Broadband connection unavilable

My humax t2000 box retail. Was recently connected to plusnet as my ISP but they messed up my broadband and sent some funny DNS settings to my router to block my internet. I am now with bonline (talktalk reseller) they have checked and they are not blocking my connection.
The youview box connects to the lan without an issue but cannot connect to the internet. Also I cannot get into the factory resets menu.

Any advice greatfuly received.


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