completely useless effectively invisible. Get rid of this rubbish!
  • Bernard StayBernard Stay Member Posts: 25 ✭
    edited 30 June 2017, 2:13PM
    Amen. I've been saying this all along. Please YOUVIEW get rid of the dirty blue fog! It's perfectly possible to see and read everything we need to without the ghastly miasma.
  • Mike70Mike70 Member Posts: 43 ✭✭
    edited 1 July 2017, 6:17PM
    Just a note about the back button. It does indeed get rid of the blue panel when in live tv or recordings but in catch-up tv via iplayers it exits you from the service. Not very consistent & very confusing!
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