Sorry to disappoint, no arcane secret knowledge here. Stephen told me!
And one I've seen remove their entertainment boost thinking the £4 gives them 80 channels over and above freeview!
No answer, was the swift reply....
(Good title for the article )
I chose to 'opt out' of the £4 charge, even though I have yet to see a truly clear explanation of who was being charged, what the charge bought and what the opt out might lose me. I was told I'd been sent an e-mail in the first week of February explaining it all. I hadn't (a common experience in the TalkTalk community). My confirmation of the opt out described it as a 'removal' of the service and also told me I was being sent a new router. Since the opt out I have received texts, e-mails and snail mail welcoming me to the TalkTalkTV service that I'd been removed from, and indeed was never mentioned as part of my package in the first place.
TalkTalk offers cheaper broadband renewals than my current contract but only if I pay the £4 because my current 'discount' (?) would not be valid because I 'have a box'. Just to add to the confusion some of the descriptions of what the £4 is paying for includes use of the TalkTalkTV app. It seems that because I have access to the app, and/or because my YouView box picks up the TalkTalkTV branding and services, I am deemed to be a TalkTalkTV user. They don't offer an option for me to move my film purchases away, and I never asked for my YouView box to be turned into a TalkTalkTV box, so like many others I am baffled and a little irritated.
Obviously you were fully consulted and made aware of this "extra" with lots of notice and your options fully explained before the incre sorry extra was added to your no cost increase package.
You can fool some of the people......well you know the rest.