[Discussion] BT software update 27.50.0

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  • youwhatyouwhat Member Posts: 29
    edited 10 July 2017, 11:24AM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    @Andy Bush
    There is a SAMBA option but I have this turned off (it's off by default as is FTP) as it's pointless really as you can't play the encoded files directly. No idea if it's v1 or v2.
    Only use I can see for SAMBA on the FVP-4000T is transferring recordings to another box. I only have the DLNA 'Network Server' enabled.
  • Chris A.Chris A. Member Posts: 75
    edited 10 July 2017, 12:10PM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    Ahhhh ....Lost all my Glastonbury recordings because of that ridiculous 'return to main screen' after watching a single episode affair.  Whichever idiot  came up with that idea needs to find a more suitable form of employment.
  • youwhatyouwhat Member Posts: 29
    edited 10 July 2017, 12:17PM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    Agreed.
    That was weird, I was just watching Glasto recording (People's Favourites) over the network from my wifi enabled Freeview Play box (FVP-4000T 1TB).

    I feel your pain brother, I did this too to a series on Youview (after pressing back thinking I was at the recording I just watched, as it used to be) and was the final straw for me on top of all the other cock-ups Youview made of this NextGen roll-out debacle.
  • StephenStephen Member Posts: 756 ✭✭✭✭✭
    edited 10 July 2017, 1:00PM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    @Steven according to the versions page, it's rolled out to retail customers already (28.x), TalkTalk are in the process of rolling it out now (x.44.x), and BT will (barring any as-yet-unknown urgent hotfixes) have it in their next update. Now everyone is on next-gen, rollouts will occur significantly faster than the initial rollout.
  • Steven6Steven6 Member Posts: 20
    edited 10 July 2017, 1:02PM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    @Stephen thank you for providing this info
  • StephenStephen Member Posts: 756 ✭✭✭✭✭
    edited 10 July 2017, 11:28PM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    Oh p.s. BT now rolling out - do an update right now and you should find yourself the first to get it.
  • VisionmanVisionman Member, Super User Posts: 10,163 ✭✭✭
    edited 11 July 2017, 12:18AM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    Lol. :)
    I'm now happy with the disagree icon, because its gone.
  • andy.whitefordandy.whiteford Member Posts: 12
    edited 11 July 2017, 10:24AM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    Doesn't appear to have much in the update although the one fix listed is a very important one...
    'When selecting a series in MyTV and playing an episode, pressing the 'Back' button on the remote control will now return you to the episode selection screen.'

    It's a start.
  • RoyRoy Member, Super User Posts: 16,957 ✭✭✭
    edited 11 July 2017, 10:29AM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    Hooray, another straggler that should have been there on Day One finally makes it home.

    YouView seem to tackling with tweezers a job that needs a JCB :-)
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • Andy BushAndy Bush Member Posts: 64
    edited 11 July 2017, 4:02PM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    I have checked my box  (BT) says there is no update available
  • redchizredchiz Member, Super User Posts: 5,249 ✭✭✭
    edited 11 July 2017, 4:10PM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    Andy, this software version has now been superseded by 28.26.0 which has just commenced roll-out. Which version of software do you currently have and on which model of box?
    
  • Steven6Steven6 Member Posts: 20
    edited 11 July 2017, 10:35PM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    Cheers Stephen. Sadly mine says it's "up to date" showing software version 27.50.0 currently installed, I'll manually check over the next few days holding my breath of course.
  • AdAd Member Posts: 7
    edited 11 July 2017, 11:04PM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    So does mine on a humax box
  • DanielDaniel Member, Super User Posts: 1,979 ✭✭✭
    edited 11 July 2017, 11:11PM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    Software is on a phased rollout just because it's not available to your box now don't mean you won't get it. You just have to keep trying.
  • joneshjonesh Member, Super User Posts: 1,586 ✭✭✭
    edited 11 July 2017, 11:36PM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    Or just leave it to update of its own accord.
  • DanielDaniel Member, Super User Posts: 1,979 ✭✭✭
    edited 11 July 2017, 11:41PM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    Obviously a option but not one I would take if I was eager to get the update.
  • RoyRoy Member, Super User Posts: 16,957 ✭✭✭
    edited 12 July 2017, 6:58AM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    And the manual fetch would operate potentially how much sooner than the automatic fetch?
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • DanielDaniel Member, Super User Posts: 1,979 ✭✭✭
    edited 12 July 2017, 11:13AM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    Honestly probably a few hours. At least in my experience that has been the case.
  • RoyRoy Member, Super User Posts: 16,957 ✭✭✭
    edited 12 July 2017, 3:23PM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    Yep - max 24 hours saving.

    Mind you, I'm updating one right now that has lain unused for a bit, rather than leaving it overnight.... :-)
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • DanielDaniel Member, Super User Posts: 1,979 ✭✭✭
    edited 12 July 2017, 3:24PM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    Certainly but someone as keen as me would be happy with this others more than likely would find it a inconvenience to press update manually a hell of a lot lol
  • RoyRoy Member, Super User Posts: 16,957 ✭✭✭
    edited 12 July 2017, 4:03PM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    It's all right for you. You can watch one of your seventeen other boxes while doing it :-)
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • DanielDaniel Member, Super User Posts: 1,979 ✭✭✭
    edited 12 July 2017, 4:03PM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    Sounds about right
  • jimbjimb Member, Super User Posts: 1,350 ✭✭✭
    edited 12 July 2017, 9:26PM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    Roy - pot/kettle
  • RoyRoy Member, Super User Posts: 16,957 ✭✭✭
    edited 12 July 2017, 9:27PM
    Steven6 said:

    Hey you guise, I actually found something I like! I was pleased to see I can now delete whole collections of recordings en-masse, in the previous (far superior) software version, I had to delete each episode one-by-one.

    Oh yes, guilty as charged :-)
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • andrew1andrew1 Member Posts: 17
    edited 22 July 2017, 10:58AM
    The software authors / designers / engineers need sacking for this update.  

    I found the update to be woeful from the minute it fired into it's limpless life, I listed out the very very many problems with it back then and nothing significant has changed.  In fact returning here today after an absense of a month or more the list just keeps getting bigger and the BT staff keep defending the indefensible.  Thankfully my contract ran out in July and so I am switching back to SKY.  It is even better news as they now let you select only the sports you want so yes to Rugby without funding the overpaid cry baby footballers.  

    The two most recent issues I have found are blocky 8 bit type playbacks of recordings yet I can then go and find that program in catch up and it plays fine.  Also if you stop a film and go back to it, you start from the beginning !!!

    I complained to BT and had a long chat with two people who basically said, yeah we know our software is pants but we are doing nothing about it and have no plans or dates as to what we may fix or when.  They then proceeded to close my complaint on the basis they are no going to do anything about it.

    The software authors need the sack for this as a minimum.  More so, BT need to refund all of the users for being given a product which quite simply is not fit for purpose.  Clearly the processor of the machine can't handle the pointless fancy graphics and transparencies.  Like a dumb animal staring down the barrel of a gamekeepers gun the software author probably only went so far as to test the graphics on his super duper high spec mac without actually testing it in the field.  

    I have tried the full factory reset to no avail.  Time to go.
  • Andy BushAndy Bush Member Posts: 64
    edited 19 September 2017, 7:05AM
    Still running 27.50.0 Keep checking, how long is this going to take to be offered the new update
  • John C1John C1 Member Posts: 33
    edited 27 July 2017, 3:51PM
    I'm currently waiting on the latest release but have had an issue with 27.50.0 that is perhaps worthwhile reporting. It happened again last night and this is my second time now over the last couple of months. The remote control stops accepting certain inputs, I could not bring up the guide, change channel or hit the YouView button with any success. The power button did drop the BT DTR-2110 I have into standby however, the only way I could get the remote working again was to use the off switch at the back and power back up that way.

    This didn't occur at any time using the original software in the previous 12-18 months that I have had the box.
  • GrundersGrunders Member Posts: 131
    edited 24 July 2017, 12:27PM
    John C1 said:

    I'm currently waiting on the latest release but have had an issue with 27.50.0 that is perhaps worthwhile reporting. It happened again last night and this is my second time now over the last couple of months. The remote control stops accepting certain inputs, I could not bring up the guide, change channel or hit the YouView button with any success. The power button did drop the BT DTR-2110 I have into standby however, the only way I could get the remote working again was to use the off switch at the back and power back up that way.

    This didn't occur at any time using the original software in the previous 12-18 months that I have had the box.

    I agree.  It happened a couple of time to me as well exactly as you describe.  Unfortunately, it also happened to me a couple of days ago on the latest version too.
  • joneshjonesh Member, Super User Posts: 1,586 ✭✭✭
    edited 24 July 2017, 12:57PM
    John C1 said:

    I'm currently waiting on the latest release but have had an issue with 27.50.0 that is perhaps worthwhile reporting. It happened again last night and this is my second time now over the last couple of months. The remote control stops accepting certain inputs, I could not bring up the guide, change channel or hit the YouView button with any success. The power button did drop the BT DTR-2110 I have into standby however, the only way I could get the remote working again was to use the off switch at the back and power back up that way.

    This didn't occur at any time using the original software in the previous 12-18 months that I have had the box.

    @John C

    YouView boxes seem to need more than their fair share of software resets, but turning the box off and on at the back isn't necessarily the best way to do it. An eight second reset sorts out most problems. Touch/press the power/standby button on the front/top of the box for about 8 seconds until it starts a reboot.

    This and other software reset options are given in the Top Tip, which is the third post of the Pinned Conversations at the top of the home page of this furum.

    According to the information given here:

    https://support.youview.com/youview-box/software-updates/latest-software-versions ,

    the 27.50.9 to 27.60.0 software update for BT DTR-2110 boxes hasn't started yet. Presumably BT will complete the roll-out to their subscription boxes before they start on the retail ones.
  • John C1John C1 Member Posts: 33
    edited 24 July 2017, 1:16PM
    John C1 said:

    I'm currently waiting on the latest release but have had an issue with 27.50.0 that is perhaps worthwhile reporting. It happened again last night and this is my second time now over the last couple of months. The remote control stops accepting certain inputs, I could not bring up the guide, change channel or hit the YouView button with any success. The power button did drop the BT DTR-2110 I have into standby however, the only way I could get the remote working again was to use the off switch at the back and power back up that way.

    This didn't occur at any time using the original software in the previous 12-18 months that I have had the box.

    Thanks for that jonesh, will give that a go the next time it happens...
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