No picture through BBC iPlayer and Netflix apps when on channel whose transmission has ended
Hi Youview Team,
I have a little feedback to share on the otherwise excellent Youview.
I have noticed a little gremlin in the system. Often I come downstairs after putting my kids to bed and go directly onto Netflix or BBC iPlayer. When I start a program, I can hear the audio but receive no picture.
I have since discovered that the reason is the TV channel is tuned to Youview channel 205, Cbeebies. The transmission on this channel ends at 1900 hrs each day. If I switch to a channel that is currently being broadcast, such as 101, BBC1, then reload Netflix, the sound and picture start successfully.
This is an issue I have been having for many months. It is only now I have remembered to comment on the forum. It occurs on other channels whose transmission has ended, such as 204 CBBC. It affects BBC iPlayer, Netflix. Not tested on other apps.