Information not available Sony TV

BobbyRicBobbyRic Member Posts: 2
I have a Sony Android TV and recently the guide will not display programmes it say information not available, sometime it show the current programmes and future but the previous one are always not available. I have followed the guidance which was to check my connection, which is fine. I have also rebooted the TV and also retuned the Youview channels. Does anyone know how to fix this?


  • RoyRoy Member, Super User Posts: 17,527 ✭✭✭
    A reboot is not enough. You likely need to do a Factory Reset.
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • DJHB1980DJHB1980 Member Posts: 168 ✭✭
    I have to admit that the Sony & YouView ‘partnership’ is a complete disaster !!!!!
    horrendous experience from start to finish. 
  • BobbyRicBobbyRic Member Posts: 2
    The factory reboot seems to have done the trick, cheers 😊
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