YouView box UPDATES page

RoyRoy Posts: 15,197Member ✭✭✭
edited 27 February 2019, 1:10PM in Feedback
I see this is still a crapshoot when you try to find out what followed what, or what the very latest updates have been.

I have no idea what sequence it might be in; is there any logic to it?

I think it should be in reverse date sequence, so the most recent updates come first, irregardless of which box they are for, and alphabetical title sequence within that should there be more than one release on a given day.

Anybody have an alternative suggestion?

If not, @Sarah, would this be so hard to arrange?
Where do all those characters that you type in search boxes and which never appear go to?

Comments

  • GoodbyeGoodbye Posts: 195Member
    Does it really matter..I switch on the youview box and bingo the guide has been changed (notice I didn't say improved...small screen in the corner anyone) that's a pretty good indication of s update. What will be will be.
    .
  • SarahSarah Posts: 1,084Administrator admin
    Hi @Roy ;

    There's a lot of things we would like to do to customise that page but at the moment it's not possible for us personally to change it as it's not an area we have access to (we can access and change all the articles themselves but not the site they are implemented onto). This is something we are looking to hopefully change as it's an area I am keen to improve but I can't provide any time-scale on this.

    I don't know the current logic for the order that it presents the various articles, on the support home page the 'latest updates' will display the most recent articles which have been published which is usually all software release pages. 

    Thanks,
    Sarah
  • RoyRoy Posts: 15,197Member ✭✭✭
    Does it really matter..I switch on the youview box and bingo the guide has been changed (notice I didn't say improved...small screen in the corner anyone) that's a pretty good indication of s update. What will be will be.
    .
    I think you have rather comprehensively misunderstood what I am asking for and why.

    Try reading it again, imagining this time that you are engaged in supporting people in this Community, with their wide variety of boxes on a wide variety of update schedules.
    Where do all those characters that you type in search boxes and which never appear go to?
  • GoodbyeGoodbye Posts: 195Member
    You say community,  seems to always be the usual suspects. 
  • VisionmanVisionman Posts: 9,426Member ✭✭✭
    edited 27 February 2019, 8:46PM
    You say community,  seems to always be the usual suspects. 

     Providing help where they can...
  • joneshjonesh Posts: 1,297Member ✭✭✭
    edited 27 February 2019, 9:36PM
    Does it really matter..I switch on the youview box and bingo the guide has been changed (notice I didn't say improved...small screen in the corner anyone)
    the mini TV in thr top corner was pointless and never missed .
  • VisionmanVisionman Posts: 9,426Member ✭✭✭
    @Dreamtime - I don't see you attempting to contribute, so to criticise those that do help, or attempt to, is completely out of order. 
  • RoyRoy Posts: 15,197Member ✭✭✭
    Visionman said:
    @Dreamtime - I don't see you attempting to contribute, so to criticise those that do help, or attempt to, is completely out of order. 
    I guess his gravity failed, and so......
    Where do all those characters that you type in search boxes and which never appear go to?
  • RoyRoy Posts: 15,197Member ✭✭✭
    You say community,  seems to always be the usual suspects. 
    Oh, anyone can help, but few do. And some actively hinder  :(
    Where do all those characters that you type in search boxes and which never appear go to?
  • dreamtimedreamtime Posts: 196Member
    You say community,  seems to always be the usual suspects. 
    That's been said before by several people. Usually denied by the usual suspects of course!
  • VisionmanVisionman Posts: 9,426Member ✭✭✭
    edited 28 February 2019, 1:24AM
    @dreamtime
    Help and support is available in abundance on this forum and not one of your negative comments will ever change that and nor should they. Even members of the YouView support team give up their own free time to post on here. Or perhaps you think they shouldn't either?  
  • RoyRoy Posts: 15,197Member ✭✭✭
    edited 28 February 2019, 8:38AM
    dreamtime said:
    You say community,  seems to always be the usual suspects. 
    That's been said before by several people. Usually denied by the usual suspects of course!
    Leaving aside that what @“Stephen Bristow” said was a complete non sequitur, what is it that you think the usual suspects are denying?

    By and large, the people in this Community are in one or more of these groups:-

    People who need help;
    People who give help;
    People who inform on matters related to YouView and the environment it operates in;
    People who debate the various merits and demerits of the above;
    People whose attitude to YouView, and to this Community, is utterly negative, but who seem to still hang around here out of a sense of morbid fascination

    I know what people in the first four groups are here for, but I can’t for the life of me see what people in the last group are here for, unless a soup pan looks just like a lavatory pan to them.

    Where do all those characters that you type in search boxes and which never appear go to?
  • GoodbyeGoodbye Posts: 195Member
    Roy no one would never deny you are the font of all youview knowledge and you do your best to help people. I  visit this site in the vain hope of getting a date when full fat now TV hits youview instead of the vague sometime in 2019. So in future just ignore my  comments as they seem to agitate you.
  • dreamtimedreamtime Posts: 196Member
    What is really needed is for YouView to come good on their promises from some time ago now. Very slow!!
  • RoyRoy Posts: 15,197Member ✭✭✭
    Roy no one would never deny you are the font of all youview knowledge and you do your best to help people. I  visit this site in the vain hope of getting a date when full fat now TV hits youview instead of the vague sometime in 2019. So in future just ignore my  comments as they seem to agitate you.
    Puzzle perhaps, though the above is clear enough, but not agitate  :p

    And you would probably be amazed how little I actually know about YouView; there are some less prolific posters on here who, when they do interject, demonstrate a knowledge far superior to mine.

    I’m just lucky, I guess, that most user problems I deal with are pretty straightforward.

    I long ago gave up waiting for full fat NowTV on YouView, and bought a Stick, which cost me -£4 when you factor in the voucher on the stick.

    And, as I have found with the NowTV on my Samsung TV which doesn’t support the subtitles, better stick out for a YouView NowTV that does.

    I suppose it would be useful to have NowTV results in the YouView Search; but, as I have recently posted elsewhere here, that Search will need rather more work before I will be able to find it at all useful.
    Where do all those characters that you type in search boxes and which never appear go to?
  • VisionmanVisionman Posts: 9,426Member ✭✭✭
    edited 1 March 2019, 6:53AM
    dreamtime said:
    What is really needed is for YouView to come good on their promises from some time ago now. Very slow!!

    You always criticise community members who post on here for trying to help others by giving them a 'Dislike'. But now you want to turn it to YouView itself? A deflection that won't work.
  • RoyRoy Posts: 15,197Member ✭✭✭
    edited 1 March 2019, 11:37AM
    Visionman said:
    dreamtime said:
    What is really needed is for YouView to come good on their promises from some time ago now. Very slow!!

    You always criticise community members who post on here for trying to help others by giving them a 'Dislike'. But now you want to turn it to YouView itself? A deflection that won't work.
    Aw, his big dog is gone again, so now we get just the little dog instead...  :p

    Where do all those characters that you type in search boxes and which never appear go to?
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