Yvm5010 error your YouView box cannot been found on iPad Pro but set up iPhone 5s on os 11.3
Hi I am getting error message YVM5010 “your youview box cannot be found”, when trying to pair my iPad 10 pro yet I managed to pair my phone the day before. They are both using the same operating system IOS 11.3. I tried deinstalling the app and re-doing it on the iPad but it still did exactly the same thing. Can anyone offer me a solution? It will not even allow me to get to the option of pressing the OK button. On the remote. Each time the box was turned on.
This issue is known to arise in these circumstances, and can usually be solved by powering off the second box while pairing the first one.