Guide has changed
in Support
So I thought I’d have a browse on the guide to see what’s on and all of a sudden it’s giving a preview of the program I happen to land on. This is really off putting but I can’t see anything in settings to stop it doing this and going back to normal. Does anyone know how to turn this feature off? I’m guessing there was an upgrade overnight as it wasn’t showing this yesterday.
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Then not only can you see the Guide - same Guide as your box has, after they have synchronised - close up, you can even choose programmes to record, and the recording request will be sent to your box.
Or you can add a Reminder on the app, though this will stay on the app, and not be passed to the box (certainly so on my retail YouView app with BT as my ISP, though I cannot answer for the BT and TalkTalk apps, and nor if being with BT is exerting some difference even on my retail YouView app.)
Might save you £3 a week!
NOTE: edited as per @Skiller’s observations below, and further investigations on my part.
Incidentally, I tried to book a Reminder from the TalkTalk app a few times recently (just to test it, as I have never had the need to use a Reminder) and although the app said it had been sent to the box, I had neither a Reminder icon on the programme in the EPG, nor an actual Reminder. Can you confirm that it actually works with your app and if so, which app?
But I see, on checking, that I have been guilty of assuming that things would work as I think they should, and/or perhaps not thinking through what ‘should’ ought to be.
A reminder set on the YouView app seems to stay as a reminder on the YouView app, and the app doesn’t seem to even attempt to pass it to the box it is paired with.
Thinking deeper, though, I can see why this might be the design behaviour; no doubt @Stephen can enlighten us here.
I can’t speak for the TalkTalk app, though, as I am not a TalkTalk subscriber, and now, like the BT app, it seems to need the ISP login.
I have edited my post above accordingly. Thanks for the heads-up.
Now I come to think about it, I seem to remember some discussion about this feature when it was introduced and understanding the reasoning why a Reminder set within the app would only trigger a Reminder notification on that mobile device rather than on the box itself, although I'm not 100% convinced I agree that's the best way for it to function.
Also, I think my test Reminders weren't producing any actual Reminders whatsoever is down to my not giving it enough notice.
Lastly, are you sure about the TalkTalk YouView TV Planner app now requiring a TalkTalk login for it to function? I can still use mine without a login, but if what you say is true, I wonder if, should I have the cause to remove and reinstall the app, it would then insist on a login from now on?
I have now deleted that and loaded the TalkTalk TV Planner app, which nobody sensible could possibly confuse with the radically differently named TalkTalk TV app, and it does indeed not insist on you being with TalkTalk.
Good-Oh. I have just paired it with my T4000, on the same iPad that the YouView app is paired with my T2000.
And I have now set a reminder for the 18:30 BBC News, which it told me and shows me is set, but has not propagated anywhere, and a recording at 20:00 of the BBC4 programme about a relative of mine (though I have never been sure about our exact relationship to one another).