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jrdennis46jrdennis46 Posts: 1Member
When I select guide on my new Sony tv all of the freeview channels are shown apart from BBC 1 and ITV. I’ve tried the usual remedies such as turning the router off and on again etc but I still can’t see what programmes are going to be on these two channels. What is wrong and what can I do about it.


  • RoyRoy Posts: 15,054Member ✭✭✭
    Respectively; ‘it is under investigation’ and ‘nothing, though a Factory Reset may clear the issue temporarily’.
    Does HDMI stand for Hardly Dare Mention It?
  • SarahSarah Posts: 1,021Administrator admin
    Hi @jrdennis46

    Welcome to the forum :) 

    As Roy mentioned above, this issue is currently being worked on by Sony to resolve, in the mean-time, we would recommend that you carry out a factory reset of the TV as others experiencing the same issue have found this resolves the issue for them, at least temporarily. You can find out how to do this here.

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