The BT YouView update 27.50.0 still looks a terrible mess.

2

Comments

  • RoyRoy Member, Super User Posts: 17,812 ✭✭✭
    edited 1 July 2017, 11:51AM
    Mike10 said:

    Just a note about the back button. It does indeed get rid of the blue panel when in live tv or recordings but in catch-up tv via iplayers it exits you from the service. Not very consistent & very confusing!

    How are you getting the YouView Obscurial, which is what this deals with, up in catchup via the players?
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • Mike70Mike70 Member Posts: 43 ✭✭
    edited 1 July 2017, 12:05PM
    Mike10 said:

    Just a note about the back button. It does indeed get rid of the blue panel when in live tv or recordings but in catch-up tv via iplayers it exits you from the service. Not very consistent & very confusing!

    Sorry, it's not the same is it? But I tried to clear the obscuring info panel after pausing etc. when using 4play. Maybe it's always done that, I'm not sure. Anyway, I still think there is an inconsistency when the same button does two different things depending how you're watching.
  • RoyRoy Member, Super User Posts: 17,812 ✭✭✭
    edited 1 July 2017, 6:17PM
    Mike10 said:

    Just a note about the back button. It does indeed get rid of the blue panel when in live tv or recordings but in catch-up tv via iplayers it exits you from the service. Not very consistent & very confusing!

    YouView don't have that much control over the Players.

    It's probably more important to the BBC, etc., that their players have pretty much the same interface everywhere, subject only to the restrictions of working from a remote control for the non-computer versions.
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • I very rarely comment on these forums but this blue banner is really starting to annoy me. With the poor audio quality on many popular drama's mixed with the desire to play loud 'mood music' I now need to switch on the subtitles on more frequently and this banner (the blue at bottom of the viewing screen) prevents me viewing the subtitles if I wish to go back to review what happened a few moments earlier. I also find it very annoying when watching football rewinding to review action and also find that it blanks out the news banners (BBC News Ch 107) if I wish to reread. In this day and age surely I company like BT at the forefront of technology should be able to give us the option to switch this facility on or off rather than impose it on us all. Just give us the choice that's all I ask.   
  • redchizredchiz Member, Super User Posts: 5,476 ✭✭✭
    Good post, chilton55555. Maybe BT will take this on board as there is more divergence from the central YouView model, although you would need to perhaps post on their community directly for them to hear you. I would prefer it if your suggestions were captured across the board. And do be aware that you are far from alone in expressing these points.
  • scottscott Member, Super User Posts: 2,134 ✭✭✭
    edited 20 January 2018, 10:24PM
    @chilton55555 I presume you know pressing ‘back’ on the remote gets rid of the blue immediately.
    i am not sure I know of any system that doesn’t bring up a play bar when you press a command, the biggest issue seems to be the size and time it remains. Like I said both are removed immediately if you press back.
  • redchizredchiz Member, Super User Posts: 5,476 ✭✭✭
    Immediately enough to see the subtitles it obscures?
  • scottscott Member, Super User Posts: 2,134 ✭✭✭
    I presume the subtitles don’t display when in ff/rew mode (never tried). If not then of course it does as everything goes the second you press it. So press rew to where you want then press stop and back and bingo empty screen
  • redchizredchiz Member, Super User Posts: 5,476 ✭✭✭
    I know yeah, you clearly have never tried it, it's a complete pain. Press rew and then stop and back, really? 
  • redchizredchiz Member, Super User Posts: 5,476 ✭✭✭
    You'd have to be a lot quicker than that to win at bingo.

  • scottscott Member, Super User Posts: 2,134 ✭✭✭
    edited 23 January 2018, 10:52AM
    Again you are presuming for me. Of course I have tried it, all the time in fact. It takes less than a second. You (not being a BT customer) obviously haven’t tried it.
    anyway let’s give the person I was addressing the chance to answer...
  • redchizredchiz Member, Super User Posts: 5,476 ✭✭✭
    What has it go to do with being a BT customer? I just took the trouble to reacquaint myself with the issue. Even without subtitles selected (or worse, where they are intrinsic with foreign language) I skipped back as I might if I didn't hear something properly and a banner comes up telling me what channel and programme I am watching. Really, I didn't know? With subtitles that banner obscures them. If you cannot see that as any kind of interruption to your viewing pleasure then that's fine by me, but please try to see the alternative point of view.
  • scottscott Member, Super User Posts: 2,134 ✭✭✭
    edited 20 January 2018, 10:51PM
    And what happens when you press back immediately after skip back
  • redchizredchiz Member, Super User Posts: 5,476 ✭✭✭
    I don't press Stop after skipping, let alone Back, why would I? It defeats the purpose. Look guys here's this great feature, you can skip back 15 seconds. But make sure you click Stop and/or Back so that you can remove an unwanted and unneeded obscurant from view. Cool.
  • scottscott Member, Super User Posts: 2,134 ✭✭✭
    I actually don’t disagree with you, I was just trying to help by pointing out there is a way to get rid of it straight away just in case they didn’t know. It might help even if it is not ideal.
  • redchizredchiz Member, Super User Posts: 5,476 ✭✭✭
    Ah, OK. Yes I do know. The point is precisely that it's not ideal. And with subtitles trust me, it doesn't work, it means you have to go back a bit further and do it agin.
  • scottscott Member, Super User Posts: 2,134 ✭✭✭
    I was pointing it out to the original poster not you.
    i know of course you redchiz know everything ;)

  • redchizredchiz Member, Super User Posts: 5,476 ✭✭✭
    I do.  :p

    But the sad fact is that it doesn't do it straight away. 
  • VisionmanVisionman Member, Super User Posts: 10,303 ✭✭✭
    edited 22 January 2018, 10:35AM
    The way this thread has turned isn't funny, so please lets just draw a line under it, please.
    BT initally started testing subtitled films with 94 titles. They now have currently have over 1040. Getting rid of the blue haze is easy enough with one key press. Oh my poor finger.
    I mean, really?


    I'm now happy with the disagree icon, because its gone.
  • redchizredchiz Member, Super User Posts: 5,476 ✭✭✭
    edited 20 January 2018, 11:53PM
    Hey, I thought our feisty, yet pertinent discussion had reached a reasonable end. And you clearly haven't read it in detail, one key press, really? But obviously not, you need to step in to tell us otherwise, OK boss, whatever you say. :/
  • VisionmanVisionman Member, Super User Posts: 10,303 ✭✭✭
    I'm not biting. 
    I'm now happy with the disagree icon, because its gone.
  • redchizredchiz Member, Super User Posts: 5,476 ✭✭✭
    Thank heavens for that, I've got a headache, you can sleep in the spare room.
  • VisionmanVisionman Member, Super User Posts: 10,303 ✭✭✭
    edited 21 January 2018, 4:48AM

    BT YouView update 27.50.0


    Do you have it?
    I'm now happy with the disagree icon, because its gone.
  • scottscott Member, Super User Posts: 2,134 ✭✭✭
    edited 21 January 2018, 1:33PM
    We all know redchiz stance ;) But just to finish on a positive I think I would like to give BT a slight pat on the back. Seeing as you brought up films visionman I just checked things (including entertainment, catch up etc) in the bt player and I have noticed that when subtitles are on with these, when you use any play commands (rew/ff/skip etc) then the subtitles are moved up the screen above the blue for the duration the blue is on screen. You therefore continue to see all the subtitles clearly at all times (they move back automatically when the blue goes)




    I had to use pause to get a picture but I can confirm the subtitles are there and changing all the time even during ff/rew event.
    Also for normal channels it actually takes a few seconds for the subtitles to start again anyway after rew or skip, so the millisecond it takes to press back (after you have just pressed skip) makes no difference to missing ANY subtitles compared to if the blue wasn't there.
  • jimbjimb Member, Super User Posts: 1,425 ✭✭✭
    edited 21 January 2018, 12:01PM
    (sorry that was a stupid post - now deleted)
  • RoyRoy Member, Super User Posts: 17,812 ✭✭✭
    redchiz said:
    Thank heavens for that, I've got a headache, you can sleep in the spare room.
    redchiz, it’s quite obvious from the timestamps on Visionman’s postings that he never does sleep  :(
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • RoyRoy Member, Super User Posts: 17,812 ✭✭✭

    jimb said:
    (sorry that was a stupid post - now deleted)
    That’s OK. I have in my email trail, for posterity  :D
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • scottscott Member, Super User Posts: 2,134 ✭✭✭
    Roy said:

    jimb said:
    (sorry that was a stupid post - now deleted)
    That’s OK. I have in my email trail, for posterity  :D
    I have a notification saying I was mentioned in it but not the actual post. Probably best I didn't see it going by what normally happens if you actually say anything positive on here ;)
  • jimbjimb Member, Super User Posts: 1,425 ✭✭✭
    scott said:

    I have a notification saying I was mentioned in it but not the actual post. Probably best I didn't see it going by what normally happens if you actually say anything positive on here ;)
    No nothing unpleasant @scott .
    I just asked what version of software you were running.
    Then I realised that what you had posted about was the BT player.
    Doh.
     :/ 

  • VisionmanVisionman Member, Super User Posts: 10,303 ✭✭✭
    Thanks, scott.
    I'm now happy with the disagree icon, because its gone.
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