Missing hd channels

GaryMckGaryMck Member Posts: 2
After retuning on 13/11/19 the five main hd channels are missing...101 - 105.
I've checked my youview box is up to date returned without the aerial, and then with it, but still missing 101 - 105. This is very annoying. 

Comments

  • RoyRoy Member, Super User Posts: 15,897 ✭✭✭
    edited 15 November 2019, 9:17AM
    Can you get those channels directly on your TV? That’s worth checking.
    These tests for COVID-19 get right up my nose.
  • GaryMckGaryMck Member Posts: 2
    Roy said:
    Can you get those channels directly on your TV? That’s worth checking.
    No. Tried that already. Same problem 101 - 105 missing. 
  • RoyRoy Member, Super User Posts: 15,897 ✭✭✭
    GaryMck said:
    Roy said:
    Can you get those channels directly on your TV? That’s worth checking.
    No. Tried that already. Same problem 101 - 105 missing. 
    OK, sounds more like a transmitter problem, or just possibly an aerial problem then, if it affects the TV as well as the YouView box.

    So can you please let us know which transmitter you are tuned to? 

    You can find out by going to the Freeview website, scrolling down a little bit, entering your postcode and door number, and using the enquiry feature there.
    These tests for COVID-19 get right up my nose.
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